The property shines with its unbeatable location right at the bustling Mall Road, making it super convenient for shopping and nightlife. Guests rave about the cozy rooms and the stunning mountain views, especially from the royal executive rooms. The staff is known for their warm hospitality and quick service, ensuring a pleasant stay. While the food is purely vegetarian and offers tasty options, some feel the variety could be improved. Overall, it's a fantastic spot for families and couples looking to enjoy Darjeeling!