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Raj Bagh, Srinagar | 2.3 km drive to Dal Lake
108 Ratings, 65 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Average Stay
Location - location is also near to city, dal lack local market area. Food - food is awesome, tasty, buffet is also available. Amenities - amenities very good, small garden. Service - service is fast.
Room: AC Heritage Suite Room + Free Wifi|AC Heritage Premium Room + Free Wifi
not worth as per money spent need some extra effort for me tenancy
Service is late and photos and actual room at present are different staff behaviour is polite and cool
Room: AC Heritage Premium Room + Free Wifi
nice stay
Good property. Spacious room. Antique furniture. Hospitable staff. Overall good experience with family
Room: AC Heritage Suite Room + Free Wifi
Average
Average rooms. Delayed room service. I believe they need to pull more staff to keep their service upto date.
Room: AC Heritage Suite Room + Free Wifi
Heritage Bungalow, Rajbagh
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’re currently working on improving our service standards, including staffing, to ensure faster and more efficient room service. Your comments are invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a better experience in the future. Best Regards Ishfaq Ahmad Front Office Manager
Kashmir travel - was a business trip, I this property bcoz of location
It was a wonderful stay and experience , The staff was very cooperative and supported. service was 1no. location was very much near to dull lake
Room: AC Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Fri Apr 18 16:08:47 IST 2025
Thank you so much for your kind words! We're thrilled to hear you had a wonderful stay and that our staff made your experience even better. We're glad you enjoyed the service and the convenient location near Dal Lake. We look forward to welcoming you again soon
perfect hotel
its a perfect place to stay, love the vibe , rooms were spacious, lawn was bonus to enjoy coffee and breakfast
Room: AC Heritage Suite Room + Free Wifi
Heritage Bungalow, Rajbagh
"Thank you so much for your kind words! We're thrilled to hear you loved the vibe and enjoyed the spacious rooms. So glad the lawn added that extra touch for your coffee and breakfast moments — it's one of our favorite spots too! Looking forward to welcoming you back soon!" Best Regards Ishfaq Ahmad Front Office Manager Heritage Bungalow
poor reviews
Service was not upto the mark. room service was not available. food demands limitations short of staff
Room: AC Heritage Suite Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Sun Apr 06 11:29:36 IST 2025
Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations, particularly regarding room service, food availability, and staffing. We understand how important these aspects are to a comfortable stay, and we sincerely apologize for the inconvenience caused. Please know that we are actively working on improvements in these areas to ensure a better experience for all our guests. Your input is invaluable in helping us grow, and we hope to have the opportunity to welcome you again and provide the level of service you rightfully expect.
Excellent Stay
Everything was nice , really we enjoyed it and service provider person name Ishfaq . He was really nice and coprative with us . Thank you
Room: AC Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Wed Mar 26 21:09:43 IST 2025
Thank you so much for your kind words and for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and appreciated the service provided by Ishfaq. He is indeed a valued member of our team, and your recognition will surely motivate him. We look forward to welcoming you again for another memorable stay. Best regards, Ishfaq Ahmad Front office Manager Heritage Bungalow
Amazing Property
The location of the property is quite scenic and in a prime spot. The staff is very courteous with great food.
Room: AC Heritage Suite Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Wed Mar 26 21:12:25 IST 2025
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the scenic location and found the property to be in a prime spot. It’s wonderful to know that our courteous staff and delicious food added to your experience. We look forward to welcoming you back for another memorable stay! Best Regards Ishfaq Ahmad Front office Manager
stay
Nice location, clean room good staff.
Room: AC Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Sat Mar 22 12:15:52 IST 2025
Thanks for your Review
Excellent place
familyNice location. Good food. Rooms are good. Amazing hospitality. They took extra care of a senior citizen travel-ling with us.
Room: AC Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Wed Feb 19 18:47:26 IST 2025
"Thank you for your kind words! We're delighted to hear that you enjoyed the location, food, and hospitality. It was our pleasure to take extra care of your senior companion—we always strive to make every guest feel comfortable and special. We look forward to welcoming you again!"
100% recommended place in kashmir for comfortable stat
Excellent stay, with excellent hospitality, rooms are warm enough to make your stay comfortable and memorable staffs are very cooperative rooms are luxurious and verma much comfortable 100% recommended to all the coming travellers
Room: AC Heritage Suite Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Tue Dec 31 21:44:47 IST 2024
Thanks for staying at Heritage Bungalow Rajbagh srinagar and sharing your superb feedback I'm happy to see you had a great stay with us. I definitely looking forward to visit you again.
Excellent Stay
familyThe rooms were spacious and washrooms were neat. Amid-st the snowfall and dipping temperature, the room heating and electric blankets kept us warm. The caretakers were also very cordial and helpful
Room: AC Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Tue Dec 31 12:49:02 IST 2024
Thanks for staying at Heritage Bungalow Rajbagh srinagar and sharing superb feedback with five star rating. I definitely looking forward to visit you again.
Good experience
familyOverall, the stay was good. There was a slight issue with electricity, but everything else was great.
Room: AC Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Sun Dec 29 16:23:05 IST 2024
Thanks for sharing your feedback
Not value for money
Staff was good. Food is average. Rooms are decent. Hot water supply was not abundant. Frequent power cuts.
Room: AC Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Sat Nov 23 21:55:44 IST 2024
Thanks for your review
Good Stay
Stay was comfortable. Front desk little casual rooms clean and hygienic washroom was little stinking. Shower tap not very user friendly. Restaurant/bfast quality. Gud airport drop arrangement spot on.
Room: AC Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Tue Nov 05 18:02:23 IST 2024
Thank for your review I am very sorry you face causality over front desk.
Excellent Stay
We have booked an ac heritage suite room in this hotel. It was spacious and had the best amenities. My child was happy. The ambience was beautiful and the staff was also very nice and polite. The garden view added the charm. Must visit in this cool and calm place.
Room: AC Heritage Suite Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Fri Oct 04 17:52:32 IST 2024
Thank you for choosing to stay at hotel ashai in srinagar rajbagh and share your superb feedback with five star rating. Amazing to read that you had a great stay and liked our hospitality. We all duly extend our sincere gratitude to you. We eagerly look forward to welcoming you again in the future With best wishes & regards Ishfaq Ahmad Front office manager.
Average Stay
familyRooms were very unhygenic .There were so much cockroaches.Also there was no room service.There was alot of power cut.
Room: Heritage Suite Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Mon Jun 24 20:04:41 IST 2024
Thank you for feedback. I'm really sorry
Poor Stay
The rooms are so horrible, and there is so many leakages in washroom, breakfast served was not so good. All over my experience is poor.
Room: Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Thu Jun 20 22:35:25 IST 2024
I, am really sorry u had poor experience with us i will definitely look in to the matter. Thank you for your review
Poor Stay
Bathroom was too bad
Room: Heritage Premium Room + Free Wifi
Heritage Bungalow, Rajbagh has replied on Fri Jun 21 13:14:42 IST 2024
Realy feel bad to hear u I'm very sorry
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