Batra Hotel, Srinagar

Staff - Customer Delight Personified

4.7Family traveler

I stayed at the Batra Hotel with friends... After an adventurous drive from Sonmarg, I had a great check-in experience at the Batra Hotel. The staff is very friendly and courteous. The rooms are good, location wise it is excellent - Close to Dal lake (Walkable distance), food wise Krishna Dhaba is great for Vegetarians. Staff - Special mention - Humaira, Khalid and Aayat are very helpful and look for ways to help the guest. They really changed my perception about Kashmir, loved the stay at the Hotel. Only problem, no AC in the room. The maintenance team fixed a portable AC, slightly noisy!!! I will recommend the Hotel to all and will stay at the same place if I travel again to Srinagar.

Excellent Staff

3.7Couple traveler

Located on the main road approaching Dal Lake, nearby Sher-a- Kashmir Park, Lalo chowk. Hotel staff is excellent & co-operative, Front enterence needs Beautification, the main gate, garden, lifts. Good place to stay for vegetarians. Prices of soups, vegetarian foods very costly.

Location wise nice, Room Views are not there

4.1Couple traveler

-The Hotel is in heart of city -Dinner was awesome with lovely staff there -No good View available -I asked for water bottle, they served the same with smell of Petrol into it, In my whole stay I need to buy water bottles from outside. -Upon checkout I asked the staff for the DM but he was not available

Very good location and great rooms

4.9Family traveler

This is for the first time that I experienced a hotel far better than what I expected while booking online. Hotel is awesome, prominent features of Batra hotel are: 1. Excellent location, walk-able distance from Dal lake, bang opposite is new krishna dhaba which is a nice pure veg food restaurant 2. Hotel is on the road so commuting is much easier. Also, there is no noise since they have left a good space in front for vehicles parking 3. In-house restaurant Niramish also serves pure veg food and provides very good food. Although they should reduce the rates, specially room service is very costly- Tea is Rs. 125, why would somebody take it from you at rs. 125 when you can get it for Rs. 10 ( that too excellent tea) in Krishna dhaba. 4. Great, spacious and well maintained rooms- with very good theme of rooms 5. Very good ambiance in the hotel premises- I loved it 6. Excellent courtesy and hospitality by the entire staff, I did not find even a single staff who was not charming-kudos and keep it up-perhaps better than even a 5 star or 7 star property. Overall I would give 4. 75 out of 5 for the overall stay at Batra hotel, barring few small things for which I have given. 25 points less. Whoever takes my opinion, I would recommend to stay in this hotel, Of-course I will prefer it again, provided that they keep prices affordable like now.

Excellent hotel

4.5Family traveler

Everything was very good Location Food Courtesy Cleanliness Very good option for veg people Overall stay was comfortable. Hotel is located near Dal lake and opposite is Krishna veg hotel which was a delight