Batra Hotel

Room size is reasonably large

Arun Agrawal

We checked in at the Hotel at 1. 30 AM driving at midnight from Pahalgam due to disturbed conditions in the Valley. Very efficient check-in, despite the fact that we arrived 10. 30 hrs ahead of time for check in. Thanks also to Makemytrip for their timely intervention. I found the staff, Mr Sohail, Operations Manager and Ms Humaira Beige, Guest Relations, in particular, as very courteous and efficient. Compliments are also due to Ishfaq at the Nirmiah vegetarian restaurant who made sure that our rotis/nans and vegetables were cooked the way we wanted them to be. Grateful thanks to Mr Rajiv who helped setting up much needed Wi-Fi for use of social media by installing VPN software on my cellphone. The room size is reasonably large, equipped with electronic safe and tea/coffee maker. But the housekeeping requires improvement. In particular the quality of towels, soaps was not satisfactory and replacements were provided after we complained. We also found the quilt also rather heavy and could not use them! That apart, the food costs looked to me quite expensive! The Hotel management would do well to reduce charges for breakfast items by 15-20%. I have also suggested to Mr Sohail that the Hotel put up a screen to hide the huge Sheraton Hotel structure coming up alongside. But other than those issues, the Batra Hotel has a great ambience is centrally located right opposite Durga Nag Temple in Dalgate area and has a fairly large lobby enabling guests to read newspapers or sip their hot cuppa tea. I would gladly recommend to all visitors that they stay at the Batra Hotels and Residences during their next trip to Srinagar.

Well-furnished rooms and delicious breakfast

Vinod Rajani

Stayed at Batra Hotel for one night from 25/05/2016 to 26/05/2016 just for relaxation after completing 10 days of extensive family tour of Kashmir. Occupied two executive rooms on fourth floor by four members of our family. The check-in was smooth and receptive by three graceful ladies who were well trained in dealing with guests. A little bad experience at the time of checkout as on completion of breakfast, I had instructed the Male staff on reception at 8:45 am of our checkout at 9:00 am. He said he will send somebody to pick the luggage. Waited till 9:10 am but nobody came so I went to reception on ground floor and asked the person whom I had told earlier. Again he said Sir' don't worry your luggage is coming. After waiting for 20 minutes I became angry as it was 9:30 and still that person was talking about taxi booking to somebody with no attention on this side. I had to catch a flight to Delhi and because of stringent security norms, had to reach the Airport at-least two hours in advance. Barring this stray incident, the stay at Batra Hotel was pleasant. Delicious Breakfast. The rooms don't have any lake / beautiful view but very well furnished and decorated and there was not a single thing found missing which is required by any room guest. Surely, I would like to stay in Batra Hotel on my next visit to Srinagar and would recommend to everybody. It is a boon in Srinagar for vegetarians. Those who find the food of this Batra Hotel expensive, have a option of having finest vegetarian food of Srinagar at reasonable rates available at very famous Krishna Vaishno Dhaba, which is just opposite this Hotel.

Very good location and great rooms

Abhishek Jain

This is for the first time that I experienced a Batra Hotel far better than what I expected while booking online. Hotel is awesome, prominent features of Batra Batra Hotel are: 1. Excellent location, walk-able distance from Dal lake, bang opposite is new krishna dhaba which is a nice pure veg food restaurant 2. Hotel is on the road so commuting is much easier. Also, there is no noise since they have left a good space in front for vehicles parking 3. In-house restaurant Niramish also serves pure veg food and provides very good food. Although they should reduce the rates, specially room service is very costly- Tea is Rs. 125, why would somebody take it from you at rs. 125 when you can get it for Rs. 10 ( that too excellent tea) in Krishna dhaba. 4. Great, spacious and well maintained rooms- with very good theme of rooms 5. Very good ambiance in the Batra Hotel premises- I loved it 6. Excellent courtesy and hospitality by the entire staff, I did not find even a single staff who was not charming-kudos and keep it up-perhaps better than even a 5 star or 7 star property. Overall I would give 4. 75 out of 5 for the overall stay at Batra Batra Hotel, barring few small things for which I have given. 25 points less. Whoever takes my opinion, I would recommend to stay in this Batra Hotel, Of-course I will prefer it again, provided that they keep prices affordable like now.

Near to Dal Lake but needs to improve on facility

Divyam Didwania

I was a solo traveller. Stay duration: 30 Jan to 1 Feb 2016. A point to note: 1. Hot water available from 7-10 am and 7-9 pm. 2. Decent spread for breakfast but taste is average. Pros: Location (walkable from Dal Lake and opposite a famous veg restaurant), responsive staff, decent rooms (for the price I paid; around 2K per night). Cons: 1. Due to non peak period, central heating is not on. So they give a small hot air blower, which may not be enough but the electric blanket resolves this issue. 2. I got room 108. the window of this room opened towards the petrol pump. The honking of cars will continue through the night, so avoid this room if you are a light sleeper try to take rooms on higher floors. I did a lot of research on Batra Hotels in Srinagar and I was satisfied with this Batra Hotel. I will surely recommend this Batra Hotel.

It is an average stay

Shalender Goyal

I had booked three rooms there. Two rooms were ready but the third room was not ready. The reason they told that the person who was living in the room has just checked out. I had to wait around 1. 5 hrs and call three times to get the rooms cleaned. Our group wanted to have a Bath but hot water was not available. When I called the reception they said that the hot water will be available after 6:00pm. The Batra Hotel didn't had rooms for drivers and our driver have to sleep in the car. Moreover they didn't provided washrooms to the driver to have a Bath. The food was really expensive. One chappati costs around? 55. The charges they were taking was not at all proportionate to the services and facilities provided by the Batra Hotel.

Staff - Customer Delight Personified

Abhishek Agarwal

I stayed at the Batra Hotel with friends... After an adventurous drive from Sonmarg, I had a great check-in experience at the Batra Hotel. The staff is very friendly and courteous. The rooms are good, location wise it is excellent - Close to Dal lake (Walkable distance), food wise Krishna Dhaba is great for Vegetarians. Staff - Special mention - Humaira, Khalid and Aayat are very helpful and look for ways to help the guest. They really changed my perception about Kashmir, loved the stay at the Hotel. Only problem, no AC in the room. The maintenance team fixed a portable AC, slightly noisy!!! I will recommend the Hotel to all and will stay at the same place if I travel again to Srinagar.

Rooms were spacious

Jayanthan

The best part of this Batra Hotel is the presence of a pure Vegetarian Restaurant inside and is located opposite Krishna Vaishno Dhaba another vegetarian dhaba where you get south Indian food. Rooms were spacious, neat but hot water is a problem. Especially if you are travelling with your kid its difficult to get hot water as it is not available round the clock at least there was this problem during my stay. Otherwise the Batra Hotel is centrally located and in close proximity to most of the spots.

Srinagar and kashmir visit

Jayavardhan Reddy

Hotel is Good and Service is good unless you don't mind about Country, they moment you talk something about the Kashmir, Then suddenly they become mad about it, they start shouting AZADI. AZADI. Don't visit Kashmir until 370 article is removed and Indian supported population is present in Vally. Most of the Muslims in Vally want to Join with Pakistan, all are brainwashed. It is useless to go to Kashmir unless you want to support your money in terrorism against India and Indians.

Excellent hotel with helpful staff

Devang Mistry

Excellent Batra Hotel with very nice ambience. Very courteous Batra Hotel staff and very helpful with sightseeing. Had a change of perception about Srinagar and Kashmir. Thank you so very much for such a wonderful experience in Kashmir. Srinagar was never a plan to visit. Car drive from Mumbai to Vaishno Devi but due to availability of time had visited Kashmir. It is very rightly said that Kashmir a heaven on earth and heaven on earth from the heaven in heaven is truly best.

Truly a value for Money

Chinmesh Agrawal

The whole experience at Batra Hotel was worth the money paid. the Manager was truly a gentleman and we were upgraded to a Suite, without any extra charges, though having booked a Executive Room. The food is a limitation here (lunch and dinner menus) though the Breakfast menu is good. The whole staff was co-operative and I would certainly recommend this Batra Hotel to people who are coming with family and kids and want a decent place to stay with all good facilities.

Nice Hotel to Stay

Ankur Jain

Hotel is very good, specially for vegetarians. Food is good. Staff is good. Service is good. Only a few things to improve: Lighting option in rooms as they have very dim lights. Hot water facility is not round the clock. Even scheduled timings are also not regular. Lift should have AMD or at least emergency lighting as in case of power failure it stops with darkness in lift. Overall, I would recommend staying in the Batra Hotel. Very near to Dal Lake.

Great Hotel and Excellent Service

Ravneet Singh

We stated here in month of Feb. Warm welcome by front office staff. Kashmiri kahwa was offered to us. Rooms are clean and comfortable. Rooms are well heated with room heater, bed heater and portable blower. Restaurant food is tasty but little costly. If you visit this Batra Hotel don't miss their "Paneer Do Piaza". If you don't want to spend more in restaurant you can go to Krishna Dhaba which is next to Batra Hotel.

Nice in location

Sanjay Bhandari

Close to Dal Lake and popular Krishna veg Dhaba, Hotel restaurant is veg, local craft market is inside of Batra Hotel. Tourist information center are 3 minutes walking distance, I think 1st 2 days stayed in this property and enjoyed shikara ride shopping and viewing other local point.

Good location but needs some improvement

Rajesh Agarwal

The room is good but the furniture needs polishing. There is no bell outside the room, you need to knock the door every time. Moreover There is no AC in the room. If the temp exceeds 27 you cannot stay in the room.

Perfect place to stay & very good location

Gurpreet Singh

It's located near to Dal lake. The room service is very nice & location is very good. The room quality is good & the size of the rooms is also excellent. I must recommend to stay in this Batra Hotel whenever, I come to Kashmir valley.

Every body should have visit at Batra Hotel

Raman Gulati

It was a good experience to be in Batra Hotel particularly food services and behaviour of the overall staff. I would like to stay my every visit at Batra Hotel as I really like this. I would like to suggest all the visitors to have a stay at Batra and feel the hospitality.

Location is very good walking distance to Dal lake

Harpal Singh

We booked room for three nights. Staff is very polite and always ready for help. We choose executive room and room is very clean and mini bar and tea maker is also in room. Famous krishna dhaba is front of the Batra Hotel. Everything is OK in Batra Hotel but food is very expensive but this is not a problem you can ho Krishna dhaba.

Good

Rahul Singh

Overall Experience was Good !! Hotel is located at prime location, from where you all major tourist places are near. Hotel staff are very nice and cooperative. Restaurant in Batra Hotel is quite expensive one constraint non-veg is not served in restaurant.

Nice Hotel

Anshul Verma

It was very nice Batra Hotel. It's location was very good and connectivity from Batra Hotel was also good. Hotel staff was also very cooperative and having good hospitality. Room was neat and clean and with freshness always. One thing was concerned was hot water which was not available 24 hr. Rest everything was perfect.

Value for money

Harnam Singh

We were three couples and we booked for two nights in the month of March 2016, the Batra Hotel is at the prime location, everything is well maintained. Excellent service and soft spoken staff. Regarding food, Krishana Veg Food is available in front of the Batra Hotel for north Indians.

Very Courteous Staff

Manoj

Rooms have started deteriorating. Carpets requires total refurbishment. Service is great as usual. Good Location Good Food. Good Value for Money - Courtesy Make my trip. What else you require. Overall Four Stars

Great place to stay

Hardeep

Location is good. Extremely hygienic and comfortable. Staff is the feather in cap. I am a repeat customer because of courteous and well mannered staff. Khaled, Sanna and Humaira work their hearts out to assist you in any case making your stay to be feel at home experience. Shall revisit shortly for sure. Food quality can be improved a little bit. But overall best in Srinagar for me.

Very nice place to stay

Rajeev Kumar

Location was reachable, we did not face any difficulty in reaching there even though it was kashmir. But there was no hurdle in the trip. Facilities were also good, food was on time everyone in my family enjoyed the stay.

Good Hotel

darpan

It was fantastic stay and all Batra Hotel staff was very much cooperative & services was good, I will advice it is value for money. Next time I wish to book the same when I will come to Srinagar. Overall good experience.

Very nice experience! Value for money!

vinay sharma

Staff is very co-operative. Humaira, Aayt, Mysar, Rajiv from IT, Mukhtar .. Are excellent resources this Batra Hotel has. Location is good .. Food is good. Morning breakfast was delight as one can have so many options from across the India.

Average place to stay

Ashutosh Tola

Everything else was at par. Just the carpet in room could have been cleaner and also the toilet seat had a crack. Staff was very courteous. Also WiFi was not working properly. Foosball table was there but there was no foosball.

Experience was ok

Anil Katia

Excellent on food. Location of the Batra Hotel is ordinary. It's near Dal lake but not close enough. It is on the road from Srinagar to Jammu. People treated us with warmth. Room was neat and clean but ventilation could be better.

Location, Hygiene, Excellent Staff,

Umesh Thakur

Perfect Location very near to Tourist destination, Local market and Dal lake. Very much near to Transport location. Rooms are very Clean and best maintain Hygein. Excellent staff & well mannered Staff.

Good one

Gaurav Singla

Very good keep it up nice location I will prefer to stay here every time whenever I came to Srinagar, location is very good it's near by lake, service is very fast food is excellent ,, I will also refer to my friends

A good experience

Dipankar Verma

Overall experience at the Batra Hotel is really good. I appreciate the Batra Hotel staff for the co-operation. Good place to stay in srinagar as it is near to DAL Lake. Room was also very clean. I recommend this Batra Hotel for families and couples. Inside dining was costly.