The staff were quite accommodative and engaging they were genuinely trying to ensure we had a good stay, be it ensuring we have enough towels or making sure we collected a bucket of hot water. However, there are some points you should be aware of at this price point in srinagar, hotels do not have centralized heating, hot water is also provided in slots. You will be provided with a space heater and a heating blanket on your bed. The windows at most hotels in this price point are not glazed or double panned there for the rooms can get cold. The space heater and warm blanket will keep you warm but you won't be able to move freely in your room due to this. Be aware of this when booking a hotel in this category. I am mentioning this because is saw other guests fighting over this. The staff was politely trying to explain the reality of the price point. The space heater given to us, the warm blanket, the water kettle and also them trying to make sure we collected a bucket of water when it was running shows that they are committed to give you what is possible at the price point. I would stay there again in future if i do not have the budget to go to a more expensive higher star hotel. I also need to mention that the area has many shops and restaurants. There are three arms within 300m distance