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Review Of Four Points by Sheraton Kochi Infopark0123401234

Kakkanad, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.4
    Excellent

    1260 Ratings, 616 Reviews

    excellent
    61%
    very good
    23%
    average
    8%
    poor
    3%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 3
    • 5
    • 5
    • 5
    • 5
    • 3
    • 5

    Rating Categories

    • Hospitality4.6
    • Facilities4.4
    • Food4.4
    • Room4.8
    • Cleanliness4.6
    • Value For Money4.3

    Sort by:

    Positive first
    5.0

    Excellent Stay

    jolly j.family with 1 kid

    We had a pleasant stay at the hotel, the staffs were quite welcoming. Loved the food and hospitality

    Travel Month: Oct 2025

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Fri Nov 07 09:06:39 IST 2025

    Dear Jolly, Thank you for your review. We’re happy to hear you had a pleasant stay and hope to see you again. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Perfect Staycatio

    shwetha l.solo

    Very peaceful stay and the staff are extremely helpful. Rooms are very comfortable. The eatery has extremely tasty buffet food and All Spice has very good Indian food.

    Travel Month: Nov 2025

    Room: One bedroom apartment with living room

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    Four Points by Sheraton Kochi Infopark has replied on Thu Nov 06 09:18:07 IST 2025

    Dear Shwetha, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    3.0

    Little disappointed

    leya j.couple

    Location, food and amenities were good. But the service was not that good. The room was kept open when i checked in, the toiletries including towels were misplaced. However room was clean.

    Travel Month: Nov 2025

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Wed Nov 05 09:48:29 IST 2025

    Dear Leya, Thank you for your feedback. We’re glad to hear what you enjoyed, and we’ve also noted your comments on areas for improvement. We’ll work on this and hope to make your next visit even better. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Happy Customer here

    aswathy b.couple

    We had a wonderful stay at Sheraton. Happy to come back for another trip. Kudos to the staff for a job well done!

    Travel Month: Nov 2025

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Wed Nov 05 09:32:52 IST 2025

    Dear Aswathy, Thank you for your review. We’re happy to hear you had a pleasant stay and hope to see you again. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Great Stay at Fourpoints Sheraton - Kochi

    shibu v.family with 2 kids

    Our 6 days of stay was awesome!! Thanks for the great hospitality by chef Vishnu, Masim, Margi, effron and Jubin. All these guys made our stay more comfortable and memorable.

    Travel Month: Oct 2025 (6-Night Stay)

    Room: One bedroom apartment with living room

    Four Points by Sheraton Kochi Infopark has replied on Mon Oct 27 12:10:55 IST 2025

    Dear Shibu Varghese, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Excellent Stay

    roshanraj n.

    > Excellent stay at Four Points by Sheraton. Loved the food, location, and facilities. However, no water bottles were supplied and reception didn’t respond—had to wait till morning for water

    Travel Month: Oct 2025

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Fri Oct 24 09:41:49 IST 2025

    Dear Roshanraj, Thank you for your feedback. We’re glad to hear what you enjoyed, and we’ve also noted your comments on areas for improvement. We’ll work on this and hope to make your next visit even better. Regards, Four Points by Sheraton Kochi Infopark

    3.0

    Stay was good.

    mithun r.family

    I food was average. Stay was nice. Neat and clean. Swimming pool was clean and the view was great. Overall, decent experience.

    Travel Month: Oct 2025

    Room: Deluxe King Room

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    Four Points by Sheraton Kochi Infopark has replied on Fri Oct 24 09:43:27 IST 2025

    Dear Mithun, Thank you for your feedback. We’re glad to hear what you enjoyed, and we’ve also noted your comments on areas for improvement. We’ll work on this and hope to make your next visit even better. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    excellent service throughout the stay

    unni s.business

    Excellent service ,through out the stay ,very comfortable feel from check in itself ,they also give me a room upgradation

    Travel Month: Oct 2025

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Thu Oct 09 09:15:50 IST 2025

    Dear Unni, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    3 Nights wonderful stay

    rubeena.solo

    I had 3 Nights wonderful stay at the Four Points Sheraton, Infopark, Cochin. The check in eas very smooth and efficient. My special appreciation to the Eatery Restaurant where I had delicious breakfast

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Wed Sep 24 12:25:07 IST 2025

    Dear Rubeena Haneefa, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Vinay

    vinay p.solo

    It was just fantastic simple yet elegant catered to all my needs. The rooms have been very thought of and everything in terms of amenities had meaning

    Travel Month: Sep 2025

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Tue Sep 23 11:54:57 IST 2025

    Dear Vinay Pillai, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    two days stay in kochi

    tista p.family

    Staff was excellent service was great rooms were very clean. Food was also very good and breakfast had slot of options

    Travel Month: Sep 2025

    Room: Deluxe Twin Room

    Four Points by Sheraton Kochi Infopark has replied on Mon Sep 22 11:50:25 IST 2025

    Dear Tista Paul, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    onam holidays well spend

    mohammed a.family with 2 kids

    onam holidays well spent as usual a well maintained room peaceful atmosphere,wide spread buffet for breakfast and dinner.

    Travel Month: Sep 2025

    Room: One bedroom apartment with living room

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    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:35:40 IST 2025

    Dear Mohammed Ashraf Jaseem, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Excellent stay

    nawabjan k.family with 1 kid

    Very nice stay. Service is very good. All staffs are very cooperative . Nice property and good breakfast

    Travel Month: Sep 2025

    Room: Deluxe King Room

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    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:35:57 IST 2025

    Dear Nawabjan K, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    2.0

    ' Review of Four Point Sheraton Hotel in Cochi

    shyam p.couple

    This hotel not only needs refurbishment but also better management: Towells, napkins ( in the room & restruant,) are discolored & stained), Bed linen feels unclean, flushing water had unacceptable color, toilet seat was highly stained, response to requests made on phone for booking hotel cab, clearing the room of food item.etc were unacceptably poor,: many a times they just did not pick up the call: this property should not qualify to be even 3 star, forget 5 star. The positive: Buffet Breakfast fare was good & the staff at the restaurant there were very good.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: One bedroom apartment with living room

    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:36:49 IST 2025

    Dear Shyam Pillai, Thank you for bringing this to our attention. We’re sorry to hear about your experience. This isn’t the standard we aim for, and we’re addressing it with the team. We hope you’ll give us another chance to make things right. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Excellent Stay

    ashin h.

    Terrific service, top notch facilities. Would recommend

    Travel Month: Aug 2025

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:37:12 IST 2025

    Dear Ashin Husain, Thank you for your review. We’re happy to hear you had a pleasant stay and hope to see you again. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Excellent Stay

    saritha.family with 1 kid

    I had a wonderful stay at Four Points by Sheraton. The staff was very welcoming and helpful, making the check-in and stay smooth. The room was clean, comfortable, and well-maintained with all the amenities I needed. The food and service were excellent, and the overall atmosphere was pleasant and relaxing. Truly a great experience, and I would love to come back again!

    Travel Month: Aug 2025

    Room: Deluxe King Room

    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:37:35 IST 2025

    Dear Saritha S, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    4.0

    Good Stay

    priyadharshinieie r.family

    Property location is in IT par. Rooms are good. Food is good. But you also have good restaurants nearby as well !

    Travel Month: Aug 2025

    Room: Deluxe King Room

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    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:38:23 IST 2025

    Dear Priyadharshinieie Ravichandran, Thank you for your review. We value your feedback and will keep it in mind as we continue improving our services. Regards, Four Points by Sheraton Kochi Infopark

    5.0

    Excellent Stay

    vysakh k.

    Had a wonderful stay at Four Points by Sheraton, Kochi! The staff was incredibly welcoming, the rooms were clean and comfortable, and the food was excellent. Highly recommended for a pleasant and hassle-free stay away from the city.

    Travel Month: Aug 2025

    Room: Deluxe Twin Room

    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:38:57 IST 2025

    Dear Vysakh K, Thank you for sharing your feedback. We’re glad to know you had a good time with us and appreciate your kind words. We’ll be sure to share this with our team and look forward to welcoming you back. Regards, Four Points by Sheraton Kochi Infopark

    4.0

    Great buffet spread, convenient location

    amal g.couple

    I recently stayed at this hotel and, except for a couple of small issues, the experience was excellent. The rooms were spacious, clean, and pleasantly fragrant, making for a very comfortable stay. Check-in was smooth and hassle-free, and the staff were friendly and professional. The location is perfect for anyone visiting Infopark, as it’s just a short distance away. The breakfast buffet was enormous — so many options that even after eating well, I’d say I only managed to try about 25% of the spread. The quality and presentation were both impressive. The rooftop infinity pool was a highlight, offering great views and a relaxing atmosphere. However, there was a faint foul smell in the area, likely from the hotel’s water recycling system, which slightly took away from the otherwise wonderful experience. The only real drawback was the basement parking — it’s old and poorly maintained, and feels out of place compared to the rest of the hotel’s high standards. Overall, this is a great choice at a very reasonable rate — comfortable rooms, fantastic breakfast, and a prime location. I’d happily recommend it, especially for business travellers heading to Infopark.

    Travel Month: Aug 2025

    Room: Deluxe King Room

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    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:40:00 IST 2025

    Dear Amal George, Thank you for your feedback. We’re glad to hear what you enjoyed, and we’ve also noted your comments on areas for improvement. We’ll work on this and hope to make your next visit even better. Regards, Four Points by Sheraton Kochi Infopark

    1.0

    very bad experience with This hotel

    sreejith k.business

    This hotel had a terrible smell on the floor where I stayed, and I had to vacate the room in the middle of the night, moving to a different floor. To make matters worse, I forgot my MacBook charger in the room. When I checked back with them, they claimed it wasn't available. It's ridiculous that they couldn't return a lost item; they're even suggesting I left it somewhere else. I'm certain I left it on the table.

    Travel Month: Jul 2025

    Room: Deluxe Twin Room

    Four Points by Sheraton Kochi Infopark has replied on Sat Sep 13 17:41:38 IST 2025

    Dear Sreejith Kallittamkuzhi Sasidharan, Thank you for bringing this to our attention. We’re sorry to hear about your experience. This isn’t the standard we aim for, and we’re addressing it with the team. We hope you’ll give us another chance to make things right. Regards, Four Points by Sheraton Kochi Infopark

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