Review Of Vivanta Ernakulam, Marine Drive

Vivanta Ernakulam, Marine Drive has replied on Thu Oct 30 17:01:34 IST 2025

Dear Mr.Madhavan, Thank you for sharing your experience regarding your recent stay with us. We sincerely apologize for the inconvenience you encountered due to noise disturbances from adjacent rooms. It is our priority to ensure that all guests have a comfortable and restful experience, and we regret that we fell short in this instance. We understand how important a peaceful environment is for a good night's sleep, and we are actively working to address the sound insulation issues within our interconnected rooms. Your feedback is invaluable in helping us identify areas for improvement, and we appreciate you bringing this matter to our attention. We are committed to enhancing our guests' experience and will take your comments into consideration as we make necessary adjustments. We hope you will consider staying with us again in the future, allowing us the opportunity to provide you with the high-quality service and comfort that we strive to deliver. Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Thu Oct 30 17:06:12 IST 2025

Dear Ms.Chandni Chatwani, Thank you for taking the time to share your feedback regarding your recent experience at our property. We genuinely value all guest comments, as they provide us with essential insights into our services and operations. It is disheartening to hear that we did not meet your expectations, particularly in areas that are fundamental to the experience we strive to provide. We take great pride in our brand and the standards associated with it, including the ambiance, service, and culinary offerings. Your comments regarding these aspects are taken seriously, and we will ensure that they are communicated to our management team for further review. We are committed to continuous improvement and your insights will assist us in identifying areas where we can enhance our guest experience. We hope you will consider giving us another opportunity in the future to provide you with the quality of service and experience that aligns with the reputation of our brand. Sincerely, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Sat Oct 25 14:19:49 IST 2025

Dear Mr.John, Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed the renovations and found our accommodations to be modern and comfortable. Our team strives to provide exceptional service and create a welcoming atmosphere for all our guests, and we are thrilled that you appreciated the beautiful sea view from your room. We look forward to welcoming you back in the future! Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Fri Oct 24 10:07:28 IST 2025

Dear Mr.Vaidyanathan, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you enjoyed the breakfast and found our location to your liking. However, we sincerely apologize for the inconvenience you experienced with the hot shower and television. Your comments are invaluable to us, and we will address these issues promptly to ensure a more comfortable experience for our future guests. We appreciate your understanding and hope to welcome you back soon. Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Fri Oct 24 10:10:01 IST 2025

Dear Mr.Thomas, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at our renovated property and found our location to be a significant advantage. It is gratifying to know that you appreciated the cleanliness of our accommodations, the quality of our food, and the dedication of our staff. Your feedback is invaluable, and we look forward to welcoming you back for another pleasant stay in the future. Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive

Dear Mr.Kumar, Thank you for sharing your wonderful experience with us at Vivanta! We are delighted to hear that you enjoyed the early check-in, in-room dining, and the stunning sea view from your room. Our team strives to provide exceptional customer service and thoughtful amenities, and it is gratifying to know that you appreciated the special touches during your stay. We look forward to welcoming you back for another memorable experience in the future. Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Fri Oct 24 10:11:24 IST 2025

Dear Mr.Dua, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the fantastic location and found our staff to be helpful and attentive. However, we sincerely apologize for the shortcomings you encountered with the in-room dining service, particularly regarding the quality of the food. Your feedback is invaluable, and we will certainly address these concerns with our culinary team to ensure we maintain the high standards expected of our establishment. We hope to have the opportunity to welcome you and your family back in the future for an even more enjoyable stay. Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Fri Oct 24 10:12:57 IST 2025

Dear Ms.Panchami, Thank you for sharing your positive experience with us! We are delighted to hear that you have enjoyed your stays, as well as the ambiance, stunning views, delectable cuisine, and exceptional service we strive to provide. Your feedback is invaluable to us, and we look forward to welcoming you back for another memorable visit in the future. Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Thu Oct 30 15:53:55 IST 2025

Dear Mr.Nampoothiri, Thank you for sharing your delightful experience with us! We are thrilled to hear that you enjoyed our warm welcome, attentive staff, and the sumptuous breakfast and dinner offerings. Your kind words motivate us to continue providing exceptional service and memorable dining experiences. We look forward to welcoming you back soon! Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Sat Aug 30 09:11:31 IST 2025

Dear Mr.Alexander, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found your experience comfortable despite the ongoing renovations. Our team, particularly Agnal, is dedicated to ensuring our guests receive exceptional service, and we appreciate your recognition of their efforts. We look forward to welcoming you back in the future, once our enhancements are complete. Best Regards, Satish Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Mon Jul 21 10:39:10 IST 2025

Dear Mr.Ambooken, Thank you for your kind words and for taking the time to share your experience at Vivanta Ernakulam. We are delighted to hear that you enjoyed our hospitality, cleanliness, and the beautiful views our location offers. It is especially gratifying to know that our staff's kindness and the quality of our buffet contributed to your overall satisfaction. Your recommendation means a great deal to us, and we look forward to welcoming you back for another exceptional stay. Sincerely, Satish M Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Mon Jul 21 10:39:51 IST 2025

Dear Ms.Smitha, Thank you for sharing your delightful experience at Vivanta Ernakulam. We are thrilled to hear that your stay was enjoyable from start to finish. Our team strives to provide exceptional service and create memorable moments for all our guests. We look forward to welcoming you back in the future for another remarkable stay. Sincerely, Satish M Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Thu Jul 31 09:46:47 IST 2025

Dear Mr.Varikkodan, Thank you for sharing your wonderful experience at Vivanta Kochi. We are delighted to hear that our warm hospitality, attention to detail, and stylish accommodations contributed to a memorable stay for you. Your kind words regarding our staff and the ideal location are greatly appreciated, and we are thrilled that you found the balance of luxury and comfort to your satisfaction. We look forward to welcoming you back for another refined and relaxing experience in Kochi. Sincerely, Satish M Babu Hotel Manager

Vivanta Ernakulam, Marine Drive has replied on Wed Jul 02 10:27:31 IST 2025

Dear Guest, Greetings from Vivanta Ernakulam, Marine Drive!! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable time at the hotel. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm regards Saneej Pottakkad General Manager