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Review Of Ennco Resorts0123401234

Srinagar, Srinagar | 1.6 km drive to Lal Chowk

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.7
    Very Good

    41 Ratings, 20 Reviews

    excellent
    27%
    very good
    39%
    average
    20%
    poor
    5%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 3
    • 1
    • 5
    • 4
    • 3
    • 5
    • 2
    • 4

    Rating Categories

    • Facilities3.3
    • Food3.3
    • Room3.5
    • Cleanliness3.8
    • Child Friendliness2.7
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    Reviews Summary

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    This property offers spacious and clean rooms with prompt service, making for a comfortable stay. Guests appreciate its great location, just a short distance from Dal Lake, and friendly staff. However, there are consistent concerns about food quality, with many mentioning it’s too oily and not flavorful. Additionally, some reviews note that room heating could be improved during the cold winters, and service in the restaurant lacks attentiveness.

    Sort by:

    Positive first
    1.0

    Lack of proper heating in the roo

    amar m.loyalty-iconfamily

    The room was not heating properly. As a guest expected a proper heating at such a tourist place in cold winters. Normally families visit such place with small kids

    Travel Month: Jan 2024

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:58:42 IST 2024

    Dear guest Thank you for sharing your feedback with us. We have made a note of all your concerns and shall be strictly taking corrective measures to have them rectified. We thank you for your patience and feedback and look forward to seeing you soon. Best Regards Team Ennco Resorts.

    5.0

    Excellent Stay

    deepak s.loyalty-icon

    Best place to stay

    Travel Month: Jan 2024

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:51:24 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    4.0

    Good Stay

    amit a.loyalty-icon

    Stay went perfect and hotel is also very good from facilities and fooding perspective

    Travel Month: Dec 2023 (6-Night Stay)

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:51:40 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    5.0

    Excellent Stay

    manish g.loyalty-icon

    5

    Travel Month: Dec 2023

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:50:34 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    4.0

    Good to stay

    sachin s.loyalty-iconbusiness

    Stay was good, hospitality was great, ambiance is also good, however food quality was not upto the mark.

    Travel Month: Sep 2023

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:51:55 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    4.0

    Property is good but food is worse

    shashi b.loyalty-iconcouple

    Rooms are clean and spacious, service is prompt. No problems faced with regard to stay. But food is very poor - too oily and bad taste, maybe used oil.

    Travel Month: Aug 2023

    Room: Deluxe

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    Ennco Resorts has replied on Sat Jul 27 11:52:27 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    5.0

    Excellent Stay

    pankaj b.

    It was a wonderful stay most great part is my office is very close to hotel location. I just like everything about the property. Sorry i didn’t take pictures

    Travel Month: Jul 2023

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:53:01 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    1.0

    Terrible Stay

    arpit a.loyalty-iconfamily

    This is an honest review i am writing hotel staff is terrible and doesn't know how to treat customers i inquired about the cab service and the guy at the reception (fat one) said he will check but the cost will be 1200. I asked him to check and let me know. After that i didn't get a call from him. In the evening i inquired again at the reception but this time there was another guy (shift change. He gave me a third party company card and i booked my cab via him. In the morning before departure the hotel guy called his cab without informing and asked us to pay him because it was our mistake. I told him you never confirmed the hotel cab to us but he was adamant and didn't accept his mistake at all. Such a fraud and terrible person. Making his own cut via customers and taxi drivers. The cab i booked was only for 500 to the airport. The hotel guy told us 1200 for his one and asked us to pay 500 rs since he already called the cab. It was clearly his miscommunication with his staff while shift change. If we knew that our cab is already booked we would never call the other guy.

    Travel Month: Jul 2023

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:59:35 IST 2024

    Dear guest Thank you for sharing your feedback with us. We have made a note of all your concerns and shall be strictly taking corrective measures to have them rectified. We thank you for your patience and feedback and look forward to seeing you soon. Best Regards Team Ennco Resorts.

    4.0

    Neat and clean property with good facilities

    anuj k.loyalty-iconsolo

    The property is located approx 1 km from lal chowk. The place is peaceful. Dal lake is approx 15 mins away. Rooms are spacious and clean. Washroom is big and has all the facilities. Housekeeping is prompt. Food taste is amazing. The only issue was that restaurant staff are not so prompt. They will not even come to ask for chapati or water. They should be more friendly and comforting. The owner is a very nice person. Reception staff is friendly. Food charges are also nominal. In room dining available.

    Travel Month: Mar 2023

    Room: Deluxe

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    Ennco Resorts has replied on Sat Jul 27 11:52:47 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    3.0

    Hotel room

    koushal s.family

    The hotel room is good. Room service can be improved.

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:53:17 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    4.0

    Comfortable stay

    priya.group

    The stay was comfortable. This resort can be recommended for families. However the quality of food can be improved more.

    Travel Month: Jan 2023

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:53:31 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    4.0

    Good Stay

    shruti n.

    Hotel was amazing and food was outstanding highly recommended. As we reached a very low temperature we were worried alot but the hotel had a centralised heater and a heating mattress which made us completely comfortable

    Travel Month: Jan 2023

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:53:48 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    5.0

    nic.

    jagjit r.couple

    Very good , very helpfull persons. Nic food

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:54:52 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    5.0

    Clean and cooperative

    keshav l.couple

    Staff is very cooperative and managers too

    Travel Month: Nov 2022

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:55:07 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    3.0

    Disappointed with ennco resort

    narendra k.family

    We stayed in this hotel for one night in srinagar. This hotel does not maintain any quality standards or standard operating procedures. I had to call the front desk team for atleast 10 times after check-in. Hotel is poorly maintained and we faced some issues related to hygiene. Their buffet is costly and the food taste is average. I will not recommend this hotel for the price i paid 7500 inr. Cherry on the cake, they charge for the mineral water bottles even after paying for buffet.

    Travel Month: Oct 2022

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:59:44 IST 2024

    Dear guest Thank you for sharing your feedback with us. We have made a note of all your concerns and shall be strictly taking corrective measures to have them rectified. We thank you for your patience and feedback and look forward to seeing you soon. Best Regards Team Ennco Resorts.

    4.0

    Good hotel

    neeraj k.loyalty-iconcouple

    It is one of the best properties to stay if you are planning a trip to pahalgam. However, we didn't like the food at all. One can avoid the same.

    Travel Month: Oct 2022

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:55:23 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    5.0

    Everything was good

    sandeep t.couple

    Location, food and service are good. Hotel was neat and clean also.

    Travel Month: Jan 2020

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:56:24 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    5.0

    Nice experience

    abhijit c.

    Very well behaved and supportive staff. Testy food. Breakfast options need to increase for customers who doesn't prefer oily food.

    Travel Month: Feb 2020 (5-Night Stay)

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:56:36 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

    3.0

    Not even OK category

    shalender k.

    Disappointing stay. Not worth.

    Travel Month: Feb 2019

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:59:51 IST 2024

    Dear guest Thank you for sharing your feedback with us. We have made a note of all your concerns and shall be strictly taking corrective measures to have them rectified. We thank you for your patience and feedback and look forward to seeing you soon. Best Regards Team Ennco Resorts.

    4.0

    Average stay at Ennco Resort

    shavez s.

    The stay at Ennco was decent enough. The staff was helpful and the resort was clean.

    Travel Month: Sep 2018

    Room: Deluxe

    Ennco Resorts has replied on Sat Jul 27 11:57:14 IST 2024

    Dear Guest, Thank you for taking the time to review our hotel. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Kind Regards, Team Ennco Resorts.

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