Park Plaza London Waterloo

Really good location, amenities and service. Overall a pleasant stay. Location is close to London eye and other major attractions.

Nice hotel close to central London, Waterlop is a good area . Rooms are not small, but service is good staff is good, I was on my work trip.

Stayed for 5 nights this June at Park Plaza Waterloo. The hotel location is a big plus point. Westminster Bridge, London Eye and Parliament Square are just a short walk away. For public transport the Lambeth North Underground of Bakerloo Line is located bang opposite the hotel. Taxis, Uber and Bolt are also easily available. We had a studio room on the second floor and as such did not have any great views. The room size is decent, fitting in a double bed and a sofa. The bathroom and WC are separate and quite spacious. The Hotel offers a decent breakfast spread, but lacks variation. For reasons unknown, the hotel lobbies are kept unusually dark. Overall, we had a very comfortable stay and I will go with 4.4 on a scale of 5.

Great location at the heart of London. Beautiful property and well maintained. Good food and service. House keeping was also good. Loved the experience. Would highly recommend.

The properties in the prime location, so it is very good and also the people are very good, so it was a very nice experience.

Great location and spacious rooms. Spa facility is reasonably good. Breakfast has improved and is very good now.

One time stay nothing lucrative to come back in this property. You have to call housekeeping for everything

Friendly staff and good location to stay with family. I enjoyed my stay in this property and love the location.

I am frustrated with make my trip and not by hotel. The hotel was willing to cancel my booking and give one day extra night stay to jasbir singh but mm t did not cooperate. Totally disgusting

The hotel was ok but the ac was not working on the first night of our stay. They changed our room for that. Problem was when we order something for room service it was too late even for the housekeeping. The housekeeping was also not proper as when they clean the rate they don’t keep the water bottles in the room and when we come at midnight in the room and there is no water botttle, how you feel. . The best part was when you enter the hotel you have detox water all the time and fresh fruits and staff was also good like ms alizaa, she was helpful. So it was with both bad and good experience

Quite spacious compared to other hotels at central london. Good location proximity (close to underground and london eye)

It was shabby hotel poor ventilation

Room was superb & spread of breakfast was also good, they are very cooperative and supportive, good to stay with family

Nice stay, decent hotel with all the facilities including gym and swimming pool. This is situated in central london with nearest tube station.

Decent location - avg experience. Nothing outstanding. Take it only for the accessibility and only if you don’t intend to stay there all day

Extremely small room and small bathroom. Amazing welcome home made cookies. Location is very nice, quite close to the station.

Room were cleaned and the best part is lambeth north station is just opposite and waterloo station is 5 minutes distance. Location is amazing

The location of the hotel is the biggest advantage. Just 200 mtrs away from lambeth north which connects to central london’s most popular tourist spots directly via a single train. Waterloo station is 10 mins walk away which also equally convenient. Stay was very comfortable where staff surprised all guests one day with complementary chocolates and macarons delivered to the room. Very delightful. Breakfast was well spread out even though it gets very crowded very early. Manage your time well while having breakfast. The best part about the hotel are the spa and pool services. They have a dry sauna and steam room, both of which are very well maintained. Pool is fabulous and is heated. Gym is well equipped and at par with a professional gym. Try for a room on higher floor to get a direct view of the shard and beautiful london skyline. London eye, big ben, west-minister abbey are all just 10 mins walk away. Overall highly recommended.

Next to the tube station lambeth north and just a walk away from the london eye. The room was nice but a bit expensive for the price tag.

Location : perfect breakfaat: average, with repeated menu everyday. Room: good for a couple. Amenities: nothing for kids. Spa is not functional.