Holiday Inn Express Birmingham - Snow Hill

A very good property, excellent location, but lots to be desired from the staff. Slow handling of issues, long queues. House keeping was good. Same spread at the breakfast menu. Need some more variety .

good place,excellant staff,good maintainence and good ambience with reasonable costs

The stay was amazing, easy check in great breakfast. There was unlimited wifi access, good place for business travellers and family trips

Only the chairs of the dining area need to be clean. Else very supportive staff and everything is very good.

The hotel provided an exceptional stay with a courteous staff and outstanding hospitality. Our hotel experience was fantastic, thanks to the attentive staff. Highly recommended!

Excellent service mr prasad is very kind in nature hotel staff was very good in dealing for customer

Good hotel pleasant stay although the breakfast buffet was limited

The hotel was in a nice location within walking distance to the city centre. The room was clean but the bathroom fittings were old. The breakfast was purely continental with the same menu everyday. The staff were friendly and the neighbourhood was quiet. The room was a little pricey for the facilities

It was very excellent trip specially food and hotel

The staff was very good and accommodating. Special thanks to Mr Ali the duty manager who ensured a pleasurable check out

After booking in advance and full payment done online, I enter the room and noticed the air conditioner not working. Staff turned down the request to change room. No engineering staff to fix the problem. With no option left had to stay in the room without ac for two days. No apologetic approach by the reception staff. Over all poor experience, won’t book again.

But kind of far from bull ring shopping centre.

The place is located slightly away from the center of Birmingham but not too far away. Its as good as any other holiday inn express anywhere around the world. The staff is helpful and always with a smile on their faces. The facilities are great and the views from the top floor are great as well. The breakfast was fantastic and very fulling, it was a complete meal to start of the day.