Le Meridien Phuket Mai Khao Beach Resort

Le Meridien Phuket Mai Khao Beach Resort has replied on Fri Jun 28 18:18:40 IST 2024

Dear Amit Dhaliwal, Thank you for choosing to stay with us at Le Meridien Phuket Mai Khao Beach and for taking the time to share your wonderful feedback. We are delighted to hear that you had an excellent stay and that you enjoyed our excellent location, cooperative and polite staff, spacious rooms, and the awesome beach view. At Le Meridien Phuket Mai Khao Beach, providing a memorable and comfortable experience for our guests is our top priority, and it is truly rewarding to know that we were able to exceed your expectations. Your kind words will be shared with our entire team as encouragement to continue delivering exceptional service. We look forward to welcoming you back in the near future for another rejuvenating experience amidst nature's beauty. Should you have any special requests or preferences for your next stay, please do not hesitate to contact us directly. Once again, thank you for choosing Le Meridien Phuket Mai Khao Beach. We appreciate your patronage and hope to have the pleasure of serving you again soon. Warm regards, Hotel Management Team

Le Meridien Phuket Mai Khao Beach Resort has replied on Fri Jun 28 18:15:37 IST 2024

Dear Khun Abhinav Handa, Thank you for taking the time to share your feedback regarding your recent stay at Le Meridien Phuket Mai Khao Beach. We deeply regret to hear about your disappointment regarding the availability of Indian food during your visit. We sincerely apologize for any confusion caused by our website's information and for not meeting your expectations in this regard. Your feedback is invaluable to us, and we are actively addressing this issue with our team to ensure accurate information is provided to all our guests. We truly appreciate your patronage and hope that despite this setback, you will consider giving us another opportunity to provide you with a more enjoyable experience in the future. Should you decide to return, please feel free to reach out to our team directly so that we can ensure your preferences are catered to. Once again, thank you for bringing this matter to our attention. We look forward to the possibility of welcoming you back and exceeding your expectations. Warm regards, Hotel Management Team

Le Meridien Phuket Mai Khao Beach Resort has replied on Fri Jun 28 18:21:31 IST 2024

Dear Khun Sush Reddy, Thank you very much for sharing your feedback about your recent stay at Le Meridien Phuket Mai Khao Beach. We are thrilled to hear that you had an amazing two nights with us and that you enjoyed our excellent location, beautiful pools, and secluded beach. Your feedback about the food options is duly noted, and we apologize for any inconvenience caused. We understand the importance of dining options and are continuously working to enhance our offerings to better meet our guests' expectations. Your suggestion about using Grab services for alternative dining options nearby is appreciated and will be shared with our team. It's wonderful to hear that you found our customer service to be excellent and that we could accommodate your request for a late checkout. Providing exceptional service and ensuring our guests have a memorable experience is our utmost priority. We truly appreciate your recommendation of Le Meridien Phuket Mai Khao Beach as a peaceful retreat away from the bustling crowds, especially in comparison to Patong. Your kind words mean a lot to us and will serve as motivation for our team to continue delivering outstanding hospitality. We look forward to welcoming you back for another enjoyable stay. If there is anything more we can do to make your next visit even more special, please feel free to reach out to us directly. Warm regards, Hotel Management Team

Le Meridien Phuket Mai Khao Beach Resort has replied on Mon May 13 07:18:42 IST 2024

Dear Mr. Naresh Babu K, We’re thrilled to hear that you had an amazing experience at our property! Providing a great location and exceptional amenities is always our goal. It’s wonderful to know that you enjoyed the private beach with its mesmerizing green water and that the pool access room added to your overall experience. We’re delighted that your kids had a fantastic time as well, especially with our dedicated kids play area and the daily activities planned for their enjoyment. Creating memorable experiences for families is something we take pride in, and we’re thrilled that we could contribute to making your stay enjoyable for both adults and children alike. Thank you for choosing to stay with us, and we hope to welcome you back for more unforgettable moments in the future! Warm regards,

Le Meridien Phuket Mai Khao Beach Resort has replied on Fri May 10 09:17:26 IST 2024

Dear Mr. Prabhakar, Thank you for sharing your experience with us. We’re thrilled to hear that you had a nearly perfect stay at our beautifully located resort and that you enjoyed our excellent amenities and services. We’re pleased that our facilities, customer service, spa, pools, and rooms provided a luxurious experience for you. However, we apologize for the disappointing experience you had at the Ocean Restaurant. We regret that the service was slow and the food was mediocre. Please rest assured that we take your feedback seriously, and we will address these issues with our restaurant team to ensure improvements are made. Thank you for your recommendation of our resort, and we appreciate your caution regarding the Ocean Restaurant. We’re committed to providing our guests with exceptional experiences, and we hope to have the opportunity to welcome you back for an even better stay in the future. If there’s anything else we can do to assist you or if you have any further feedback, please don’t hesitate to reach out to us directly. We look forward to serving you again soon, Warm regards, Resort Management Teams