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About Hotel Central Luzern
check-in 2 PM | check-out 11 AM
Property Location With a stay at Hotel Central Luzern, you'll be centrally located in Lucerne, just a 3-minute walk from Chapel Bridge
Property Location With a stay at Hotel Central Luzern, you'll be centrally located in Lucerne, just a 3-minute walk from Chapel Bridge and 6 minutes by foot from Lucerne Town Hall. This hotel is 0.6 mi (1 km) from Loewenplatz and 1.7 mi (2.8 km) from Swiss Transportation Museum.
Rooms Stay in one of 46 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.
Dining Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Business, Other Amenities Featured amenities include multilingual staff, luggage storage, and an elevator (lift). Self parking (subject to charges) is available onsite.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 52 reviews
VERY GOOD 28 reviews
AVERAGE 14 reviews
POOR 3 reviews
TERRIBLE 0 reviews
14 May 2018
My husband and I recently stayed here for 3 nights while on vacation to Luzern. Overall, we were happy with our stay.
-Clean and well kept hotel and guestrooms.
-Good breakfast selection
-Very friendly hotel staff who were always willing to help or provide recommendations
-GREAT location! Very close to the train station and a short walk to Chapel Bridge
-Decently comfortable bed and pillows.
- PAPER thin walls. It was difficult to sleep because we could often hear the people in the room above us, or people talking in the hallway. And not just a little noise, it sounded like a stampede above, or like the people in the hallway were inside our room.
The hotel is in an old building (though it has been nicely renovated), so I don't think there is really anything they can do about the noise problem. Except possibly stagger who is in which room so that hopefully there is no one above or to the side of you.
As mentioned above, we were happy overall with our stay, but definitely keep in mind the noise issue if you are not a very heavy sleeper. We walked away from our stay feeling exhausted.
14 May 2018
Location steps away from the train station and Information office. Probably the best info center I’ve ever used, friendly efficient folks working there. Hotel location perfect to the waterfront, old town, bus station & stops, restaurants etc. the hotel breakfast was excellent, with coffee ( and croissants ) available during the rest of the day. Nice little balcony for a coffee or drink off the lounge. Self serve cooler with beverages including beer & wine. The staff super friendly and helpful. The room might seem small at first but it had everything needed and it was clean and the bed comfortable.
13 May 2018
We loved this hotel!!
My sister and her daughter joined me and my son on a weekend in Luzern. We got a nice large bedroom for the 4 of us with one double bed and a sofa bed which opens up and becomes a very comfortable double bed. We loved everything about the hotel: first of all the service -everyone was friendly, helpful and attentive- the breakfast was delicious, the rooms very clean and the beds very comfortable. The location is also good because it is so central but... the reason why I could not rate this hotel as excellent is because of the noise during the night. Unfortunately we did not sleep very well because we kept on hearing loud voices of drunken people pretty much all night long. It's a pity because everything else would make this hotel a perfect place to stay in Luzern but having the windows closed and still getting woken up several times because of loud noices on the street is disturbing. I still recommend this hotel for a stay during the week or for people who have a deep sleep or don't mind sleeping with ear plugs, otherwise I would suggest to the hotel to invest in installing soundproof windows because this is such a shame for such a wonderful hotel...
Solo travel Traveller
02 May 2018
Everything is perfect!
I stayed at Hotel Central Luzern for one night. Before I arrived, they sent me an email to welcome me and checked if I had any questions. Once arrived, I got upgraded to an attic room which was very spacious, clean and modern.
The staff are very friendly and helpful. They made me feel really welcome.
The breakfast was excellent too! Lots of choices and high quality local food in a well-decorated breakfast room. They also offer free coffee and tea around the clock there.
After my stay, they sent me an email thanking me. I feel they really care about their guests’ experience.
All in all, this is really a great hotel centrally located just a couple of minutes from the train station. I wish I could stay longer!
29 Apr 2018
Unacceptable price for what it....
CHF 220.- for the room we had is just unacceptable ! The bathroom is really small and it is not possible to open the main door and the shower door at the same time because of the size. The room was really small, no water bottle, no mini-bar, nothing ! We paid the price of a 3 stars room and we had a 1 star room. This was a single room and the price was so overrated !
The breakfast is the only acceptable service for this hotel. Avoid it, there are many other correct hotels in the vicinity.