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3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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NOVOTEL HAMBURG ALSTER

Luebecker Str. 3, Hamburg, 22087, Germany

SOLDOUT for the selected dates

4

VERY GOOD

About NOVOTEL HAMBURG ALSTER

check-in 12 PM | check-out 12 PM

Property Location With a stay at Novotel Hamburg City Alster in Hamburg (Hohenfelde), you'll be minutes from Alster-Schwimmhalle

Property Location
With a stay at Novotel Hamburg City Alster in Hamburg (Hohenfelde), you'll be minutes from Alster-Schwimmhalle and close to Hamburger Kunsthalle. This 4-star hotel is within close proximity of St. Mary's Cathedral and St. Gertrud Kirche.

Rooms
Make yourself at home in one of the 210 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a television in a common area.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Facilities offered in NOVOTEL HAMBURG ALSTER :

Hotel Facilities

NOVOTEL HAMBURG ALSTER Hotel policies

Check in/out Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

41136 Reviews

EXCELLENT 371 reviews

VERY GOOD 575 reviews

AVERAGE 145 reviews

POOR 31 reviews

TERRIBLE 14 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Mohsinzd

Business Traveller

28 May 2018

Inconvenient setup of bathroom

The toilet and bathroom are separate, which is very inconvenient specially because the toilet does not have a sink. Also they do not provide free water bottles to Silver/Gold/Platinum Accor club members

Simon Arne P

Couples Traveller

23 May 2018

Simply satisfactory.

I have been here with my girlfriend for two nights while visiting friends in Hamburg. The room was very clean, silent, modernly furnitured and the matress was outstandingly comfortable. Check in/out was very easy and there was, unexpected to me, good parkinig opportunity in close proximity. Near-by metro makes all of Hamburg easily accessible.

TripleDutch

Family Traveller

06 May 2018

Had a very comfortable stay

Arriving late at night we immediately went into the parking garage which is compared to other cities in Europe we have visited reasonably priced at EUR 18/ night. As we were staying for 4 days, the next day we found a parking spot less than 500 metres in the direction of the Alster Lake. Check-in was very smooth and the sofabed had already been prepared for our daughter. Room was Novotel standard: modern, comforable and clean. One day we returned to our the room to relax at around 4:30. Upon our return it was not cleaned yet as It had been a very busy day for the cleaning staff. The manager at the front desk came up with excuses and a small gift to compensate, so it was well managed. Breakfast was excellent. Make sure that you have it included in your room rate as otherwise it can be quite expensive. There was a lot of staff to make sure all the breakfast items were resupplied before running out even during the busy hours of the breakfast. We also had dinner twice at the restaurant as many restaurants in the area were fully booked. We liked the food so actually no need to have dinner outside. (tip: make reservations of restaurants in the area beforehand if you want to have dinner outside the hotel because during weekends it can be quite busy) There are some mixed views on the location of the hotel. We think the location is excellent because it is on top of a metro station served by 2 lines giving easy access to all major sights. We loved Hamburg with very different sights like Speicherstad, the harbour, the Rathaus area and the Schanze viertel. As our stay was very comforable, we can really recommend the Novotel City Alster

alexlde

Family Traveller

24 Apr 2018

Good hotel, average location

The hotel is good but pricey as compared to other Novotel hotels. The location is ok, very close to the U-bahn station but not in the very center and 15 min walk from the lake. The room was of good size, soundproof. The bed was comfortable, the mattress is sufficiently soft but the pillows are so-so. The breakfast is good but very expensive. The spa center is fine.

Pierre S

Business Traveller

23 Apr 2018

Good hotels mean, you keep goi....

I have been using this hotel for several years and it simply never lets me down. This time I booked 4 rooms for colleagues and I to attend an exhibition at the Messe, apart from the room rate, the hotel is perfectly situated for access to either the highways, city center or the Airport. As ever the staff were excellent, accommodating various requirements, the rooms are airy, quiet, very clean and comfortable. We used the bar most evenings where the head bar man was excellent, organizing food, good seats and engaging in conversation, making our stay extremely enjoyable. The breakfast are extensive and most enjoyable as was the restaurant on the one evening we used it, overall, another excellent stay, so I'll be going back.

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