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ARCOTEL Onyx Hamburg

Reeperbahn 1a

SOLDOUT for the selected dates

4.5

EXCELLENT

About ARCOTEL Onyx Hamburg

check-in 2 PM | check-out 12 PM

Property Location A stay at ARCOTEL Onyx Hamburg places you in the heart of Hamburg, within a 15-minute walk of St. Michaelis Church

Property Location
A stay at ARCOTEL Onyx Hamburg places you in the heart of Hamburg, within a 15-minute walk of St. Michaelis Church and Fish Market. This 4.5-star hotel is 5.4 mi (8.6 km) from Barclaycard Arena and 1.2 mi (1.9 km) from Hamburg City Hall.

Rooms
Make yourself at home in one of the 215 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities including a health club and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hamburg? This hotel has 592 square feet (55 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

ARCOTEL Onyx Hamburg Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4.5915 Reviews

EXCELLENT 484 reviews

VERY GOOD 342 reviews

AVERAGE 61 reviews

POOR 15 reviews

TERRIBLE 13 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Dean G

Friends getaway Traveller

24 May 2018

Good Hotel in Hamburg's party ....

Stayed here with a group of friends for a weekend. As it was a 40th birthday we wanted to stay in St Pauli to be near the bars and clubs. This Hotel was ideal for this as it is on the Reeperbahn and you just have to walk outside and there are bars and clubs all around. The rooms are reasonably spacious and what you would expect from 4 star accommodation. The hotel also has a nice bar and friendly staff. There is an Aldi Supermarket about 7 or 8 mins walk away and the nearest Metro about 5 minutes away. We took cabs to and from the airport and the cost was around 25 Euros each way. If I ever came back to St Pauli to party then I'd certainly have no problem staying here again. However if I came back to the City for a quieter time I'd certainly look at staying in a different area.

ksview

Couples Traveller

16 May 2018

Gorgeous hotel, ideally situat....

Modern built hotel, with excellent facilities and look. Staff very helpful. Rooms spacious and clean as was the rest of hotel. The beds are very comfortable, as were the pillows, my sheer joy at not being given a rock as a pillow, we both slept very well. When they say soundproofing the Onyx actually mean it! Amazing soundproofing we heard no one else in hotel and could not even hear the maids in morning which is normally always heard in other properties. The room service costs and bar cost are reasonable for the level of hotel, we were charged 30 euros on check-in for possible use though. We choose not to have the breakfast option as we thought it was overly expensive. The bathrooms are clean and well maintained with hairdryer supplied. For the few hours we were in the room the odd TV channel in language other than German would of been nice. Ideally located to St.Pauli station 5 minute walk to the gorgeous harbour area where there are lovely bars, restaurants, views, boat trips and other tourist activities/facilities. The Reeperbahn is a 2 minute walk away and unless you are going just pop into shop or quick kebab would not recommend this area, however this area in no way affects the Hotel (see separate reviews). We had no difficulties in locating hotel from the airport by public transport, nor navigating our way to and from other areas. armed with a map of the upper and lower ground trains finding way around. Short walk away is St Michel stunning absolutely stunning and should be viewed, few euros fee you can make ur way to the top for spectacular views of Hamburg. All in we had a fantastic trip to Hamburg and would certainly stay at the Onyx again when we visit again.

Sibylle R

Couples Traveller

11 Mar 2018

Phantastic Get-Away - Try the ....

We booked the suite at a very reasonable price. The room is absolutely gorgeous - with a giant ROUND bed and a mirror on the ceiling. Elegantly decorated, great lay out (separate toilets) - super comfortable bed. Breakfast buffet is opulent and of high quality. The staff is friendly and helpful. In the bar you can drink excellent cocktails. The overall decoration and feel is unusual and avant-garde. We had an absolute great stay as a couple - profiting from this romantic get-away and the hotel really contributed to this.

nkearns89

Friends getaway Traveller

03 Mar 2018

Shocking. Absolutely horrible.

Absolutely shocking from this hotel. A large group of us were booked in this weekend but due to freak snow storms in ireland we had our flight cancelled. The hotel would not entertain a refund. We had phoned them 72 hours before to let then know how the weather was turning and forecasted. It would have been easy to release these rooms at this point. I think this highlights how cut throat this hotel chain is. Ive travelled around the world with my professional role and ive never encountered this at a supposedly 4 star hotel. Please steer clear. GREED..pure GREED!

Hilary C

Friends getaway Traveller

13 Jan 2018

A friendly, modern hotel

We found the rooms to be very well designed - the mirror at the back of the sliding wardrobe door being a prime example of the thought that had gone into the rooms. Our room had an excellent shower - hot and powerful. The hotel is very handy for the UBahn and surprisingly quiet given the fact that it’s located on the infamous Reeperbahn. The best thing about the hotel though is the staff, everyone was extremely friendly and helpful, they answered all our queries, made recommendations and looked after various items of clothing that we left in the bar!!

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