Pyramisa Suites Hotel Cairo

Room was very bad. Basics like cleaniness was not there

Very old property with old furniture no cleanliness, and room services is horrible, after calling again and again then your order got fulfilled they dont care about the requirements of people for room cleaning i called them to clean room in morning 9 am before going to my work and when i returned in evening at 6 or 7 pm till then nothing is changes in room no cleaning and have to call them every 10 mins then they clean the room, cleaning means changing towels and makeup the room

I would like to give this property fall in 1 star only, there is nothing available like 5 star. Wash room is drainage system not working.

Stayed for 5 nights. Pros: awesome breakfast spread, quality and freshness is topnotch. Hotel stuffs are friendly. Cons: old building, room is not impressive, bedsheets, pillow covers are not the best quality.

Nice hotel i enjoy ‘ i like swimming pool and all activated in hotel. Nice room size every thing nice in hotel

Every thing good & the staff so cooperative & place clean & tidy. Food is good as well. Staff good.

The hotel is old, bed is uncomfortable to sleep, hotel is not maintained properly. Breakfast is below average, wifi connectivity is horrible. I wouldn’t recommend to stay in this hotel.

Good food, cosy rooms, great location beside the nile. Breakfast and dinner buffet is decent and has a lot of options.

No ventilation in room, water clogging in Bath area, non-functional water drainage in bathroom. Unless you request, nothing is provided (ea. Go. Water bottle, slipper, dental kit etc. ). Will not recommend to any friend.

Bread toaster was not working and nobody taken care of even after complaint, it was not clear with any food item veg or non veg.
Outer fitting of light in front of bathroom was ready to fell down any time like towel stand in bathroom and locking to bathroom was not possible because lock was not working and to enter in the room again a big task to do try with the key for at least three four times.

Good hotel with prime located and food also was good.

Good hotel, nice breakfast and nice location.

The hotel is good and clean and with easily accessible location. The breakfast is very good and they have a swimming pool. The main problem is that the Free WiFi is not working good at all times. Most of the time we need to remind the staff to provide complementary water and coffee.

Location of the hotel is very good and accessible. When I checked in they gave room which was not cleaned. Internet is very bad. When I complained about cleanliness and internet the staff did'nt even responded properly for my complaint. Even assistant manager on duty also did the same. When I complained to my travel agent I got a response that hotel staff will get back to us soon, but they didn't do anything.

The hotel is in dokki and accessible to all places. The main problem is with Wi-Fi which doesn't work at all. Even after complaining for many times it was not resolved. Room is good but not the standard of a 5 star.

Value for money. Centrally located. Staff are very humble and cooperative. Enjoyed. Will like to stay again. Variety of food in different restaurants. Still to improve or to add some more dishes of different Countries. Food is good.