ROOM 1

3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Novotel Guiyang Downtown

8 South Zhonghua Rd

3,962

3,170

Per Night for 1 room

Best price for your stay in Novotel Guiyang Downtown. 2X refund if our rate is not cheaper!

4

VERY GOOD

The Lowest Rate Guaranteed.

We don't just match the lower rate; we refund 2X the price difference. View T&C

Instant Booking Confirmation

Book now, pay at the hotel. Card will be charged as per applicable cancellation policy.

1 ROOM RECOMMENDED FOR YOU

ROOM 1

ROOM ONLY INCLUDED

Superior Room, 1 Queen Bed

3,170

3,962

3,170

Total price per night for 1 room

Non Refundable

Booking Policy

BOOK NOW

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Get 100% confirmed booking at just Re. 1. Balance amount will be auto-debited closer to the travel date.

About Novotel Guiyang Downtown

check-in 12 PM | check-out 3 AM

Property Location With a stay at Novotel Guiyang Downtown, you'll be centrally located in Guiyang, within a 15-minute drive of Q

Property Location
With a stay at Novotel Guiyang Downtown, you'll be centrally located in Guiyang, within a 15-minute drive of Qiangling Shan Park and Jiaxiu Lou. This 4-star hotel is 2.4 mi (3.9 km) from Hongfu Si and 0.8 mi (1.4 km) from Renmin Plaza.

Rooms
Make yourself at home in one of the 243 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy recreational amenities such as a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Guiyang? This hotel has facilities measuring 4306 square feet (400 square meters), including meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Facilities offered in Novotel Guiyang Downtown :

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Select room

Choose a room with below filters and room types

  • Including Meal(s)
  • Free Cancellation
  • Pay At Hotel

Superior Room, 1 Queen Bed in Novotel Guiyang Downtown

Room Image

Mini Bar,Phone,Iron/Ironing Board,free wifi,Desk,Free toiletries,Room service (24 hours),Smoking And... Non-Smoking,Cable TV service,Daily housekeepingMore
Room Only 

20% OFF

Non Refundable

3,962

3,170

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

17% OFF

Free Wireless Internet ,Breakfast Buffet

Non Refundable

4,651

3,859

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast Buffet

Room Only 

Free Wireless Internet

Free Cancellation before 25-Dec-2018 11:00 PM IST

3,962

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 23:59:59 (destination time). Cancellations made after 2018-12-25 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 24 Dec, 2018.

INCLUSIONS

Free Wireless Internet

Room Only Pay at Hotel

Free Wireless Internet

Free Cancellation before 25-Dec-2018 11:00 PM IST

Pay at Hotel

4,009

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 23:59:59 (destination time). Cancellations made after 2018-12-25 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast 

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

4,651

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 23 Dec, 2018.

INCLUSIONS

Breakfast Buffet

Breakfast Pay at Hotel

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

4,706

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

4 more tariffs available

Superior Room, 1 Queen Bed in Novotel Guiyang Downtown

Room Image

Mini Bar,Phone,Iron/Ironing Board,free wifi,Desk,Free toiletries,Room service (24 hours),Smoking And... Non-Smoking,Cable TV service,Daily housekeepingMore
Room Only 

19% OFF

Non Refundable

4,399

3,519

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

17% OFF

Free Wireless Internet ,Breakfast Buffet

Non Refundable

5,088

4,208

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast Buffet

Room Only 

Free Wireless Internet

Free Cancellation before 25-Dec-2018 11:00 PM IST

4,399

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 23:59:59 (destination time). Cancellations made after 2018-12-25 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 24 Dec, 2018.

INCLUSIONS

Free Wireless Internet

Room Only Pay at Hotel

Free Wireless Internet

Free Cancellation before 25-Dec-2018 11:00 PM IST

Pay at Hotel

4,450

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 23:59:59 (destination time). Cancellations made after 2018-12-25 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast 

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

5,088

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 23 Dec, 2018.

INCLUSIONS

Breakfast Buffet

Breakfast Pay at Hotel

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

5,147

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

4 more tariffs available

Superior Room, 1 Queen Bed in Novotel Guiyang Downtown

Room Image

Mini Bar,Phone,Iron/Ironing Board,free wifi,Desk,Free toiletries,Room service (24 hours),Smoking And... Non-Smoking,Cable TV service,Daily housekeepingMore
Room Only 

Non Refundable

3,519

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only Pay at Hotel

Free Wireless Internet

Free Cancellation before 25-Dec-2018 11:00 PM IST

Pay at Hotel

4,450

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 23:59:59 (destination time). Cancellations made after 2018-12-25 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast 

8% OFF

Breakfast Buffet

Non Refundable

5,088

4,648

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

Breakfast 

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

5,088

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 23 Dec, 2018.

INCLUSIONS

Breakfast Buffet

Breakfast Pay at Hotel

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

5,147

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

3 more tariffs available

Deluxe Room, 1 King Bed, City View in Novotel Guiyang Downtown

Room Image

Mini Bar,Phone,Iron/Ironing Board,free wifi,Desk,Free toiletries,Room service (24 hours),Smoking And... Non-Smoking,Cable TV service,Daily housekeepingMore
Room Only 

19% OFF

Non Refundable

5,283

4,226

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

17% OFF

Free Wireless Internet ,Breakfast Buffet

Non Refundable

5,972

4,915

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast Buffet

Room Only 

Free Wireless Internet

Free Cancellation before 25-Dec-2018 11:00 PM IST

5,283

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 23:59:59 (destination time). Cancellations made after 2018-12-25 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 24 Dec, 2018.

INCLUSIONS

Free Wireless Internet

Room Only Pay at Hotel

Free Wireless Internet

Free Cancellation before 25-Dec-2018 11:00 PM IST

Pay at Hotel

5,345

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 23:59:59 (destination time). Cancellations made after 2018-12-25 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast 

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

5,972

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 23 Dec, 2018.

INCLUSIONS

Breakfast Buffet

Breakfast Pay at Hotel

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

6,042

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

4 more tariffs available

Executive Room, 1 King Bed in Novotel Guiyang Downtown

Room Image

Mini Bar,Phone,Iron/Ironing Board,free wifi,Desk,Free toiletries,Room service (24 hours),Smoking And... Non-Smoking,Cable TV service,Daily housekeepingMore
Breakfast 

20% OFF

Free Wireless Internet ,Breakfast Buffet

Non Refundable

5,791

4,632

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast Buffet

Breakfast 

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

5,791

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 23 Dec, 2018.

INCLUSIONS

Breakfast Buffet

Breakfast Pay at Hotel

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

5,858

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

1 more tariffs available

Junior Suite in Novotel Guiyang Downtown

Room Image

Mini Bar,Phone,Iron/Ironing Board,free wifi,Desk,Free toiletries,Room service (24 hours),Smoking And... Non-Smoking,Cable TV service,Daily housekeepingMore
Room Only 

Non Refundable

4,933

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast 

10% OFF

Breakfast Buffet

Non Refundable

6,166

5,550

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

Breakfast 

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

6,166

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 23 Dec, 2018.

INCLUSIONS

Breakfast Buffet

Breakfast Pay at Hotel

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

6,239

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

2 more tariffs available

Premier Suite, 1 King Bed in Novotel Guiyang Downtown

Room Image

Mini Bar,Phone,Iron/Ironing Board,free wifi,Desk,Free toiletries,Room service (24 hours),Smoking And... Non-Smoking,Cable TV service,Daily housekeepingMore
Breakfast 

20% OFF

Free Wireless Internet ,Breakfast Buffet

Non Refundable

8,381

6,705

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Wireless Internet

Breakfast Buffet

Breakfast 

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

8,381

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 11:00 AM, 23 Dec, 2018.

INCLUSIONS

Breakfast Buffet

Breakfast Pay at Hotel

Breakfast Buffet

Free Cancellation before 24-Dec-2018 11:00 PM IST

Pay at Hotel

8,479

Per Night

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-24 23:59:59 (destination time). Cancellations made after 2018-12-24 23:59:59 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast Buffet

1 more tariffs available

2 more room type(s) available

Novotel Guiyang Downtown Hotel policies

Check in/out Hotel Check-in Time is 12 PM, Check-out Time is 3 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 3 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4187 Reviews

EXCELLENT 90 reviews

VERY GOOD 56 reviews

AVERAGE 20 reviews

POOR 14 reviews

TERRIBLE 7 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

airron1125

Business Traveller

10 Feb 2018

no air conditioning in room

As topic, no air conditioning in room.... it's so hot inside the room. Window only can open slightly, but so noisy outside til 1-2am coz many construction... means you cannot sleep well in this Novotel. Lucky, i stay there only one night for business trip... not recommend

potatochip1

Family Traveller

23 Dec 2017

Decent Hotel

Stayed at this hotel for 6 nights. The hotel was pretty comfortable and the size of our room was good. The breakfast was good the first day but they serve pretty much the same thing everyday so towards the end it was harder to find something we liked. The location of the hotel is convenient to anywhere you need to go and the staff was pretty friendly.

graltel1

Business Traveller

18 Nov 2017

Successful business venue

We used the Novotel as venue for Project kick off meeting with people from UK and China. Rooms for those staying overnight were clean and comfortable. The meeting room on the 28th floor was private with plenty of natural light. The highlight was lunch in the restaurant- the food was really delicious with such a variety of dishes. Good place and I will stay there again for the next meeting.

12172017

Business Traveller

18 Oct 2017

Four nights with no air condit....

I was travelling on business with two Chinese colleagues. This is my fifteenth trip to China and one of the poorest hotels I have stayed in anywhere. Room had cracked sink, hair on floor, no TV channel guide, hairdryer overheated in 2 minutes, shower sprays more water on ceiling than on bather, no glasses for water, external building work very noisy. After one night at 25 ºC my Chinese colleagues asked for air con to be fixed at <20 ºC. It did not happen. After two nights they sent a man with a screwdriver who removed the ventilation panel and pushed back the insulation. Still ca. 24 ºC. Staff suggested opening the window but had tried this and only had loud construction noise. Third night was moved to the other side of the hotel, still no air con and still noisy construction with window open. Fourth night I was exhausted and staff admitted that air con was never below 22 ºC, i.e. no air conditioning. Asked for complaints form, but they don't have any. Very poor management/ staff training. I note that many of the four star reviews are from Guiyang and from Chinese travellers. This is not a four star hotel and certainly not the standard I expect from Novotel.

351396179

Couples Traveller

25 Jun 2017

Good service

The room was very clean with a big TV, and the fitness center was quite without staff, so you can enjoy your excise time anytime. By the way, almost staff was very friendly even though they English was really poor

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