Property Location A stay at Grand Mercure Dongguan Humen places you in the heart of Dongguan, within a 5-minute drive of Broadwa
Property Location A stay at Grand Mercure Dongguan Humen places you in the heart of Dongguan, within a 5-minute drive of Broadway Fashionable Mall and Humen Square. This hotel is 1.6 mi (2.5 km) from Humen Park and 1.7 mi (2.8 km) from The Opium War Museum.
Rooms Make yourself at home in one of the 252 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones and desks, and you can also request cribs/infant beds (surcharge).
Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare.
Dining Enjoy a satisfying meal at One Cafe serving guests of Grand Mercure Dongguan Humen.
Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Facilities offered in Grand Mercure Dongguan Humen :
ParkingFree Wi-fiBabysitting/child ServicesSafe-deposit box at front deskTotal number of rooms - 252Tours/ticket assistance26+More Amenities
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Pay At Hotel
Superior King Room - Non-refundable in Grand Mercure Dongguan Humen
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 22 reviews
VERY GOOD 67 reviews
AVERAGE 19 reviews
POOR 10 reviews
TERRIBLE 5 reviews
17 Dec 2017
Good value hotel in Humen town
Spent two weeks at this hotel even though i had a poor experience with the a/c when starting here the past summer. Since temperatures are lower now the room was comfortable. For the price, the room was a good value. As a guest, you also receive discount pricing for the buffet dinner, which is a plus unless you're fighting for space when a bus tour rolls through.
A tip: with an executive room, you can get two articles of clothing laundered a day if you allow your sheets to be changed every other day. Very useful if you're on an extended stay.
Helpful staff as well.
02 Nov 2017
I stay 2 night first and come back 3 days later for 4 night. We feeling good experience...only dont change the breakfast menu. Thanks to Mrs casey and michelle for help us to go to exehibition and for anything all
30 Oct 2017
Actually the initial impression was very good. The hotel is very clean and modern.
The Check-in was fast and professional.
The initial impression disappeared entirely at the first breakfast. It's below substandard and depressing. The highlight was the checkout. I never experienced such an unfriendly checkout. Also ... when you checkout the hotel verified immediately if you stole something. It felt quite unpleasant.
Friends getaway Traveller
10 Oct 2017
Not worthy of the name Grand M....
Don’t get me wrong. For the price I paid this is a decent hotel. But the name Grand Mercure which to my opinion is a bit misleading. Because of it’s name, my expectation was high. I have stayed in a few Grand Mercure hotels before unfortunately this one did not live up to my expectations at all.
My disappointment started upon check in, it was quick but no recognition of my platinum status was given. The room was ok but like many people had said before, the air con is just not good enough. The temperature was a bit too high for my comfort. I just can imagine how hot and sticky it would be if I had stayed there in the height of a hot humid summer. It would be unbearable.
I stayed there during the golden week and most people were on holiday. The hotel was pretty quiet. The buffet breakfast was mediocre at best. Selection was limited but that may due to the fact that the hotel wasn’t that full. There were only a few guests in the restaurant.
The only good thing I found was that the internet connection in the room which was pretty fast.
I strongly suggest the hotel should either rename itself to a more appropriate one in order to match what it can offer or up its own standard to match the name it is displaying.
19 Sep 2017
A very good hotel!!!
A very good hotel with minimal decoration at the room!!! Food was very good with a big buffet with great variety of food most of them Chinese and some European!!!! Friendly stuff!!! Free WiFi within the hotel!!!