We came up from the country to see a concert and stayed at the Pan Pacific for one night. I could not fault our stay, the staff were excellent, the rooms were extremely clean and the service was great. Definitely recommend to others and we will be staying again.
Reviewed 45 months ago
I booked this hotel for My Daughters birthday I booked it for my daughter and my granddaughter and grandson. I paid the extra $90.00 per night for the extra bed. I advised the hotel personlly that they were coming. When they arrived they were given a king room but were advised that if they wanted extra bed it would cost $90.00 per night . Which was clearly on the hotels confirmation that it was paid. This was corrected although I was advised someone would call me back to advise me what was happening. when my daughter went down after speaking to me they were given a bed. My husband and I have stayed at hotel previously and could not praise it enough.We loved it there. As mentioned it was my daughters birthday and has had a very hard time lately she was embarressed and we were extremely disappointed.Dispite the bad start my daughter ect had a nice time. I still very disappointed.
Reviewed 47 months ago
Service on arrival was fantastic and was upgraded to another room. Will stay here again. The staff were fantastic and very helpful
Reviewed 154 months ago
Especially reception staffs are very friendry and helpfull. Room we stayed was not very big and interior was very plain. Still, housekeepers are doing good work and we stayed very comfortably every day.
Reviewed 160 months ago
The staff exuded an air of dismissive superiority due their five-star rating.
To our astonishment the restaurant was closed during a bank holiday.
We spent a month in Australia staying in eight hotels of four and five star rating. This one was the worst by far!
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