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About Customs House Hotel
check-in 1 PM | check-out 10 AM
Property Location With a stay at Customs House Hotel, you'll be centrally located in Hobart, a 4-minute drive from Salamanca Market
Property Location With a stay at Customs House Hotel, you'll be centrally located in Hobart, a 4-minute drive from Salamanca Market and 6 minutes from Royal Tasmanian Botanical Gardens. This historic hotel is 2.5 mi (4 km) from Cascade Brewery and 5 mi (8 km) from Mount Nelson Lookout.
Rooms Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Amenities Enjoy the recreation opportunities such as a nightclub or make use of other amenities including complimentary wireless Internet access.
Dining Enjoy a satisfying meal at Customs House Restaurant serving guests of Customs House Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.
Business, Other Amenities Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and multilingual staff.
Check in/out Hotel Check-in Time is 1 PM, Check-out Time is 10 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 171 reviews
VERY GOOD 246 reviews
AVERAGE 74 reviews
POOR 22 reviews
TERRIBLE 27 reviews
Friends getaway Traveller
09 Jun 2018
Nice Place and good Restaurant and location with plenty of Restaurants near by. Ideal location to Salamanca Markets and close to city centre. Markets are on Saturdays. Keep in mind that some rooms are on street side with lots of taxis stopping to pick up. Weekends were very noisy so ask for room away from street side.
01 Jun 2018
Beautiful Boutique Hotel on th....
Customs House Hotel is situated right on the Hobart waterfront in the original Hobart Customs House.
Building has been carefully renovated to modern standards internally but still features some of the original beautiful convict built internal walls.
Rooms have everything you would expect from a 4/5 star hotel and spotlessly clean.
Staff were very friendly and helpful with everything.
The Hobart CBD is about a 3 minute walk.
There are numerous eateries within a 10 minute walk in addition the the Hotel’s own restaurant which offers a good selection of well priced meals.
Tariff includes breakfast of generous portions.
Would definitely stay hhere again.
03 Jun 2018
Top spot and great rooms - Cen....
From the minute we walked in the staff were welcoming and attentive. Very happy with the location and quality of the room. We stayed in a superior suite for 3 nights - great size room, has everything you need, good view, very comfy beds and excellent heating. We would definitely stay here again.
We were able to walk to CBD mall, Salamanca’s Markets, close to good restaurants on Pier, museums eat. We also hired a car for day trips and there was easily located parking very close by.
Breakfast was included in the restaurant downstairs and we also had a meal one evening. Like everywhere we have found in Tassie - Very good quality ingredients and friendly staff.
Solo travel Traveller
26 May 2018
Poor service/ WiFi
Reading the reviews on booking.com, unfortunately, I booked it for a night, prior to my Tasmanian tour. Extremely poor service from check in to check out. Rude staff, even at the restaurant for joining BF (included with the room). WiFi barely worked
Apart from the location on waterfront, there's nothing good. Stay away
19 May 2018
Great Location But Ordinary Ro....
We were recommended this hotel by friends. We were told it wasn’t 5 star and that was true. The location is fantastic - opposite the harbour and near Salamanker Road. However, first impressions weren’t terrific and we were right to be a little concerned by the state of the reception area. It’s obviously an old building and the lift only goes to the 2nd floor. Our room was on the 3rd floor and there was a somewhat convoluted trek to our room. It was clean but very basic. No artwork on the walls and no working lights over the bed. There was an odd carpet rug in the middle of the floor that was hiding an orange stain in the carpet. On the plus side the bed was really comfortable and the WiFi was good. Staff were also friendly and obliging. The hotel itself is a little rough and ready. My advice would be to check out other hotels in the area if staying in Hobart.