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Review Of Tulip Inn Green Castle

Name: Tulip Inn Green Castle
Address: The Mall, Near SDM Court Mussoorie, Mussoorie, 248179, IN
Price range: Tulip Inn Green Castle Price starts at INR 6,291/Night
Rating: 3.4

Mall Road, Mussoorie | About a minute walk to The Mall Road

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User Rating & Reviews

everyone
couple
family
group
solo
business

3.4

Good

758 Ratings, 470 Reviews

excellent

24%

very good

23%

average

22%

poor

13%

bad

18%

Last 10 Customer Ratings (Latest First)

Rating Categories

Hospitality3.3
Facilities3.2
Food3.3
Room3.4
Cleanliness3.3
Value For Money3.0

We are using generative AI to show you summarised user review

Reviews Summary

This property has a prime location right on Mall Road, making it easily accessible to local attractions. Guests appreciate the well-maintained and spacious rooms, with some offering great valley views. The staff is noted to be polite and helpful, providing decent service during stays. The food quality is generally well-received, especially breakfast. However, multiple reviewers highlighted issues with cleanliness, maintenance, and the high prices not reflecting the overall value.

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Positive first

5.0

Awesome Stay

himanshi v.couple

Tulip Inn is surrounded by the greenery of Doon valley and has a panoramic view as well. The open terrace is awesome and so is the food. The staff was also very courteous during our stay. Would suggest Tulip Inn to all my friends and family :)

Travel Month: Oct 2025

Room: Family Room (Non Valley View)

Tulip Inn Green Castle

Thank you Ms. Himanshi for such lovely pictures and compliments! See you soon

5.0

Overall Great Stay

naveen j.couple

Our stay at Tulip Inn, Mussoorie was superb. The view from the hotel balcony is amazing. It's right on the Mall Road so the location is also good. Kudos to team Green Castle!

Travel Month: Sep 2025

Room: Deluxe Room (Non Valley View)

Tulip Inn Green Castle has replied on Fri Oct 03 16:00:22 IST 2025

Thank you Mr. Naveen! It's very kind of you to share your review.

5.0

Excellent Stay

dolly s.

The property is very good. The location is central. The rooms are clean and hygienic and staff were also polite to speak to. I would suggest you visit this property if you are travelling to/fro ISBT Kashmere Gate by bus. Kudos to whole team!

Travel Month: Sep 2025

Room: Deluxe Room (Non Valley View)

Tulip Inn Green Castle has replied on Wed Oct 01 14:32:06 IST 2025

Ms. Dolly, we are so happy to hear that you had a great stay!

5.0

Excellent Stay

sujeet t.family with 2 kids

I just visited in the September month, and I was mesmerized to see their luxurious accommodations. Their staff behaviour is also excellent, and I would love to visit again.

Travel Month: Sep 2025

Room: Deluxe Room Valley View

Tulip Inn Green Castle has replied on Wed Sep 10 14:16:15 IST 2025

Mr Sujeet, thank you so much for your lovely review!

1.0

Terrible Stay

rakesh m.solo

No Amenities that is mentioned on page, location on hotel is such that you cannot reach and park in evening hrs, everytime you go and out you have to pay to government.

Travel Month: Aug 2025

Room: Executive Room Valley View

Tulip Inn Green Castle

Dear Mr. Rakesh, we are sorry we could not meet your expectations. Your feedback will be taken into serious consideration. One of our team members will contact you for a detailed understanding.

4.0

Good

gunjan t.business

The stay was pleasant. However, the food could be improved in terms of flavor.

Travel Month: Aug 2025

Room: Executive Room Valley View

Tulip Inn Green Castle has replied on Mon Aug 25 17:39:56 IST 2025

Dear Ms. Gunjan, thank you so much for this review! We appreciate your feedback and ensure we work on it now.

5.0

Excellent Stay

hemant s.

Great view, friendly staff, nice location. Highly recommend

Travel Month: Aug 2025

Room: Deluxe Room Valley View

Tulip Inn Green Castle has replied on Wed Aug 20 13:31:23 IST 2025

Dear Mr. Hemant, thank you so much for your lovely and encouraging words. They help keep our team motivated,

1.0

Terrible Stay

vansh s.

Very pathetic infrastructure very bad rooms, rooms full of smell , bad towels bad food not recommended

Travel Month: Jul 2025

Room: Deluxe Room Valley View

Tulip Inn Green Castle has replied on Fri Jul 25 13:44:06 IST 2025

Dear Vansh, we sincerely apologise for the inconvenience you faced during your stay. Your feedback is valuable, and we’re taking steps to ensure improvement.

3.0

Average Stay

gurleen b.

Rooms were too small as shown in the picture and lights were also less in the room.

Travel Month: Jun 2025

Room: Deluxe Room Valley View

Tulip Inn Green Castle has replied on Fri Jul 18 11:33:56 IST 2025

Dear ma'am, we apologise we could not meet your expectations. Allow us to improve on this and serve you better in the future.

4.0

Good Stay

varun m.

Good and hospitable staff

Travel Month: May 2025 (6-Night Stay)

Room: Executive Room Valley View

Tulip Inn Green Castle has replied on Sat Jun 28 15:24:02 IST 2025

Dear Mr. Varun, thank you so much for your kind words! This goes a long way for our team.

3.0

average

kachhadiya h.group

In make my trip shows that we will welcomed by drink but there are not anything like this in the Hotel

Travel Month: May 2025

Room: Executive Room Valley View|Executive Room

Tulip Inn Green Castle has replied on Fri Jun 20 12:01:43 IST 2025

Dear sir, we apologise we could not meet your expectations. However, thank you for your feedback and we will make sure we improve on our services.

3.0

Average Stay

prashantt r.

1. Staff is cooperative 2. ⁠location is not bad 3. ⁠property isn’t that good (it’s old) 4. ⁠service is average 5. ⁠they have water issues. I stayed for 4 days but everyday early morning I had hot water issue for shower. Overall, I would not recommend this hotel to anyone. There are many good options available on the same Mall Road. I would suggest Make My Trip also not to display this hotel on the top of their recommendation (for whatever reason) as I fell for that. I trusted MMT and I am really disappointed.

Travel Month: Apr 2025 (3-Night Stay)

Room: Executive Room Valley View

Tulip Inn Green Castle has replied on Wed Jun 11 15:26:38 IST 2025

Thank you for sharing your feedback. We’re truly sorry your stay wasn’t ideal. Rest assured, we’re taking steps to address your concerns and improve our guest experience.

5.0

Excellent Stay

family with 2 kids

Very courteous staff, clean place, good food and above all, very very beautifully maintained venue. Hotel arranged for pick up too on request. Very happy to have stayed there, thank you MMT.

Travel Month: Apr 2025

Room: Deluxe Room

Tulip Inn Green Castle has replied on Wed Jun 11 15:27:45 IST 2025

Thank you so much for your kind words!

1.0

Terrible Stay

vishal t.family with 3 kids

Too high price for this kind of hotel by mmt. Aside this if we want to book it in cash or credot card price for 2 rooms is 9600/- but we used mmt voucher it costs 15500/- very poor services by mmt for clients having mmt vouchers.

Travel Month: Apr 2025

Room: Deluxe Room

Tulip Inn Green Castle has replied on Wed Jun 11 15:27:06 IST 2025

Dear sir, we understand this is a MMT issue. However, it is not the hotel's fault here.

2.0

no network no wifi

aasma p.couple

no network, wifi was not working, rooms very small, construction voice coming from the hotel

Travel Month: Dec 2024

Room: Deluxe Room

Tulip Inn Green Castle has replied on Thu Mar 27 13:42:17 IST 2025

Thank you for sharing your feedback. We’re truly sorry your stay wasn’t ideal. Rest assured, we’re taking steps to address your concerns and improve our guest experience.

3.0

Hotel loccation is good

manish a.family

Out stay & food quality was ok. Staff behavior & location was good. Virw from the room was awesome.

Travel Month: Jan 2025

Room: Deluxe Room

Tulip Inn Green Castle has replied on Wed Jan 29 12:17:45 IST 2025

Dear Manish, we’re happy to hear your stay was decent, but we’re always aiming to do better. Let us know how we can enhance your next experience!

4.0

Good Stay

jignesh m. loyalty-icon

family

Hotel location was good and the room is big and specious but in the restaurant there was no heater facility.

Travel Month: Dec 2024 (3-Night Stay)

Room: Deluxe Room Valley View

Tulip Inn Green Castle has replied on Wed Jan 29 12:18:45 IST 2025

Dear Jignesh, we’re so happy to hear you enjoyed your stay! Your feedback means a lot to us. Can’t wait to host you again!

3.0

Average Stay

geetanjali. loyalty-icon

Arrangement for entrance was difficult but location was good.

Travel Month: Dec 2024 (3-Night Stay)

Room: Executive Room

Tulip Inn Green Castle has replied on Wed Jan 29 12:19:33 IST 2025

Dear Geetanjali, we appreciate your feedback! We’re continuously improving, and your comments will help us create a more enjoyable stay for future guests.

3.0

Pathetic Front end

rohit k.

family

Hotel Location Good, Ambience Good, Rooms are Good But frond end people are very much capable not to leave any opportunity to harass and humiliate guest. hence if u r ready to accept humiliation then come to this Hotel since infra and location is good else find other property for peaceful vacation.

Travel Month: Dec 2024

Room: Family Valley View Room

Tulip Inn Green Castle has replied on Sat Jun 28 15:30:55 IST 2025

Dear Mr. Rohit, we are extremely sorry to know that your stay with us was bad. Allow one of our team members to get in touch with you to resolve this issue.

1.0

Terrible Stay

sandeep a.family

Worst experience. Noisy small room with faulty electricity connections. Ceiling of bathroom was dripping.

Travel Month: Dec 2024

Room: Deluxe Room

Tulip Inn Green Castle has replied on Sat Dec 28 15:30:47 IST 2024

Dear Mr. Sandeep, we sincerely apologise for the inconvenience caused by seepage and renovation noises during your stay. We understand how disruptive this must have been and are working to resolve these issues. Thank you for your understanding.