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Review Of Tulip Inn Green Castle0123401234

Mall Road, Mussoorie | About a minute walk to The Mall Road

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    758 Ratings, 470 Reviews

    excellent
    24%
    very good
    23%
    average
    22%
    poor
    13%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 1
    • 4
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality3.3
    • Facilities3.2
    • Food3.3
    • Room3.4
    • Cleanliness3.3
    • Value For Money3.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property has a prime location right on Mall Road, making it easily accessible to local attractions. Guests appreciate the well-maintained and spacious rooms, with some offering great valley views. The staff is noted to be polite and helpful, providing decent service during stays. The food quality is generally well-received, especially breakfast. However, multiple reviewers highlighted issues with cleanliness, maintenance, and the high prices not reflecting the overall value.

    Sort by:

    Positive first
    5.0

    Awesome Stay

    himanshi v.couple

    Tulip Inn is surrounded by the greenery of Doon valley and has a panoramic view as well. The open terrace is awesome and so is the food. The staff was also very courteous during our stay. Would suggest Tulip Inn to all my friends and family :)

    Travel Month: Oct 2025

    Room: Family Room (Non Valley View)

    • user photos
    • user photos

    Tulip Inn Green Castle

    Thank you Ms. Himanshi for such lovely pictures and compliments! See you soon

    5.0

    Overall Great Stay

    naveen j.couple

    Our stay at Tulip Inn, Mussoorie was superb. The view from the hotel balcony is amazing. It's right on the Mall Road so the location is also good. Kudos to team Green Castle!

    Travel Month: Sep 2025

    Room: Deluxe Room (Non Valley View)

    Tulip Inn Green Castle has replied on Fri Oct 03 16:00:22 IST 2025

    Thank you Mr. Naveen! It's very kind of you to share your review.

    5.0

    Excellent Stay

    dolly s.

    The property is very good. The location is central. The rooms are clean and hygienic and staff were also polite to speak to. I would suggest you visit this property if you are travelling to/fro ISBT Kashmere Gate by bus. Kudos to whole team!

    Travel Month: Sep 2025

    Room: Deluxe Room (Non Valley View)

    Tulip Inn Green Castle has replied on Wed Oct 01 14:32:06 IST 2025

    Ms. Dolly, we are so happy to hear that you had a great stay!

    5.0

    Excellent Stay

    sujeet t.family with 2 kids

    I just visited in the September month, and I was mesmerized to see their luxurious accommodations. Their staff behaviour is also excellent, and I would love to visit again.

    Travel Month: Sep 2025

    Room: Deluxe Room Valley View

    Tulip Inn Green Castle has replied on Wed Sep 10 14:16:15 IST 2025

    Mr Sujeet, thank you so much for your lovely review!

    1.0

    Terrible Stay

    rakesh m.solo

    No Amenities that is mentioned on page, location on hotel is such that you cannot reach and park in evening hrs, everytime you go and out you have to pay to government.

    Travel Month: Aug 2025

    Room: Executive Room Valley View

    Tulip Inn Green Castle

    Dear Mr. Rakesh, we are sorry we could not meet your expectations. Your feedback will be taken into serious consideration. One of our team members will contact you for a detailed understanding.

    4.0

    Good

    gunjan t.business

    The stay was pleasant. However, the food could be improved in terms of flavor.

    Travel Month: Aug 2025

    Room: Executive Room Valley View

    Tulip Inn Green Castle has replied on Mon Aug 25 17:39:56 IST 2025

    Dear Ms. Gunjan, thank you so much for this review! We appreciate your feedback and ensure we work on it now.

    5.0

    Excellent Stay

    hemant s.

    Great view, friendly staff, nice location. Highly recommend

    Travel Month: Aug 2025

    Room: Deluxe Room Valley View

    Tulip Inn Green Castle has replied on Wed Aug 20 13:31:23 IST 2025

    Dear Mr. Hemant, thank you so much for your lovely and encouraging words. They help keep our team motivated,

    1.0

    Terrible Stay

    vansh s.

    Very pathetic infrastructure very bad rooms, rooms full of smell , bad towels bad food not recommended

    Travel Month: Jul 2025

    Room: Deluxe Room Valley View

    Tulip Inn Green Castle has replied on Fri Jul 25 13:44:06 IST 2025

    Dear Vansh, we sincerely apologise for the inconvenience you faced during your stay. Your feedback is valuable, and we’re taking steps to ensure improvement.

    3.0

    Average Stay

    gurleen b.

    Rooms were too small as shown in the picture and lights were also less in the room.

    Travel Month: Jun 2025

    Room: Deluxe Room Valley View

    Tulip Inn Green Castle has replied on Fri Jul 18 11:33:56 IST 2025

    Dear ma'am, we apologise we could not meet your expectations. Allow us to improve on this and serve you better in the future.

    4.0

    Good Stay

    varun m.

    Good and hospitable staff

    Travel Month: May 2025 (6-Night Stay)

    Room: Executive Room Valley View

    Tulip Inn Green Castle has replied on Sat Jun 28 15:24:02 IST 2025

    Dear Mr. Varun, thank you so much for your kind words! This goes a long way for our team.

    3.0

    average

    kachhadiya h.group

    In make my trip shows that we will welcomed by drink but there are not anything like this in the Hotel

    Travel Month: May 2025

    Room: Executive Room Valley View|Executive Room

    Tulip Inn Green Castle has replied on Fri Jun 20 12:01:43 IST 2025

    Dear sir, we apologise we could not meet your expectations. However, thank you for your feedback and we will make sure we improve on our services.

    3.0

    Average Stay

    prashantt r.

    1. Staff is cooperative 2. ⁠location is not bad 3. ⁠property isn’t that good (it’s old) 4. ⁠service is average 5. ⁠they have water issues. I stayed for 4 days but everyday early morning I had hot water issue for shower. Overall, I would not recommend this hotel to anyone. There are many good options available on the same Mall Road. I would suggest Make My Trip also not to display this hotel on the top of their recommendation (for whatever reason) as I fell for that. I trusted MMT and I am really disappointed.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Executive Room Valley View

    Tulip Inn Green Castle has replied on Wed Jun 11 15:26:38 IST 2025

    Thank you for sharing your feedback. We’re truly sorry your stay wasn’t ideal. Rest assured, we’re taking steps to address your concerns and improve our guest experience.

    5.0

    Excellent Stay

    family with 2 kids

    Very courteous staff, clean place, good food and above all, very very beautifully maintained venue. Hotel arranged for pick up too on request. Very happy to have stayed there, thank you MMT.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Tulip Inn Green Castle has replied on Wed Jun 11 15:27:45 IST 2025

    Thank you so much for your kind words!

    1.0

    Terrible Stay

    vishal t.family with 3 kids

    Too high price for this kind of hotel by mmt. Aside this if we want to book it in cash or credot card price for 2 rooms is 9600/- but we used mmt voucher it costs 15500/- very poor services by mmt for clients having mmt vouchers.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Tulip Inn Green Castle has replied on Wed Jun 11 15:27:06 IST 2025

    Dear sir, we understand this is a MMT issue. However, it is not the hotel's fault here.

    2.0

    no network no wifi

    aasma p.couple

    no network, wifi was not working, rooms very small, construction voice coming from the hotel

    Travel Month: Dec 2024

    Room: Deluxe Room

    Tulip Inn Green Castle has replied on Thu Mar 27 13:42:17 IST 2025

    Thank you for sharing your feedback. We’re truly sorry your stay wasn’t ideal. Rest assured, we’re taking steps to address your concerns and improve our guest experience.

    3.0

    Hotel loccation is good

    manish a.family

    Out stay & food quality was ok. Staff behavior & location was good. Virw from the room was awesome.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Tulip Inn Green Castle has replied on Wed Jan 29 12:17:45 IST 2025

    Dear Manish, we’re happy to hear your stay was decent, but we’re always aiming to do better. Let us know how we can enhance your next experience!

    4.0

    Good Stay

    jignesh m.loyalty-iconfamily

    Hotel location was good and the room is big and specious but in the restaurant there was no heater facility.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room Valley View

    Tulip Inn Green Castle has replied on Wed Jan 29 12:18:45 IST 2025

    Dear Jignesh, we’re so happy to hear you enjoyed your stay! Your feedback means a lot to us. Can’t wait to host you again!

    3.0

    Average Stay

    geetanjali.loyalty-icon

    Arrangement for entrance was difficult but location was good.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Executive Room

    Tulip Inn Green Castle has replied on Wed Jan 29 12:19:33 IST 2025

    Dear Geetanjali, we appreciate your feedback! We’re continuously improving, and your comments will help us create a more enjoyable stay for future guests.

    3.0

    Pathetic Front end

    rohit k.loyalty-iconfamily

    Hotel Location Good, Ambience Good, Rooms are Good But frond end people are very much capable not to leave any opportunity to harass and humiliate guest. hence if u r ready to accept humiliation then come to this Hotel since infra and location is good else find other property for peaceful vacation.

    Travel Month: Dec 2024

    Room: Family Valley View Room

    • user photos
    • user photos
    • user photos

    Tulip Inn Green Castle has replied on Sat Jun 28 15:30:55 IST 2025

    Dear Mr. Rohit, we are extremely sorry to know that your stay with us was bad. Allow one of our team members to get in touch with you to resolve this issue.

    1.0

    Terrible Stay

    sandeep a.family

    Worst experience. Noisy small room with faulty electricity connections. Ceiling of bathroom was dripping.

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos

    Tulip Inn Green Castle has replied on Sat Dec 28 15:30:47 IST 2024

    Dear Mr. Sandeep, we sincerely apologise for the inconvenience caused by seepage and renovation noises during your stay. We understand how disruptive this must have been and are working to resolve these issues. Thank you for your understanding.

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