Guests have highlighted both positive and negative aspects of the property. While some found the rooms clean and comfortable with polite staff, others experienced issues with management, extra charges, and poor service. Many complained about denied check-ins, missing amenities, and unprofessional behavior from the staff. There were also reports of unclean conditions and slow responses to requests. Despite some guests enjoying the food and ambiance, the overall sentiment leans towards dissatisfaction with service and management.