Hotel Ramhan Palace Mahipalpur

Hotel Ramhan Palace Mahipalpur has replied on Fri Nov 14 16:00:47 IST 2025

Dear Guest Thank you for your kind feedback. We are glad to know you had a pleasant stay and found our staff polite and helpful. We truly appreciate your recommendation and look forward to welcoming you back soon at Hotel Ramhan Palace. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Fri Nov 07 16:38:45 IST 2025

Dear Guest Thank you for sharing your feedback. We regret to hear about your concerns regarding the AC and mattress arrangement. Our team did check the room and found the air conditioning functioning within normal parameters, and we had also offered assistance to make your stay more comfortable. Regarding the broken glass, please note that the charge was applied as per hotel policy after reviewing the situation with our staff. We are sorry for any misunderstanding and appreciate your feedback, which helps us improve communication and service further. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Fri Nov 07 16:34:01 IST 2025

Dear Guest Thank you for sharing your feedback. We are glad to know our housekeeping and staff service met your expectations. However, we are truly sorry to hear about your experience with the room condition and ventilation. Please be assured that our team has reviewed the issue and corrective measures are being taken to improve air circulation and overall upkeep. We regret that we fell short this time and hope you might consider giving us another opportunity to serve you better. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur

Dear Guest Thank you so much for your heartwarming feedback. We are truly delighted to know that you felt safe and comfortable during your stay — providing a secure and welcoming environment is one of our top priorities. Your kind words and recommendation mean a lot to our entire team, and it is wonderful to hear that you’ve shared your positive experience with others. We look forward to welcoming you and your friends or family again soon! Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Wed Oct 15 13:57:57 IST 2025

Dear Guest Thank you so much for sharing your feedback with us! We are delighted to hear that you enjoyed our convenient location on the main road, just minutes from the airport, and that you found it easy to get transportation with services like Uber and Ola. It is great to know that the spacious and clean rooms met your expectations and that our friendly and cooperative staff helped make your stay comfortable. Your kind words mean a lot to our team, and we truly appreciate you taking the time to highlight these aspects of your experience. We look forward to welcoming you again soon! Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur

Dear Guest We sincerely regret the inconvenience you faced due to the water supply during your stay. This is certainly not the experience we aim to provide. Unfortunately, there was an unexpected technical issue during that period, and while our team worked to resolve it promptly, we understand it affected your comfort. We truly appreciate your patience and feedback — it helps us improve our services. Please rest assured that we have taken additional measures to prevent such problems in the future. We hope to have the opportunity to serve you better on your next visit. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Wed Oct 08 16:57:56 IST 2025

Dear Guest We truly regret that certain aspects of the room did not meet your expectations. We maintain regular upkeep of the property, and your feedback has already been shared with the concerned teams for immediate attention. Please note that we are in the process of upgrading several areas of the hotel to enhance guest comfort. We value your feedback and hope to have the chance to serve you better in the future. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Wed Oct 08 16:56:49 IST 2025

Dear Guest Dear Guest, We truly regret that your experience did not meet expectations. We had immediately offered an alternative room and extended a heavily discounted rate as a gesture of goodwill, but we understand that the situation still caused inconvenience. Please be assured that we take cleanliness and maintenance very seriously, and your feedback has been shared with our housekeeping and engineering teams for immediate action. We value your input and will use it to further improve our services. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 25 13:33:41 IST 2025

Dear Guest Thank you so much for your kind words! We’re delighted to hear that you found our staff honest and understanding, and that you were satisfied with the services provided. Your appreciation means a lot to our team and serves as a great motivation to continue delivering excellent hospitality. We look forward to welcoming you back soon for another pleasant stay. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 25 13:33:05 IST 2025

Dear Guest Thank you for taking the time to share your feedback with us. We sincerely regret to hear that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused during your stay. Your comments regarding the unpleasant odor, outside noise, and food quality have been noted with utmost seriousness. We have shared your observations with the respective departments to investigate and take immediate corrective measures. We are committed to maintaining high standards of comfort and cleanliness, and your feedback helps us identify areas where we can improve. We truly value your input and hope you might give us another opportunity in the future to provide you with a much-improved experience. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 25 13:32:11 IST 2025

Dear Guest Thank you for your feedback. We take all guest concerns seriously and always strive to provide a welcoming and respectful environment for everyone. However, we would like to respectfully clarify that our front office team extended full cooperation during your stay. We also have CCTV footage that indicates conduct inconsistent with the claims presented in your review. While we regret that your experience did not meet your expectations, we must also ensure the safety and dignity of our staff. We wish you well in your future travels. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur

Dear Guest We are truly sorry to hear that your experience did not meet your expectations. We take all feedback seriously and regret that you found the room condition and overall experience unsatisfactory. Please be assured that we regularly maintain our property and strive to provide a clean, comfortable environment for all our guests. That said, we understand your concerns and are reviewing the issues you’ve raised to ensure they are addressed promptly. Regarding the photos, we aim to represent our property as accurately as possible, but we will re-evaluate them based on your comments. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to offer you a much-improved experience in the future. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 25 16:13:08 IST 2025

Dear Guest Thank you for your feedback. We sincerely regret the inconvenience you experienced during your stay, particularly with the condition of Room 202. We understand how frustrating it must have been to face multiple maintenance issues and to use an alternative room for basic facilities. Please be assured that our staff made every effort to assist you promptly and address the concerns reported. While our team tried their best to resolve the issues during your stay, we regret that the repairs could not be completed within the limited time-frame. Your feedback has been shared with the maintenance department for immediate rectification to ensure such issues do not recur. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you again with a much-improved experience. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Wed Sep 17 15:24:35 IST 2025

Dear Guest Thank you for taking the time to share your experience! We are so glad to hear that you had a wonderful stay and appreciated the clean room, well-functioning amenities, and our convenient location near the airport. We hope to welcome you back again soon for another comfortable visit. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Wed Sep 17 15:24:05 IST 2025

Dear Guest Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay and appreciated our hospitality, housekeeping, and friendly team. It is always a pleasure to know our guests had a memorable experience. We look forward to welcoming you back again soon! Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Wed Sep 17 15:23:23 IST 2025

Dear Guest Thank you for sharing your thoughts with us. We’re glad to hear you found the hotel’s exterior appealing and appreciate your perspective on pricing and value. Our goal is always to provide a comfortable and enjoyable stay for our guests, and we’re sorry to hear that your experience didn’t fully meet your expectations. We take guest feedback seriously as it helps us continue to improve and enhance the experience we offer. Your comments have been noted and shared with the relevant teams for further review. We hope to have the opportunity to welcome you again in the future and provide you with a stay that better reflects our standards. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur

Dear Guest Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay and found the rooms clean and inviting. It is wonderful to know that the atmosphere in the room added to your overall experience – creating a relaxing and positive aura is exactly what we aim for. We truly appreciate your feedback and hope to welcome you back soon for another pleasant stay. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Mon Sep 15 14:58:14 IST 2025

Dear Guest Thank you for taking the time to share your feedback. We are glad to hear that you found our property easily accessible and the rooms comfortable. It is also great to know that you appreciated our breakfast spread and supportive staff. We sincerely apologize for the inconvenience caused by the delay in the AC and the wait time during breakfast. Your comments regarding the limited dining space have been noted, and we are actively looking into ways to improve the dining experience for our guests, especially during peak hours. We truly value your input as it helps us enhance our services. We hope to have the opportunity to welcome you again and provide an even better stay next time. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur has replied on Tue Sep 09 13:02:32 IST 2025

Dear Guest Thank you for taking the time to share your feedback. We're sorry to hear that the condition of the washroom did not meet your expectations. Your comments have been noted, and we are addressing the issue to ensure improvements are made. We hope to have the opportunity to welcome you back for a better experience in the future. Kind Regards Team HRP

Hotel Ramhan Palace Mahipalpur

Dear Guest Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations and that you left feeling disappointed. We take all guest concerns seriously and regret the inconvenience you faced with the bathroom door lock. Once we were made aware of the issue, our team responded and resolved it as promptly as possible. We strive to ensure guest safety and comfort at all times, and we're sorry this situation impacted your stay. Regarding the concerns about raising a complaint, we do have channels for guest feedback, and we regret any confusion at the time of your request. We are currently reviewing our internal communication processes to ensure that all guests are clearly informed of how to reach management when needed. It's especially surprising to receive this review, as we understand you had left a positive rating earlier during your stay. Nonetheless, we value all feedback—positive and critical—as it helps us improve. Should you wish to share further details, please feel free to contact us directly. We’d welcome the opportunity to discuss this further and make things right. Kind Regards Team HRP