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Mahipalpur, Delhi | 10 km drive to T1 - Delhi Airport (IGI Airport)
334 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location near the airport, making it convenient for travelers. Guests have praised the hospitality and helpfulness of the staff, particularly the front office team. The breakfast quality received some positive mentions, although food experiences were mixed overall. However, multiple reviews pointed out cleanliness issues in rooms and some maintenance concerns, such as bathroom fittings and old furnishings. Air conditioning and hot water service also garnered some complaints along with inconsistent housekeeping.
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Good Stay
Staff is very honest nd understanding services are all good
Room: Deluxe Room
Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 25 13:33:41 IST 2025
Dear Guest Thank you so much for your kind words! We’re delighted to hear that you found our staff honest and understanding, and that you were satisfied with the services provided. Your appreciation means a lot to our team and serves as a great motivation to continue delivering excellent hospitality. We look forward to welcoming you back soon for another pleasant stay. Kind Regards Team HRP
stay not upto the mark in this hotel
theres a lot of stinky smeel in the hotel permises ie corridors and room washroom outside noises comes inside the room food wasnt upto the mark
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 25 13:33:05 IST 2025
Dear Guest Thank you for taking the time to share your feedback with us. We sincerely regret to hear that your experience did not meet your expectations. Please accept our apologies for any inconvenience caused during your stay. Your comments regarding the unpleasant odor, outside noise, and food quality have been noted with utmost seriousness. We have shared your observations with the respective departments to investigate and take immediate corrective measures. We are committed to maintaining high standards of comfort and cleanliness, and your feedback helps us identify areas where we can improve. We truly value your input and hope you might give us another opportunity in the future to provide you with a much-improved experience. Kind Regards Team HRP
Terrible Stay
We were forced to check out of the hotel in a few hours after check in, due to the horrible conditions of the room. Pictures were attached
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 25 13:32:11 IST 2025
Dear Guest Thank you for your feedback. We take all guest concerns seriously and always strive to provide a welcoming and respectful environment for everyone. However, we would like to respectfully clarify that our front office team extended full cooperation during your stay. We also have CCTV footage that indicates conduct inconsistent with the claims presented in your review. While we regret that your experience did not meet your expectations, we must also ensure the safety and dignity of our staff. We wish you well in your future travels. Kind Regards Team HRP
Poor Stay
Terrible poorly maintained, smelly room, hotel has put up highly misleading pictures. Please avoid this hotel
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur
Dear Guest We are truly sorry to hear that your experience did not meet your expectations. We take all feedback seriously and regret that you found the room condition and overall experience unsatisfactory. Please be assured that we regularly maintain our property and strive to provide a clean, comfortable environment for all our guests. That said, we understand your concerns and are reviewing the issues you’ve raised to ensure they are addressed promptly. Regarding the photos, we aim to represent our property as accurately as possible, but we will re-evaluate them based on your comments. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to offer you a much-improved experience in the future. Kind Regards Team HRP
Terrible Stay
Room no. 202 alloted for me, very bad condition. Shower was not working, Geyser was not working, Phone was not operational. For every compliant I have to go to reception and request for repair but they could not resolve with in my stay. I forced to do bath in alternative Room.
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 25 16:13:08 IST 2025
Dear Guest Thank you for your feedback. We sincerely regret the inconvenience you experienced during your stay, particularly with the condition of Room 202. We understand how frustrating it must have been to face multiple maintenance issues and to use an alternative room for basic facilities. Please be assured that our staff made every effort to assist you promptly and address the concerns reported. While our team tried their best to resolve the issues during your stay, we regret that the repairs could not be completed within the limited time-frame. Your feedback has been shared with the maintenance department for immediate rectification to ensure such issues do not recur. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you again with a much-improved experience. Kind Regards Team HRP
my 3rd time staying
my stay was wonderful. Room-Clean room. The TV was working,the AC was working. Location-Main road, East to reach and very near to Airport 10 minutes drive.
Room: Deluxe Room
Hotel Ramhan Palace Mahipalpur has replied on Wed Sep 17 15:24:35 IST 2025
Dear Guest Thank you for taking the time to share your experience! We are so glad to hear that you had a wonderful stay and appreciated the clean room, well-functioning amenities, and our convenient location near the airport. We hope to welcome you back again soon for another comfortable visit. Kind Regards Team HRP
Excellent Stay
Very good hospitality and excellent housekeeping with friendly staff. Fully enjoyed
Room: Deluxe Room
Hotel Ramhan Palace Mahipalpur has replied on Wed Sep 17 15:24:05 IST 2025
Dear Guest Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay and appreciated our hospitality, housekeeping, and friendly team. It is always a pleasure to know our guests had a memorable experience. We look forward to welcoming you back again soon! Kind Regards Team HRP
Disappointed
The hotel looks good from the outside. They are adamant on their pricing, which can be a good thing if the services are appropriate. But they are embedded with issues. The shower doesn’t work, the exhaust in the bathroom doesn’t work, the TV has only one channel playing , the breakfast spread was a disappointment. For the money they charge, they could provide impeccable services.
Room: Deluxe Room
Hotel Ramhan Palace Mahipalpur has replied on Wed Sep 17 15:23:23 IST 2025
Dear Guest Thank you for sharing your thoughts with us. We’re glad to hear you found the hotel’s exterior appealing and appreciate your perspective on pricing and value. Our goal is always to provide a comfortable and enjoyable stay for our guests, and we’re sorry to hear that your experience didn’t fully meet your expectations. We take guest feedback seriously as it helps us continue to improve and enhance the experience we offer. Your comments have been noted and shared with the relevant teams for further review. We hope to have the opportunity to welcome you again in the future and provide you with a stay that better reflects our standards. Kind Regards Team HRP
great
it was so nice... nice, clean, rooms... room creates aura which we all need
Room: Deluxe Room
Hotel Ramhan Palace Mahipalpur
Dear Guest Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay and found the rooms clean and inviting. It is wonderful to know that the atmosphere in the room added to your overall experience – creating a relaxing and positive aura is exactly what we aim for. We truly appreciate your feedback and hope to welcome you back soon for another pleasant stay. Kind Regards Team HRP
Good Stay
Property located on main road and easily accessible. Rooms are also comfortable. Only issue was with AC but that was running after few minutes. Reasonably good spread of breakfast but extremely lesser space for dining compared to rooms. Needed to wait for 20 mins for table. Supportive staff.
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Mon Sep 15 14:58:14 IST 2025
Dear Guest Thank you for taking the time to share your feedback. We are glad to hear that you found our property easily accessible and the rooms comfortable. It is also great to know that you appreciated our breakfast spread and supportive staff. We sincerely apologize for the inconvenience caused by the delay in the AC and the wait time during breakfast. Your comments regarding the limited dining space have been noted, and we are actively looking into ways to improve the dining experience for our guests, especially during peak hours. We truly value your input as it helps us enhance our services. We hope to have the opportunity to welcome you again and provide an even better stay next time. Kind Regards Team HRP
average
It was average stay, Washroom was not in good condition.
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Tue Sep 09 13:02:32 IST 2025
Dear Guest Thank you for taking the time to share your feedback. We're sorry to hear that the condition of the washroom did not meet your expectations. Your comments have been noted, and we are addressing the issue to ensure improvements are made. We hope to have the opportunity to welcome you back for a better experience in the future. Kind Regards Team HRP
Worst Hotel Experience – Unsafe & Unprofessional
⭐ 0/5 Worst Hotel Experience – Unsafe & Unprofessional This hotel has no room maintenance at all. The bathroom door lock was broken, and one of us even got stuck inside because of it. No staff came to help or take responsibility. When I asked for the complaint book, they said there is no complaint book, no management contact, and not even an email ID to raise an issue. On top of this, when I requested checkout, they tried to charge extra money even though they provided zero proper service. Totally unprofessional and unsafe environment. I have photos and videos of the condition, which clearly show how badly this place is managed. Avoid this hotel at any cost!
Room: Deluxe Room
Hotel Ramhan Palace Mahipalpur
Dear Guest Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations and that you left feeling disappointed. We take all guest concerns seriously and regret the inconvenience you faced with the bathroom door lock. Once we were made aware of the issue, our team responded and resolved it as promptly as possible. We strive to ensure guest safety and comfort at all times, and we're sorry this situation impacted your stay. Regarding the concerns about raising a complaint, we do have channels for guest feedback, and we regret any confusion at the time of your request. We are currently reviewing our internal communication processes to ensure that all guests are clearly informed of how to reach management when needed. It's especially surprising to receive this review, as we understand you had left a positive rating earlier during your stay. Nonetheless, we value all feedback—positive and critical—as it helps us improve. Should you wish to share further details, please feel free to contact us directly. We’d welcome the opportunity to discuss this further and make things right. Kind Regards Team HRP
Excellent Stay
The service given is extremely worthy of praise..Housekeeping ready for their job at any hour of the clock. Complimentary breakfast is very nice The rooms lack a bit of light and ventilation..Overall it was a good stay..
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Thu Sep 04 12:02:08 IST 2025
Dear Guest Thank you for your wonderful feedback! We're truly delighted to hear that you appreciated our service and found the housekeeping team responsive and dedicated. It's also great to know you enjoyed the complimentary breakfast. Your kind words mean a lot to us and will surely motivate our team to keep up the good work. We look forward to welcoming you again soon! Kind Regards Team HRP
Excellent Stay
Every thing is very good, it’s good close to indira Gandhi international airport. So it’s good to stay short time.
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur
Dear Guest Thank you so much for your kind words! We're glad to hear you enjoyed your stay and found our location convenient, especially being close to Indira Gandhi International Airport. It's great to know we could provide a comfortable option for a short stay. We hope to welcome you again in the future—whether for a short visit or a longer one! Kind Regards Team HRP
Good price hotel.
All staffs are kindness and good. Rooms are also good and reasonable prices. This hotel is good for group.
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Sat Aug 23 11:03:12 IST 2025
Dear Guest Thank you for sharing your positive feedback about your recent stay with us. We are delighted to know you found our team welcoming, our rooms comfortable, and our pricing reasonable. It is wonderful to hear that our hotel served well for your group stay. We look forward to welcoming you and your group again for another pleasant experience. Kind Regards Team HRP
Average Stay
I have stayed here previously but rear side of 2nd floor is usually not well. during my stay AC was not working I have stayed here previously but rear side of 2nd floor is usually not well. during my stay AC was not working.
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Mon Aug 18 14:47:39 IST 2025
Dear Guest Thank you for choosing to stay with us again and for sharing your feedback. We sincerely regret the inconvenience you experienced with the AC during your stay. Please be assured that our maintenance team has already addressed this issue, and additional checks have been put in place to ensure better comfort, especially in the rear side rooms on the 2nd floor. Your continued patronage means a lot to us, and we look forward to welcoming you back with an improved experience. Kind Regards Team HRP
good
Good to stay near airport. Good price for this stay
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Mon Aug 18 14:47:00 IST 2025
Dear Guest Thank you for your kind feedback. We are glad you enjoyed your stay with us and found our location near the airport and pricing convenient. We look forward to hosting you again soon at Hotel Ramhan Palace. Kind Regards Team HRP
Excellent Stay
Hi team of Ramhan, I recently stayed at hotel ramhan, and overall experience was so good and service was also excellent 👌, staff was very helpful and their level of professionalism was highly appreciated.
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Mon Aug 18 14:46:33 IST 2025
Dear Guest Thank you so much for sharing your kind words about your recent stay with us at Hotel Ramhan Palace. We are delighted to hear that you had such a good experience and that our team’s service, professionalism, and helpfulness made a positive impression. Your appreciation truly motivates us to continue delivering the best hospitality to all our guests. We look forward to welcoming you back for another wonderful stay soon! Kind Regards Team HRP
Excellent Stay
Great hotel and service and hospitality of staff
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Mon Aug 11 11:50:24 IST 2025
Dear Guest Thank you very much for your positive feedback about our hotel, services and staff hospitality! We hope to serve you again during your next visit to New Delhi! Kind Regards Team HRP
Excellent Stay
Very nice hotel so good hotel room very good clean room
Room: Standard Double Room
Hotel Ramhan Palace Mahipalpur has replied on Thu Aug 07 12:31:48 IST 2025
Dear Guest Thank you for your kind words and for taking the time to share your experience. We are delighted to know that you found our hotel and rooms clean and comfortable. Your satisfaction is our top priority, and it’s always rewarding to hear positive feedback from our guests. We look forward to welcoming you back again soon! Kind Regards Team HRP
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