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Review Of Hotel Viva Palace By OPO

Name: Hotel Viva Palace By OPO
Address: Property No. L-74, Road No7, New Delhi-110037, Delhi, 110037, IN
Price range: Hotel Viva Palace By OPO Price starts at INR 1,521/Night
Rating: 3.8

Mahipalpur, Delhi | 8 minutes walk to Aero City Metro Station

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User Rating & Reviews

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3.8

Very Good

3081 Ratings, 1795 Reviews

excellent

46%

very good

21%

average

14%

poor

bad

10%

Last 10 Customer Ratings (Latest First)

Rating Categories

Facilities4.1
Food3.0
Room3.5
Cleanliness4.1
Value For Money3.9
Child Friendliness3.2

We are using generative AI to show you summarised user review

Reviews Summary

Viva Palace offers great accessibility to the airport, making it a preferred choice for transit stays. Guests praise the friendly and helpful staff, with a few highlighting excellent dining options. Rooms are spacious and well-appointed, though some reports mention cleanliness issues and basic amenities not being up to par. A common complaint includes slow service and problems with room maintenance, especially regarding bathrooms. Overall, it's a decent option for those prioritizing convenience over luxury.

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Positive first

5.0

Excellent Stay

roshni m.

The staff was excellent and welcoming. The food was also awesome

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 28 06:59:02 IST 2025

Dear Ms.Roshani, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

4.0

Good Stay

vaibhav s.couple

property was good, well cleaned n maintained. was easy to get to the hotel.

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Fri Sep 26 00:18:14 IST 2025

Dear Mr.Vaibhav, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

4.0

Good Stay

sunat q.family

decent stay just washrooms were not muxh cleaned expected more but overall nice experience and the breakfast was also good

Travel Month: Sep 2025 (3-Night Stay)

Room: Executive King Room

Hotel Viva Palace By OPO has replied on Tue Sep 23 07:14:26 IST 2025

Dear Mr.Sunat, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

3.0

for one night, its ok.

krunal b.couple

Its ok. Don’t expect too much. Rooms are not clean. Bathroom is working but need furniture repairing. Water bottle was not there. I called & got it. Don’t book it with breakfast. Save your rs. 500 extra & on side, there are many breakfast options available. Rooms are good but need to clean them properly. There was dust in room.

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 21 07:17:16 IST 2025

Dear Mr.Krunal, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

1.0

Terrible Stay

prabjot.solo

The place was terrible, the locks were not working, the fan was taped by a cello tape, all night loud noises disturbed my sleep, wash room was terrible too

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Tue Sep 16 23:49:32 IST 2025

Dear Mr.Prabjot, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

5.0

Excellent Stay

alok b.solo

The property is in a good location (even though the approach Road may be choatic). The staff is good, helpful, rooms are of a good size, linen did not seem old

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:51:08 IST 2025

Dear Alok Bahl, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

3.0

Average Stay

yajuvendra.solo

Over all ok and placed at very good location but Not well condition of the rooms as pillows are flat and walls are not wet may be leakage of water and AC is also making a lot of noise. Washroom fixtures are not clean and fans also require service.

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:51:56 IST 2025

Dear Yajuvendra Singh, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

5.0

Happy and budget stay

nishi.business

Excellent hotel near airport and breakfast was awesome . Good cooperative staff, rooms are neat and clean.

Travel Month: Aug 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:50:44 IST 2025

Dear Nishi Gour, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

1.0

Terrible Stay

mohd a.

Very poor

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:52:34 IST 2025

Dear Mohd Ahmad, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

2.0

Poor

raja h.solo

In room services are poor, delayed the check in.

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:52:56 IST 2025

Dear Raja Himanshu Gupta, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

2.0

Poor Stay

jagadisha n.

Food quality is very poor, service is worst.

Travel Month: Sep 2025

Room: Executive King Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:53:15 IST 2025

Dear JAGADISHA NAYAK, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

5.0

Excellent Stay

ravi m.group

Its a good property with spacious room and very near to airport... Food is also good and staff was very cooperative .

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:50:16 IST 2025

Dear Ravi Mittal, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

1.0

Terrible Stay

abhishek j.

Wifi not working

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:53:43 IST 2025

Dear abhishek jarial, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

5.0

nice stay room are clean

simranjeet s.couple

Nice stay room are clean and people are helpful and food are amazing

Travel Month: Sep 2025

Room: Executive King Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:49:52 IST 2025

Dear Simranjeet Singh Jaggi, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

5.0

Excellent Stay

irum i.

Every thing was super perfect i had a 2 day stay at the property but my nly thing i didnt like was the prices of food which were too high even i had to pay extra prices for the 40 rupee coldrink and they charged 60 rupee for that . Else everything was okay .

Travel Month: Aug 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:49:25 IST 2025

Dear Irum, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

1.0

worst stay

dr.group

Washroom door and lock was torned and blocked. Breakfast has only puri and sabji nothing else. Worst breakfast

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:54:24 IST 2025

Dear Saddam Hussain, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

2.0

not so clean and maintained properly

amol d.business

Noisy fan, stinking room and uneven bed. I didn’t sleep well due to all these problems. When I discussed these problems with reception the staff was very passive

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:54:44 IST 2025

Dear Amol Damle, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

5.0

Excellent Stay

hemanth p.solo

The stay was excellent and the food was amazing

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:48:52 IST 2025

Dear hemanth pote, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS

2.0

Wonderful staff but bad quality room

shaurya v.family

The staff was nice and cooperative but the quality of rooms is just bad

Travel Month: Sep 2025

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:55:04 IST 2025

Dear Shaurya Verma, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels

5.0

Excellent Stay

sarath m.

Travel Month: Aug 2025 (5-Night Stay)

Room: Deluxe Room

Hotel Viva Palace By OPO has replied on Sun Sep 14 11:48:27 IST 2025

Dear Sarath Maddineni, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS