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Mahipalpur, Delhi | 8 minutes walk to Aero City Metro Station
3146 Ratings, 1817 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible Stay
I checked inn at 7pm ..When i checked Inn the staff is so rude and when one of my male frnd try to checking becz we had early morning flight at 5AM we were checked out at 3AM and then the front office staff asked us for 1000 money to pay becz of my frnd checked inn and we have to pay it at that time … worst experience form that hotel
Room: Deluxe Room
Terrible Stay
Very poor service by Hotel Dinner and breakfast give by staff like Room washroom wet and leakage
Room: Executive King Room
Excellent Stay
The stay and hospitality of the hotel was very good courteous behavior by the staff. Suite room was good and nearly maintained. Restaurant staff were very cooperative and helpful, food was tasty and presentable. They prepared breakfast for our early departure at 7am which is truly appreciated from heart though restaurant timing was 7.45am. Overall a good ambience and experience.
Room: Family Room
Poor Stay
Room, bed and washrooms were not clean. Fan, table, phone, AC remote was broken not able to adjust temperature
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Wed Oct 29 03:53:30 IST 2025
Dear Mr.Anul, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
Terrible Stay
I’m extremely disappointed with the condition of the room. The entire place was stinking terribly, making it very uncomfortable to stay. The bathroom fittings are in extremely poor condition — hangers are broken, taps are rusted, and overall hygiene is unacceptable. The food quality is also pathetic and far below any reasonable standard. It’s quite surprising and disappointing, especially considering and the fact that many families with children are booking this property based on that. This is definitely not a suitable environment for them either. I would strongly recommend that you review this property’s maintenance and hygiene standards on priority and take immediate corrective action with your partner before more guests have to face such an experience.
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Wed Oct 29 03:53:58 IST 2025
Dear Mr.Benoy, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
Not worthy
Staff behaviour was rude and not supportive. Bathroom and rooms were not hygienic clean. Room service was poor with little menu breakfast options. Food amounts were not adequately present.
Room: Executive King Room
Hotel Viva Palace By OPO has replied on Fri Oct 24 13:57:02 IST 2025
Dear Mr.Arindam, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
Average Stay
I logged between 0230 am and 2130 pm on 18 October 2025, but I was made to pay for 2 days The white bedsheet had stains. They could have placed at least a hanger in the wardrobe. They could also include bathroom slippers in the bathroom
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Fri Oct 24 13:57:21 IST 2025
Dear Mr.Obolo, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
Good
Good compared to the rate. Good compared to the rate.
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Fri Oct 24 13:56:19 IST 2025
Dear Mr.Mohammed, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
excellent
Great experience with staff and hotel rooms Great experience with this hotel
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Sat Oct 18 15:23:31 IST 2025
Dear Mr.Rakesh, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
Excellent Stay
Excellent and quick service clean rooms and polite staff
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Sat Oct 18 15:24:29 IST 2025
Dear Mr.Ustav, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
wonderful stay...must recommend
It was wonderful stay.staff is very cooperative ...
Room: Executive King Room
Hotel Viva Palace By OPO has replied on Thu Oct 16 14:24:32 IST 2025
Dear Mr.Gurkamal, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
Good Stay
location is very approachable to airport and..near by there are many shops also services also fine..and affordable.
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Mon Oct 13 12:48:21 IST 2025
Dear Mr.Anitha, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
Terrible Stay
Pathetic condition of rooms (Room 502 given to me). Broken television screen. AC remote was not available and they couldn't provide one even after 1 hour of demanding. No water pressure in the bathroom-stained tiles and stained mirror in the bathroom . Had to ask for a bucket and explain that it is needed for bathing. The breakfast buffet was sub standard. Can pay a maximum of 500 bucks for the room and the breakfast.
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Mon Oct 13 12:46:14 IST 2025
Dear Mr.Siddharth, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
Poor Stay
We had been stayed at this hotel three years before and we had a great experience at that time. So this time we don’t had a second thought while booking.But now this hotel looks like they are in a sinking stage. Very sad.
Room: Executive King Room
Hotel Viva Palace By OPO has replied on Thu Oct 16 14:22:47 IST 2025
Dear Mr.Sanjaikrishna, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
Average Stay
Room was not properly maintained. Wash basin pipe was leaking which was repaired later on. TV was not functioning. Even after complaint, it could not be make functional
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Mon Oct 13 12:46:33 IST 2025
Dear Mr.Komal, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
awesome stay
yeah I was looking the hotel based on my location. it was good, the bed was so soft, although the door was cracked but it's ok.
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Tue Oct 14 12:36:10 IST 2025
Dear Mr.Mohsin, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
Average Stay
Lot of noises in midnight and bath towel was not placed and also not available
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Mon Oct 13 12:46:59 IST 2025
Dear Mr.Devendra, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
Average Stay
last time rooms quality is good but now see the fault in Ac sound , fan sound
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Mon Oct 13 12:47:22 IST 2025
Dear Mr.Saif, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
Poor Stay
The hotel is situated in an unhygienic area, and moreover, the rooms have no access to natural light or ventilation, which makes the environment extremely suffocating.
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Sat Oct 11 15:07:32 IST 2025
Dear Mr.Aritra, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
hotel was satisfied
1-Room was satisfied and staff was helpful we had a great breakfast with buffet system loved the location in between the market
Room: Deluxe Room
Hotel Viva Palace By OPO has replied on Sat Oct 11 15:07:59 IST 2025
Dear Mr.Monika, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
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