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- Hotel viva palace @ IGI DelhI Airport By OPO, Delhi
Hotel viva palace @ IGI DelhI Airport By OPO
About Property
Hotel Viva Palace ( A Unit of OPO HOTELS LLP ) is located in the Mahipalpur neighborhood in New Delhi, just 17.7 km from Raj Gha ...Read moreAmenities
- Restaurant
- 24-hour Room Service
- Lounge
- Smoking Rooms
- Power Backup
- Elevator/Lift
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Deluxe Room
Fits 2 Adults
Room Upgrade, subject to availability
15% off on Two-way Airport Transfer
Guaranteed Early Check-In upto 2 hours
Free Cancellation till check-in100% RefundNOWPay ₹007 Dec11:59 PM08 Dec11:59 AMCheck-in
₹ 9,000Per Night:
₹ 1,902
Very Good(3184 RATINGS)
Mahipalpur
8 minutes walk to Aero City Metro Station
You’re getting a special discount on this property as part of the Travel Ka Muhurat Sale. Book Now to save BIG!
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 10 AM
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Deluxe Room
140 sq.ft (13 sq.mt)
1 Double Bed
1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Mineral Water - additional charge
- Daily Housekeeping
Super Package
Room With Free Cancellation | Breakfast only
- Complimentary One-way Airport Transfer
Complimentary Hi-Tea
15% off on Food & Beverages with a-la-carte selection
10% off on Two-way Railway Station Transfer
Guaranteed Early check-in & Late check-out
Complimentary Birthday, Anniversary & more celebrations
Free Linen Change
Free BreakfastBook with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 14,400
₹ 3,043
+₹ 519 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1594 Off SELECT TO AVAIL
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Enjoy Free Breakfast throughout your stay for just ₹285 more!
Deluxe Room
- 140 sq.ft (13 sq.mt)
- 1 Double Bed
- 1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Mineral Water - additional charge
- Daily Housekeeping
Room With Free Cancellation | Breakfast only
- Room Upgrade, subject to availability
- 15% off on Two-way Airport Transfer
- Guaranteed Early Check-In upto 2 hours
- Guaranteed Late Check-Out upto 2 hours
- 10% off on Food & Beverages with a-la-carte selection
- Free Linen Change
- Free Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 10,350
₹ 2,187
+₹ 372 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1173 Off SELECT TO AVAIL
Login Now and get this for ₹2,156 or less
3 Room Types
- Super Package
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Deluxe Room
- 140 sq.ft (13 sq.mt)
- 1 Double Bed
- 1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Mineral Water - additional charge
- Daily Housekeeping
Room With Free Cancellation
- Room Upgrade, subject to availability
- 15% off on Two-way Airport Transfer
- Guaranteed Early Check-In upto 2 hours
- Guaranteed Late Check-Out upto 2 hours
- 15% off on Food & Beverages with a-la-carte selection
- Free Linen Change
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 9,000
₹ 1,902
+₹ 324 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1020 Off SELECT TO AVAIL
Login Now and get this for ₹1,875 or less
Room With Free Cancellation | Breakfast only
- Room Upgrade, subject to availability
- 15% off on Two-way Airport Transfer
- Guaranteed Early Check-In upto 2 hours
- Guaranteed Late Check-Out upto 2 hours
- 10% off on Food & Beverages with a-la-carte selection
- Free Linen Change
- Free Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 10,350
₹ 2,187
+₹ 372 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1173 Off SELECT TO AVAIL
Login Now and get this for ₹2,156 or less
Super Package
Room With Free Cancellation | Breakfast only
- Complimentary One-way Airport Transfer
- Complimentary Hi-Tea
- 15% off on Food & Beverages with a-la-carte selection
- 10% off on Two-way Railway Station Transfer
- Guaranteed Early check-in & Late check-out
- Complimentary Birthday, Anniversary & more celebrations
- Free Linen Change
- Free Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 14,400
₹ 3,043
+₹ 519 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1594 Off SELECT TO AVAIL
Login Now and get this for ₹3,000 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Room Upgrade, subject to availability
- 15% off on Two-way Airport Transfer
- Complimentary Hi-Tea
- Guaranteed Early Check-In upto 2 hours
- 10% off on Food & Beverages with a-la-carte selection
- INR 300 discount on Guaranteed Early check-in & Late check-out
- Free Linen Change
- Complimentary Breakfast
Complimentary Lunch Or DinnerBook with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 15,300
₹ 3,233
+₹ 551 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1693 Off SELECT TO AVAIL
Login Now and get this for ₹3,188 or less
Executive King with Bathtub
- 225 sq.ft (21 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Smoking Room
- Wi-Fi
Room With Free Cancellation
- 10% off on One-way Airport Transfer
- Guaranteed Early Check-In upto 2 hours
- Late Check-Out upto 2 hours (subject to availability)
- 10% off on Food & Beverages with a-la-carte selection
- Free Linen Change
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 26,000
₹ 4,479
+₹ 1,950 taxes & fees Per Night
Book with ₹0
Axis Bank Credit Card NoCostEMI Offer - Get INR 3602 Off! SELECT TO AVAIL
Login Now and get this for ₹4,401 or less
Room With Free Cancellation | Breakfast only
- 10% off on One-way Airport Transfer
- Early Check-In upto 2 hours (subject to availability)
- Guaranteed Late Check-Out upto 2 hours
- 10% off on Food & Beverages with a-la-carte selection
- Free Linen Change
- Complimentary Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 27,000
₹ 4,651
+₹ 2,025 taxes & fees Per Night
Book with ₹0
Axis Bank Credit Card NoCostEMI Offer - Get INR 3740 Off! SELECT TO AVAIL
Login Now and get this for ₹4,570 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Complimentary One-way Airport Transfer
- Complimentary Hi-Tea
- Guaranteed Early Check-In upto 2 hours
- 10% off on Food & Beverages with a-la-carte selection
- INR 300 discount on Guaranteed Early check-in & Late check-out
- Free Linen Change
- Complimentary Breakfast
- Complimentary Lunch Or Dinner
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 28,000
₹ 4,824
+₹ 2,100 taxes & fees Per Night
Book with ₹0
Axis Bank Credit Card NoCostEMI Offer - Get INR 3879 Off! SELECT TO AVAIL
Login Now and get this for ₹4,740 or less
Family Room
- 900 sq.ft (84 sq.mt)
- 1 King Bed
- 1 Bathroom
- Daily Housekeeping
- Wi-Fi
- Heater
- 24-hour Room Service
- Bathroom
- Iron/Ironing Board
Room With Free Cancellation
- Complimentary One-way Airport Transfer
- Early Check-In upto 2 hours (subject to availability)
- Late Check-Out upto 2 hours (subject to availability)
- 10% off on Food & Beverages with a-la-carte selection
- Free Linen Change
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 40,000
₹ 8,316
+₹ 3,000 taxes & fees Per Night
Book with ₹0
Axis Bank Credit Card NoCostEMI Offer - Get INR 4116 Off! SELECT TO AVAIL
Login Now and get this for ₹8,196 or less
Room With Free Cancellation | Breakfast only
- Complimentary One-way Airport Transfer
- Guaranteed Early Check-In upto 2 hours
- Guaranteed Late Check-Out upto 2 hours
- 10% off on Food & Beverages with a-la-carte selection
- Free Linen Change
- Complimentary Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 41,500
₹ 8,628
+₹ 3,113 taxes & fees Per Night
Book with ₹0
Axis Bank Credit Card NoCostEMI Offer - Get INR 4271 Off! SELECT TO AVAIL
Login Now and get this for ₹8,504 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Complimentary One-way Airport Transfer
- Complimentary Hi-Tea
- Guaranteed Early Check-In upto 2 hours
- 10% off on Food & Beverages with a-la-carte selection
- INR 300 discount on Guaranteed Early check-in & Late check-out
- Free Linen Change
- Complimentary Breakfast
- Complimentary Lunch Or Dinner
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
Check-in
₹ 42,200
₹ 8,773
+₹ 3,165 taxes & fees Per Night
Book with ₹0
Axis Bank Credit Card NoCostEMI Offer - Get INR 4343 Off! SELECT TO AVAIL
Login Now and get this for ₹8,647 or less
Hotel viva palace @ IGI DelhI Airport By OPO Location
Location rated 4.0 by guests
What guests said
Guests rave about the prime location of the property, highlighting its proximity to the airport and easy access to major attractions. The convenience of nearby metro stations and bustling markets adds to the appeal. Many appreciate the hassle-free check-in and smooth travel options, making it a suitable choice for both transit and leisure stays.
Property Rules at Hotel viva palace @ IGI DelhI Airport By OPO
Check-in: 12 PM Check-out: 10 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Hotel viva palace @ IGI DelhI Airport By OPO Photos by Guests
- +1354 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
3184 Ratings, 1833 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 3
- 5
- 4
- 5
- 4
- 1
- 4
- 3
- 1
Review Summary
Powered by Myra.AI
- Clean And Spacious Rooms
- Polite And Helpful Staff
- Convenient Location Near Airport
- Delicious And Affordable Food Options
Sort by:
Latest first
4.0
Good Stay
irshad s.couple
Location is great. 100 MTRS from the main road. Hotel and rooms are good too... Very well maintained. They only for us the service. Had to call twice or thrice for food, tea, etc. Overall the experience was good.
Room: Deluxe Room
5.0
delightful
sunny s.family
Had a truly delightful experience. Food was exceptional very good. perfectly cooked and full of flavours. overall very good experience.
Room: Deluxe Room
4.0
very nice experience
anurag r.couple
I’m staying here second time it was great service very nice and clean room food is really good both times but this time tv is not working rest is good 👍👍
Room: Deluxe Room
1.0
Terrible Stay
swaminathan.business
Room Not good & Washroom Not good water likes room not clinging very bad service damage bad light not working
Room: Deluxe Room
3.0
Average Stay
rishabh r.group
Hotel was decent , but to be honest doesnt look like 4 star hotel at all ...it seems it was a 2- star to 3 star hotel . The bathroom tap wasn't working smoothly ...at times ..water was not there is washroom and the water bottle or drinking water for room was not even free ..it was chargeable . So it didn't look like it was a 4-star hotel at all , otherwise it was a decent stay . Staff was good .
Room: Deluxe Room
1.0
Terrible Stay
krishna.business
room not available another hotel shift no support room service room vary bad not serviced boy any support
Room: Executive King Room
2.0
Poor hygiene
samiksha p.family with 1 kid
Rooms are not well maintained. Lack of cleanliness and poor hygiene. Furniture was broken. Food was not good.
Room: Deluxe Room
5.0
Excellent Stay
lovish k.family
The secure and safe environment of this hotel will always have my heart. I have recommended that others visit (Hotel viva palace) once, and I can assure you that they will never regret it.
Room: Deluxe Room
1.0
poor category hotel
amarbir s.solo
Don’t book this hotel rooms are smelly cigarettes... washroom tabs running... dirty walls dirty beds
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:41:59 IST 2025
Dear Mr.Amarbir, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
4.0
Viva palace review
kirpal s.couple
The room was very nice. The bathroom had small issues which can be easily corrected if mgmt pays attention. Overall I think it’s reasonable based on price paid as breakfast was also included.
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:39:36 IST 2025
Dear Mr.Kirpal, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
1.0
Terrible Stay
anupam s.business
The place was filled with cockroaches, the furniture and bed everything was infested The room smelled of mould No hot water Bathroom so cramped barely fit inside Plus the manager kept asking every time he bumper into me if I'm checking in or checking out, a very rude dude Just a bad place guys please audit them lol I left the same day within 3-4 hours
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:42:16 IST 2025
Dear Mr.Anupam, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
5.0
Excellent Stay
jayaraj s.solo
Though a short stay, but it was good .. Reception staff was very cooperative and fast in room allocation.. Spacious Rooms & Food was also good
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:39:55 IST 2025
Dear Mr.Jayaraj, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
5.0
Decent Hotel!
sudeshna c.solo
I had a very short stay at the hotel — checked in around 10 p.m. and had to leave early morning at 5 a.m. Even though the stay was brief, the overall experience was really good. The hospitality and room service were excellent, and the staff’s quick and polite response was truly appreciated. The terrace area was beautiful and relaxing — especially nice for a short break or a smoke. The food wasn’t very delicious but was decent and average for a short stay. Overall, the hotel is definitely worth the price I paid.
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:40:16 IST 2025
Dear Mr.Sudeshna, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
4.0
Good Stay
sureshchandra s.
The hotel room's interior was old and the toilet comod sheet was broken hotel was medium level but the housekeeping staff was good there, The hotel reception and others all staff behaviour was very good
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:40:32 IST 2025
Dear Mr.Suresh, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
1.0
Not Expected Experience
gurwinder s.family
Room was not clean, bathroom was stinky and the hotel is definitely not four star. Kindy make corrections.
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:42:46 IST 2025
Dear Mr.Gurwinder, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
1.0
Terrible Stay
surinder p.
I checked inn at 7pm ..When i checked Inn the staff is so rude and when one of my male frnd try to checking becz we had early morning flight at 5AM we were checked out at 3AM and then the front office staff asked us for 1000 money to pay becz of my frnd checked inn and we have to pay it at that time … worst experience form that hotel
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:46:56 IST 2025
Dear Mr.Surinder, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
1.0
Terrible Stay
bhushan g.family
Very poor service by Hotel Dinner and breakfast give by staff like Room washroom wet and leakage
Room: Executive King Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:46:10 IST 2025
Dear Mr.Bhushan, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
5.0
Excellent Stay
vijay a.family with 1 kid
The stay and hospitality of the hotel was very good courteous behavior by the staff. Suite room was good and nearly maintained. Restaurant staff were very cooperative and helpful, food was tasty and presentable. They prepared breakfast for our early departure at 7am which is truly appreciated from heart though restaurant timing was 7.45am. Overall a good ambience and experience.
Room: Family Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Fri Nov 07 07:41:13 IST 2025
Dear Mr.Vijay, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our team was able to make your visit a memorable one. Your appreciation truly means a lot to us, and it motivates our staff to continue delivering exceptional service. We look forward to welcoming you back again soon for another wonderful stay. Warm regards, OPO HOTELS
2.0
Poor Stay
anal c.solo
Room, bed and washrooms were not clean. Fan, table, phone, AC remote was broken not able to adjust temperature
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Wed Oct 29 03:53:30 IST 2025
Dear Mr.Anul, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
1.0
Terrible Stay
benoy w.business
I’m extremely disappointed with the condition of the room. The entire place was stinking terribly, making it very uncomfortable to stay. The bathroom fittings are in extremely poor condition — hangers are broken, taps are rusted, and overall hygiene is unacceptable. The food quality is also pathetic and far below any reasonable standard. It’s quite surprising and disappointing, especially considering and the fact that many families with children are booking this property based on that. This is definitely not a suitable environment for them either. I would strongly recommend that you review this property’s maintenance and hygiene standards on priority and take immediate corrective action with your partner before more guests have to face such an experience.
Room: Deluxe Room
Hotel viva palace @ IGI DelhI Airport By OPO has replied on Wed Oct 29 03:53:58 IST 2025
Dear Mr.Benoy, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations. Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case. We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve. Regards, OPO Hotels
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