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- 5 Star Hotel in Delhi
- Park Plaza, Shahdara, Delhi
Park Plaza, Shahdara
About Property
Standing tall in the Central Business District, Park Plaza is a modern architectural landmark offering luxurious stays with a range of sophisticated amenities More
Property Highlights
Activities & Nearby Attractions
Amenities
- Roof Top Swimming Pool
- Spa
- Gym
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Superior Twin Room
Fits 2 Adults
15% off on session of Spa
10% Off on Laundry service
Free Cancellation before 07 Dec 01:59 PM100% RefundNon RefundableNOWPay ₹006 Dec11:59 PM07 Dec01:59 PM10 Dec01:59 PMCheck-in
₹ 10,000Per Night:
₹ 9,500
Very Good(4697 RATINGS)
East Delhi
2.8 km drive to Preet Vihar Metro Station
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy benefits worth ₹ 2375 at just ₹ 950
Superior Room-WiFi
275 sq.ft (26 sq.mt)
City View
1 Double Bed
1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- 24-hour In-room Dining
Super Package
Room With Free Cancellation | Breakfast only
- 15% off on session of Spa
- 10% Off on Laundry service
Signature Activities & Experiences
Complimentary Breakfast
25% off on Dinner
Flexible - OTA BB - Super PackageBook with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 05:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec05:59 PM
10 Dec05:59 PM
Check-in
₹ 11,000
₹ 10,450
+₹ 1,881 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹10,346 or less
Enjoy Free Breakfast throughout your stay for just ₹1235 more!
Superior Double Room
- 280 sq.ft (26 sq.mt)
- City View
- 1 Double Bed
- 1 Bathroom
- Daily Housekeeping
- 24-hour Room Service
- Free Wi-Fi
- 24-hour In-room Dining
- Air Conditioning
- Sofa
Room With Free Cancellation | Breakfast only
- 15% off on session of Spa
- 10% Off on Laundry service
- Free Breakfast
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
₹ 11,300
₹ 10,735
+₹ 1,932 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹10,628 or less
6 Room Types
- Super Package
- Free Cancellation
- Breakfast Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Superior Twin Room
- 280 sq.ft (26 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Wi-Fi
- 24-hour In-room Dining
Room With Free Cancellation
- 15% off on session of Spa
- 10% Off on Laundry service
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 15% off on session of Spa
- 10% Off on Laundry service
- Free Breakfast
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
Superior Room-WiFi
- 275 sq.ft (26 sq.mt)
- City View
- 1 Double Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- 24-hour In-room Dining
Room With Free Cancellation
- 15% off on session of Spa
- 10% Off on Laundry service
- 25% off on Dinner
- Flexible - OTA RO
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 05:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec05:59 PM
10 Dec05:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast only
- 15% off on session of Spa
- 10% Off on Laundry service
- Signature Activities & Experiences
- Complimentary Breakfast
- 25% off on Dinner
- Flexible - OTA BB - Super Package
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 05:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec05:59 PM
10 Dec05:59 PM
Check-in
Superior Double Room
- 280 sq.ft (26 sq.mt)
- City View
- 1 Double Bed
- 1 Bathroom
- Daily Housekeeping
- 24-hour Room Service
- Free Wi-Fi
- 24-hour In-room Dining
- Air Conditioning
- Sofa
Room With Free Cancellation
- 15% off on session of Spa
- 10% Off on Laundry service
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 15% off on session of Spa
- 10% Off on Laundry service
- Free Breakfast
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
Deluxe Twin Room
- 280 sq.ft (26 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Daily Housekeeping
- Free Wi-Fi
- Room Service
- Bathroom
- In-room Dining
- Air Conditioning
Room With Free Cancellation
- 15% off on session of Spa
- 10% Off on Laundry service
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 15% off on session of Spa
- 10% Off on Laundry service
- Free Breakfast
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
Deluxe Double Room
- 280 sq.ft (26 sq.mt)
- City View
- 1 Double Bed
- 1 Bathroom
- Daily Housekeeping
- Free Wi-Fi
- Room Service
- Bathroom
- In-room Dining
- Air Conditioning
Room With Free Cancellation
- 15% off on session of Spa
- 10% Off on Laundry service
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 15% off on session of Spa
- 10% Off on Laundry service
- Free Breakfast
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec01:59 PM
10 Dec01:59 PM
Check-in
Deluxe Room ONLY WiFi-Gym
- 290 sq.ft (27 sq.mt)
- City View
- 1 Double Bed
- 1 Bathroom
- Iron/Ironing Board
- 24-hour Room Service
- Free Wi-Fi
- Bathroom
- 24-hour In-room Dining
- Interconnected Room
Room With Free Cancellation
- 15% off on session of Spa
- 10% Off on Laundry service
- 25% off on Dinner
- Flexible - OTA RO
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 05:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec05:59 PM
10 Dec05:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- 15% off on session of Spa
- 10% Off on Laundry service
- Complimentary Breakfast
- 25% off on Dinner
- Flexible - OTA BB
Book with ₹0 Payment
Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 07 Dec 05:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹006 Dec11:59 PM
07 Dec05:59 PM
10 Dec05:59 PM
Check-in
Park Plaza, Shahdara Location
Location rated 4.0 by guests
What guests said
Guests appreciate the proximity of the property to Karkardooma Court Metro station, making it convenient for transportation. The area, while slightly isolated, offers a peaceful stay away from the city chaos, although some found the surroundings less appealing. Frequent visitors noted the excellent accessibility to business districts as a key advantage, but others expressed concerns about safety at night.
Property Rules at Park Plaza, Shahdara
Check-in: 2 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)|This property accepts mobile payments and cash|Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in|This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)|Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property|No visitors or unregistered guests are allowed in guestrooms after 8 PM
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Park Plaza, Shahdara Photos by Guests
- +717 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
4697 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 4
- 3
- 5
- 2
- 5
- 5
- 2
- 5
- 5
Review Summary
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Based on the reviews, the property boasts excellent hospitality and cleanliness, with many guests appreciating the spacious, tidy rooms and courteous staff. Guests particularly enjoy the variety and taste of the food, especially the buffet breakfast. While the location is a bit isolated and near some noisy wedding venues, many recommend the property for its great value and comfortable stay, making it suitable for both business and leisure travelers.
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Latest first
4.0
Good hotel with decent room , great location and good services
meena s.family
Stay was pleasant. Check-in formalities were smooth. Room was decent and services were also good. Breakfast spread for veg people can be improved upon. Location to SK infinity mall was close by where I had the event planned so that way it was nice
Room: Superior Twin Room
Park Plaza, Shahdara has replied on Wed Nov 05 14:53:52 IST 2025
Dear Meena, Thank you for sharing your valuable feedback and for rating us on various parameters. We are delighted to know that you had a pleasant stay and found the check-in process smooth, the room comfortable, and our services satisfactory. We’re also glad the location worked well for your event. We truly appreciate your suggestion regarding the breakfast options for vegetarian guests. Your input is important to us, and we will certainly work on enhancing the variety to better meet guest expectations. We look forward to welcoming you again and ensuring an even better experience on your next visit. Warm regards, Amit Tayal General Manager
5.0
Excellent Stay
satyawan s.family with 1 kid
Fantastic experience. have stayed here for 2 days. rooms were clean n spacious. staff is very polite. Food is delicious.
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Sat Nov 01 17:41:02 IST 2025
Dear Mr. Satyawan, Thank you for choosing to stay with us and for sharing such wonderful feedback. We are delighted to know that you had a fantastic experience and enjoyed our clean and spacious rooms, polite staff, and delicious food. Your kind words are truly encouraging for the entire team. It was a pleasure hosting you for two days, and we look forward to welcoming you back for another memorable stay. Warm regards, Amit Tayal General Manager
5.0
Excellent Stay
naresh c.
“Had an excellent stay! The rooms were clean and comfortable, staff was polite and helpful, and the location was perfect. Great food and overall experience!”
Room: Day use Room Superior room from 11 AM to 5 PM (check-in and check-out on same day)
Park Plaza, Shahdara has replied on Sat Nov 01 17:42:03 IST 2025
Dear Mr. Chahal, Thank you for sharing your wonderful feedback and for choosing to stay with us. We are delighted to hear that you had an excellent stay and enjoyed our clean and comfortable rooms, helpful team, convenient location, and great food. Your appreciation truly motivates us to continue delivering a memorable experience to our guests. We look forward to the pleasure of welcoming you back soon. Warm regards, Amit Tayal General Manager
5.0
Excellent Stay
roopak j.couple
Ravinder at front desk very helpful, during check in and check out even he give us deluxe room as i booked superior room.
Room: Deluxe Double Room
Park Plaza, Shahdara has replied on Sat Nov 01 17:42:53 IST 2025
Dear Mr. Jain, Thank you for choosing to stay with us and for sharing your valuable feedback. We are pleased to know that you had a comfortable stay and that our front desk associate, Ravinder, was able to assist you efficiently during check-in and check-out. Your kind words for him are truly appreciated, and we will be sure to convey your compliments to him. We’re glad you enjoyed the upgraded room and hope to have the pleasure of welcoming you back for an even better experience on your next visit. Warm regards, Amit Tayal General Manager
5.0
Amazing stay
roopak j.solo
Clean room, good food & very helpfull staff durgesh helped me out on floor whenever i need anything he always be there.
Room: Superior Double Room
Park Plaza, Shahdara
Dear Mr. Jain, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a pleasant stay and enjoyed our clean rooms, good food, and helpful service. Your special mention of Durgesh is truly appreciated — we will certainly share your compliments with him. It is always encouraging for our team to be recognized for their efforts. We look forward to welcoming you back for another comfortable and memorable stay. Warm regards, Amit Tayal General Manager
5.0
comfortable Stay
roopak j.group
stay was comfortable and very clean room, staff & service very good especially the Rajkumar
Room: Superior Twin Room
Park Plaza, Shahdara has replied on Sat Nov 01 17:44:55 IST 2025
Dear Mr. Jain, Thank you for choosing to stay with us and for sharing your positive feedback. We are delighted to know that you had a comfortable stay and were pleased with the cleanliness, facilities, and the service provided by our team. Your special appreciation for Rajkumar is truly valued, and we will be sure to convey your compliments to him. It was a pleasure hosting you, and we look forward to welcoming you back for another excellent experience. Warm regards, Amit Tayal General Manager
5.0
Excellent Stay
roopak j.couple
Amezing experience at park plaza. as frequent traveller I must suggest that it's a good option to have a good experience service is very good and staff members are very friendly Special thanks to Ravindra and Adnan at reception
Room: Superior Twin Room
Park Plaza, Shahdara
Dear Mr. Jain, Thank you for sharing your wonderful feedback and for continuing to choose Park Plaza. We are delighted to know that you had an amazing experience and that our services, facilities, and friendly team made your stay enjoyable. Your kind words mean a lot to us, especially coming from a frequent traveller like yourself. A special thank you for acknowledging Ravindra and Adnan at the reception — we will be sure to share your appreciation with them. We truly value your recommendation and look forward to welcoming you back for many more excellent stays. Warm regards, Amit Tayal General Manager
5.0
Excellent Stay
roopak j.couple
Good And budget friendly hotel Room's are well maintained swiming pool was well maintained and cleaned Staff is very professional Ravindra and Tilak is very professional and helpful
Room: Superior Double Room
Park Plaza, Shahdara
Dear Mr. Jain, Thank you for taking the time to share your valuable feedback. We are delighted to know that you found our hotel to be a good and budget-friendly choice, and that you enjoyed the well-maintained rooms, clean swimming pool, and professional service. Your kind words for Ravindra and Tilak are truly appreciated — we will be sure to convey your compliments to them. It was a pleasure hosting you, and we look forward to welcoming you back for another comfortable and pleasant stay. Warm regards, Amit Tayal General Manager
5.0
Excellent Stay
roopak j.couple
Awesome stay at park plaza all amenities are provided in room. food was very delicious. and staff is very cooperative and well behaved. Ravindra and Preeti help us a lot during the stay
Room: Day use Room Superior room from 11 AM to 5 PM (check-in and check-out on same day)
Park Plaza, Shahdara
Dear Mr. Jain, Thank you for sharing your wonderful feedback and for choosing Park Plaza for your stay. We are delighted to know that you had an awesome experience and enjoyed the in-room amenities, delicious food, and the courteous service provided by our team. Your kind words for Ravindra and Preeti are truly appreciated — we will be sure to convey your compliments to them. It was a pleasure hosting you, and we look forward to welcoming you back for many more pleasant stays. Warm regards, Amit Tayal General Manager
5.0
Excellent Stay
roopak j.couple
nice hotel . room's are well maintained and cleaned properly. staff is very supportive and helpful Special thanks to Ravindra at reception
Room: Day use Room Superior room from 11 AM to 5 PM (check-in and check-out on same day)
Park Plaza, Shahdara
Dear Mr. Jain, Thank you for sharing your feedback and for choosing to stay with us. We are delighted to know that you had a pleasant stay and appreciated our well-maintained rooms, cleanliness, and supportive staff. Your special mention of Ravindra is truly valued — we will be sure to convey your appreciation to him. We look forward to welcoming you back for yet another comfortable and enjoyable experience. Warm regards, Amit Tayal General Manager
2.0
Rooms not upto the mark
murali u.family
Had booked two rooms and was alloted room no 208 and 209. Room 208 : full of dust and stench was coming ,even its carpets were filthy. Bathroom water was simultaneously coming from overhead and hand shower when kept on. Room 209:Bathroom drainage was clogged and water coming out to passage,Rectified when informed. Basically I infer that rooms are not being sanitised ,cleaned and checked before giving to customers When I brought this to the attention of front office male staff, he is arguing that I have brought this to his notice after one hour??. Further he told me there is only one room in 5th floor which I can exchange.So ideally one room was in second floor and one in fifth which itself was a service concern and dampener.Further the access card for the rooms used to become non functional every second day for which we had to personally get it activated rather than the front office doing it automatically.Also seen other travellers with similar problem..Also additional access card given to two floors on my request rather than front office giving on their own. Restaurant lacks variety in their breakfast buffet, however service provided at restaurant was good.Indian Restaurant named Chingari showing in their website , however the same no longer exists. Overall a bad experience.
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Tue Nov 11 16:54:54 IST 2025
Dear Mr. Murali, Greetings from PPS! We sincerely regret the inconvenience caused during your recent stay with us. Please accept our heartfelt apologies for the condition of the rooms and the lapses in cleanliness and maintenance that you experienced. Your feedback clearly highlights areas where we fell short of our usual standards, and we have already addressed these issues with our housekeeping and maintenance teams to ensure such lapses do not recur. We have also sensitized our front office team to handle guest concerns with more empathy and promptness. Regarding the access card and room allocation concerns, we are reviewing our internal process to improve guest comfort and efficiency. We truly appreciate you taking the time to share such detailed feedback, as it helps us improve. We hope you will give us another opportunity to serve you better and restore your faith in our hospitality. Warm regards, Amit Tayal General Manager
3.0
Average Stay
vishu r.couple
room is okay, okay, but also the TV is the old model TV smart TV at least, but they gave us a old TV with the dish. That's it.
Room: Superior Twin Room
Park Plaza, Shahdara
Dear Mr. Rathi, Thank you for sharing your feedback. We apologize for the inconvenience caused regarding the TV in your room. We appreciate your comments, and they have been shared with our team to ensure that room amenities meet our guests’ expectations. We hope to have the opportunity to provide you with a more comfortable and updated experience on your next visit. Warm regards, Team Park Plaza, CBD Shahdara – New Delhi
5.0
great stay
madhurima k.couple
Nice stay and good food everything was great the hospitality was great staff was welcoming and knowledgeable.
Room: Superior Room-WiFi
Park Plaza, Shahdara
Dear Ms. Kapoor, Thank you for your lovely feedback and for rating us 5 stars! We’re thrilled to know you enjoyed your stay, our food, and the hospitality of our team. Your kind words motivate us to continue delivering memorable experiences to our guests. We look forward to welcoming you back soon! Warm regards, Team Park Plaza, CBD Shahdara – New Delhi
5.0
Excellent Stay
dheeraj b.group
Nice to stay n food was awsum very nice experience if next time i plan trip to delhi i would like to stay again same hotel 5 star from my side
Room: Superior Twin Room
Park Plaza, Shahdara
Dear Mr. Bogal, Thank you for your wonderful feedback and for giving us a 5-star rating! We’re delighted to know you enjoyed your stay and our food. Your kind words mean a lot to our team, and we look forward to welcoming you back on your next trip to Delhi. Warm regards, Team Park Plaza, CBD Shahdara – New Delhi
5.0
Hotel Park Plaza excellent stay for a night at CBD Shahdara New Delhi. The
saibal m.family
Location is okay. Hotel is very nice. They upgraded me to a suite. The suite was excellent. Food and amenities are very good
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Sat Oct 25 15:47:55 IST 2025
Dear Mr. Majumdar, Thank you for sharing your wonderful feedback and for rating us 5 stars! We’re delighted to know you had an excellent stay and enjoyed the upgraded suite, our food, and the amenities. Your kind words truly motivate our team to keep delivering great experiences. We look forward to welcoming you back soon for another comfortable and memorable stay. Warm regards, Amit Tayal General Manager
2.0
Poor Stay
amit c.business
very remote area far and roms were small issue of cleenliness toiliet was dirty cant talk ore it was terrible experiance.
Room: Superior Twin Room
Park Plaza, Shahdara has replied on Sat Oct 25 15:46:51 IST 2025
Dear Amit, Thank you for sharing your experience. We're truly sorry to hear that your stay did not meet your expectations and that you faced cleanliness issues. Your feedback is important to us, and we will address these concerns to improve for future guests. Best regards, Amit Tayal
3.0
A/C not working
sumit k.solo
The initially allotted rooms was not checked for its completeness n functioning. Slippers was not provided. A/C was not working.was made to shift to another room and then waited for toiletries as well as slipper again for the second time.
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Wed Oct 08 12:10:29 IST 2025
Dear Sumit, We appreciate your feedback and are truly sorry to hear about the issues you encountered with the A/C and the room preparation. It’s concerning to know that your experience fell short of expectations. Your comments will help us improve our service for future guests. Thank you for bringing this to our attention. Best regards, Amit Tayal General Manager
3.0
Average Stay
shubham g.family with 1 kid
Poor room quality..the food was pathetic (tasteless) and i noticed staff behaviour which was not at all professional. Room didn’t had any mineral water bottles and the glass bottles provided by the hotel had some particles in it. 2 star property is better than this one.
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Wed Oct 08 12:12:36 IST 2025
Dear Shubham, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations regarding room quality, food, and staff professionalism. Your comments about the water bottles and cleanliness are particularly concerning, and we will address them with our team. We appreciate you taking the time to provide this input, as it helps us improve for the future. Best regards, Amit Tayal General Manager
5.0
Excellent Stay
kapil k.couple
nice service and good hotel. room was well maintained and clean. staff is helpful Tilak and Ravindra helped me a lot
Room: Superior Twin Room
Park Plaza, Shahdara has replied on Wed Oct 08 12:12:58 IST 2025
Dear Kapil, Thank you for your kind words! It’s wonderful to hear that you had an excellent stay and enjoyed the service provided. We're glad to know that Tilak and Ravindra made a positive impact during your visit. We hope to welcome you back in the future. Best regards, Amit Tayal General Manager
4.0
Good Stay
navneet r.family
Pleasant stay, rooms were clean and spacious. Worth the amount you pay, would recommend to family and friends.
Room: Superior Double Room
Park Plaza, Shahdara
Dear Mr. Randhawa, Thank you for sharing your feedback. We are delighted to know that you had a pleasant stay and found our rooms clean, spacious, and value for money. Your recommendation to family and friends means a lot to us. We look forward to welcoming you again soon. Warm regards, Amit Tayal General Manager
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