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East Delhi, Delhi | 2.2 km drive to Delhi Shahdara Metro Station
4695 Ratings
Last 10 Customer Ratings (Latest First)
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Excellent Stay
Fantastic experience. have stayed here for 2 days. rooms were clean n spacious. staff is very polite. Food is delicious.
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Sat Nov 01 17:41:02 IST 2025
Dear Mr. Satyawan, Thank you for choosing to stay with us and for sharing such wonderful feedback. We are delighted to know that you had a fantastic experience and enjoyed our clean and spacious rooms, polite staff, and delicious food. Your kind words are truly encouraging for the entire team. It was a pleasure hosting you for two days, and we look forward to welcoming you back for another memorable stay. Warm regards, Amit Tayal General Manager
Excellent Stay
“Had an excellent stay! The rooms were clean and comfortable, staff was polite and helpful, and the location was perfect. Great food and overall experience!”
Room: Day use Room Superior room from 11 AM to 5 PM (check-in and check-out on same day)
Park Plaza, Shahdara has replied on Sat Nov 01 17:42:03 IST 2025
Dear Mr. Chahal, Thank you for sharing your wonderful feedback and for choosing to stay with us. We are delighted to hear that you had an excellent stay and enjoyed our clean and comfortable rooms, helpful team, convenient location, and great food. Your appreciation truly motivates us to continue delivering a memorable experience to our guests. We look forward to the pleasure of welcoming you back soon. Warm regards, Amit Tayal General Manager
Excellent Stay
Ravinder at front desk very helpful, during check in and check out even he give us deluxe room as i booked superior room.
Room: Deluxe Double Room
Park Plaza, Shahdara has replied on Sat Nov 01 17:42:53 IST 2025
Dear Mr. Jain, Thank you for choosing to stay with us and for sharing your valuable feedback. We are pleased to know that you had a comfortable stay and that our front desk associate, Ravinder, was able to assist you efficiently during check-in and check-out. Your kind words for him are truly appreciated, and we will be sure to convey your compliments to him. We’re glad you enjoyed the upgraded room and hope to have the pleasure of welcoming you back for an even better experience on your next visit. Warm regards, Amit Tayal General Manager
Amazing stay
Clean room, good food & very helpfull staff durgesh helped me out on floor whenever i need anything he always be there.
Room: Superior Double Room
comfortable Stay
stay was comfortable and very clean room, staff & service very good especially the Rajkumar
Room: Superior Twin Room
Park Plaza, Shahdara has replied on Sat Nov 01 17:44:55 IST 2025
Dear Mr. Jain, Thank you for choosing to stay with us and for sharing your positive feedback. We are delighted to know that you had a comfortable stay and were pleased with the cleanliness, facilities, and the service provided by our team. Your special appreciation for Rajkumar is truly valued, and we will be sure to convey your compliments to him. It was a pleasure hosting you, and we look forward to welcoming you back for another excellent experience. Warm regards, Amit Tayal General Manager
Excellent Stay
Amezing experience at park plaza. as frequent traveller I must suggest that it's a good option to have a good experience service is very good and staff members are very friendly Special thanks to Ravindra and Adnan at reception
Room: Superior Twin Room
Excellent Stay
Good And budget friendly hotel Room's are well maintained swiming pool was well maintained and cleaned Staff is very professional Ravindra and Tilak is very professional and helpful
Room: Superior Double Room
Excellent Stay
Awesome stay at park plaza all amenities are provided in room. food was very delicious. and staff is very cooperative and well behaved. Ravindra and Preeti help us a lot during the stay
Room: Day use Room Superior room from 11 AM to 5 PM (check-in and check-out on same day)
Excellent Stay
nice hotel . room's are well maintained and cleaned properly. staff is very supportive and helpful Special thanks to Ravindra at reception
Room: Day use Room Superior room from 11 AM to 5 PM (check-in and check-out on same day)
Rooms not upto the mark
Had booked two rooms and was alloted room no 208 and 209. Room 208 : full of dust and stench was coming ,even its carpets were filthy. Bathroom water was simultaneously coming from overhead and hand shower when kept on. Room 209:Bathroom drainage was clogged and water coming out to passage,Rectified when informed. Basically I infer that rooms are not being sanitised ,cleaned and checked before giving to customers When I brought this to the attention of front office male staff, he is arguing that I have brought this to his notice after one hour??. Further he told me there is only one room in 5th floor which I can exchange.So ideally one room was in second floor and one in fifth which itself was a service concern and dampener.Further the access card for the rooms used to become non functional every second day for which we had to personally get it activated rather than the front office doing it automatically.Also seen other travellers with similar problem..Also additional access card given to two floors on my request rather than front office giving on their own. Restaurant lacks variety in their breakfast buffet, however service provided at restaurant was good.Indian Restaurant named Chingari showing in their website , however the same no longer exists. Overall a bad experience.
Room: Superior Room-WiFi
Average Stay
room is okay, okay, but also the TV is the old model TV smart TV at least, but they gave us a old TV with the dish. That's it.
Room: Superior Twin Room
Park Plaza, Shahdara
Dear Mr. Rathi, Thank you for sharing your feedback. We apologize for the inconvenience caused regarding the TV in your room. We appreciate your comments, and they have been shared with our team to ensure that room amenities meet our guests’ expectations. We hope to have the opportunity to provide you with a more comfortable and updated experience on your next visit. Warm regards, Team Park Plaza, CBD Shahdara – New Delhi
great stay
Nice stay and good food everything was great the hospitality was great staff was welcoming and knowledgeable.
Room: Superior Room-WiFi
Park Plaza, Shahdara
Dear Ms. Kapoor, Thank you for your lovely feedback and for rating us 5 stars! We’re thrilled to know you enjoyed your stay, our food, and the hospitality of our team. Your kind words motivate us to continue delivering memorable experiences to our guests. We look forward to welcoming you back soon! Warm regards, Team Park Plaza, CBD Shahdara – New Delhi
Excellent Stay
Nice to stay n food was awsum very nice experience if next time i plan trip to delhi i would like to stay again same hotel 5 star from my side
Room: Superior Twin Room
Park Plaza, Shahdara
Dear Mr. Bogal, Thank you for your wonderful feedback and for giving us a 5-star rating! We’re delighted to know you enjoyed your stay and our food. Your kind words mean a lot to our team, and we look forward to welcoming you back on your next trip to Delhi. Warm regards, Team Park Plaza, CBD Shahdara – New Delhi
Hotel Park Plaza excellent stay for a night at CBD Shahdara New Delhi. The
Location is okay. Hotel is very nice. They upgraded me to a suite. The suite was excellent. Food and amenities are very good
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Sat Oct 25 15:47:55 IST 2025
Dear Mr. Majumdar, Thank you for sharing your wonderful feedback and for rating us 5 stars! We’re delighted to know you had an excellent stay and enjoyed the upgraded suite, our food, and the amenities. Your kind words truly motivate our team to keep delivering great experiences. We look forward to welcoming you back soon for another comfortable and memorable stay. Warm regards, Amit Tayal General Manager
Poor Stay
very remote area far and roms were small issue of cleenliness toiliet was dirty cant talk ore it was terrible experiance.
Room: Superior Twin Room
Park Plaza, Shahdara has replied on Sat Oct 25 15:46:51 IST 2025
Dear Amit, Thank you for sharing your experience. We're truly sorry to hear that your stay did not meet your expectations and that you faced cleanliness issues. Your feedback is important to us, and we will address these concerns to improve for future guests. Best regards, Amit Tayal
A/C not working
The initially allotted rooms was not checked for its completeness n functioning. Slippers was not provided. A/C was not working.was made to shift to another room and then waited for toiletries as well as slipper again for the second time.
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Wed Oct 08 12:10:29 IST 2025
Dear Sumit, We appreciate your feedback and are truly sorry to hear about the issues you encountered with the A/C and the room preparation. It’s concerning to know that your experience fell short of expectations. Your comments will help us improve our service for future guests. Thank you for bringing this to our attention. Best regards, Amit Tayal General Manager
Average Stay
Poor room quality..the food was pathetic (tasteless) and i noticed staff behaviour which was not at all professional. Room didn’t had any mineral water bottles and the glass bottles provided by the hotel had some particles in it. 2 star property is better than this one.
Room: Superior Room-WiFi
Park Plaza, Shahdara has replied on Wed Oct 08 12:12:36 IST 2025
Dear Shubham, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations regarding room quality, food, and staff professionalism. Your comments about the water bottles and cleanliness are particularly concerning, and we will address them with our team. We appreciate you taking the time to provide this input, as it helps us improve for the future. Best regards, Amit Tayal General Manager
Excellent Stay
nice service and good hotel. room was well maintained and clean. staff is helpful Tilak and Ravindra helped me a lot
Room: Superior Twin Room
Park Plaza, Shahdara has replied on Wed Oct 08 12:12:58 IST 2025
Dear Kapil, Thank you for your kind words! It’s wonderful to hear that you had an excellent stay and enjoyed the service provided. We're glad to know that Tilak and Ravindra made a positive impact during your visit. We hope to welcome you back in the future. Best regards, Amit Tayal General Manager
Good Stay
Pleasant stay, rooms were clean and spacious. Worth the amount you pay, would recommend to family and friends.
Room: Superior Double Room
Park Plaza, Shahdara
Dear Mr. Randhawa, Thank you for sharing your feedback. We are delighted to know that you had a pleasant stay and found our rooms clean, spacious, and value for money. Your recommendation to family and friends means a lot to us. We look forward to welcoming you again soon. Warm regards, Amit Tayal General Manager
Average Stay
The experience was disappointing. The beds were very old and uncomfortable, the bathroom lighting was extremely dim, and the breakfast was just average. Overall, this property does not meet the standards of a 5-star hotel.
Room: Deluxe Double Room|Deluxe Twin Room
Park Plaza, Shahdara has replied on Fri Oct 03 12:00:38 IST 2025
Dear Mr. Kuppusami, Thank you for sharing your feedback with us. We sincerely regret that your recent stay did not meet your expectations. Please accept our apologies for the inconvenience caused due to the bed comfort, bathroom lighting, and the quality of breakfast. Your observations are valuable to us, and we have shared them with the concerned teams to take corrective measures. We assure you that your next experience with us will reflect the high standards we strive to maintain. We hope to have the opportunity to welcome you again and provide you with a much more satisfying stay. Warm regards, Amit Tayal General Manager
R.K. Puram
MG Road Gurgaon
Chanakyapuri
Mahipalpur
Paschim Vihar
Lodhi Road
Sahibabad
Karnki
Vaishali
Sohna
Manesar
Surajkund
Udyog Vihar
Manesar
Sector 135
Bissar Akbarpur
Kakrola
Lodhi Road
Aerocity
Janakpuri
Connaught Place
Man Singh Road Area
Chanakyapuri
Sector 10 Dwarka
Dera Mandi
Vasant Vihar
Malviya Nagar
Rohini
Saket
Mahipalpur
Kapashera
Jangpura
Paharganj
Mahipalpur
Karol bagh
Mahipalpur
