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You are booking hotel for more than 30 days

Review Of Maidens Hotel0123401234

North Delhi, Delhi | 1.7 km drive to ISBT Kashmere Gate

    User Rating & Reviews

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    4.7
    Excellent

    624 Ratings

    excellent
    78%
    very good
    16%
    average
    2%
    poor
    1%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 5
    • 1
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Hospitality4.8
    • Facilities4.7
    • Food4.5
    • Room4.7
    • Cleanliness4.8
    • Value For Money4.6
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    Reviews Summary

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    Maidens is a stunning heritage property that blends colonial charm with modern comforts. Nestled in a peaceful area, it boasts spacious, well-maintained rooms and a lush garden with peacocks. The exceptional staff is always courteous and attentive, ensuring guests feel right at home. With delicious food and a lovely pool area, it's perfect for a relaxing retreat in the heart of Delhi. Many guests rave about the warm hospitality and memorable experiences they had during their stay.

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    Positive first
    5.0

    Excellent Stay

    natasha j.

    “I had an awesome experience at Maiden Hotel! Everything was just perfect – from the warm hospitality to the comfortable stay and excellent service. The staff was courteous and attentive, making me feel truly welcome. The ambiance was elegant, and all the facilities exceeded my expectations. Highly recommend it for a wonderful stay!”

    Travel Month: Sep 2025

    Room: Premier Room

    Maidens Hotel has replied on Sat Sep 13 15:14:38 IST 2025

    Dear Guest, Thank you so much for your wonderful review and for choosing to stay with us. We are absolutely delighted to hear that you had an awesome experience and that everything from the warm hospitality to the elegant ambiance and attentive service met your expectations. Your kind words about our team and facilities truly mean a lot to us. It’s always our aim to create memorable stays for our guests, and knowing that we succeeded in making you feel welcome and comfortable is incredibly rewarding. Your recommendation is deeply appreciated and will be shared with the entire team. We look forward to welcoming you back for another exceptional stay. Warm regards Chuzang Sherpa Front Office Manager Maidens Hotel

    5.0

    Excellent Stay

    dirgh.couple

    property is really nice and and got a colonial charm. history buffs its your place to be in. food is also top notch. staff is very experienced and professional.

    Travel Month: Aug 2025

    Room: Heritage Room, Colonial Architecture

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    Maidens Hotel has replied on Tue Sep 02 11:43:45 IST 2025

    Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the colonial charm of the property and that it resonated with your love for history. It's always wonderful to know our efforts in maintaining the heritage and ambience are appreciated, and that you found a great dining experience. Our team are professional and experienced. It has been my pleasure to convey your compliments to the entire team. They are delighted to know that their contribution has been recognised and appreciated by you. We hope to welcome you back soon for another memorable stay! Yours sincerely, Mukesh Sharma Food and Beverage Service Manager Maidens Hotel

    4.0

    😊

    abhishek d.couple

    The place is always a welcoming abode. The staff is really welcoming. The food is preety good and the antique vibe dominates the place in a very good way.

    Travel Month: Aug 2025

    Room: Heritage Room, Colonial Architecture

    Maidens Hotel has replied on Thu Aug 28 19:07:04 IST 2025

    Dear Guest, Thank you for sharing your review of your recent stay with us. We are delighted to know that you found our staff welcoming, enjoyed the food, and appreciated the historical atmosphere of our property. At Maidens, we continually aim to provide impeccable service and maintain pristine standards to ensure our guests’ utmost comfort and satisfaction. It has been my pleasure to convey your compliments to the entire team. They are delighted to know that their contribution has been recognised and appreciated by you. The team and I are truly grateful for your support and look forward to welcoming you back soon. Yours sincerely, Mukesh Sharma Food and Beverage Service Manager Maidens Hotel

    1.0

    Terrible Stay

    ravin k.

    So basically ! I never suggest someone to book there heritage room as they give you room on ground floor which have lizard insects, i was so scared when i saw lizard on my bed and some insects in my bathroom they have lot of mosquitos in room very bad experince this time .

    Travel Month: Aug 2025

    Room: Heritage Room, Colonial Architecture

    Maidens Hotel

    Dear Guest, Thank you for taking the time to share your feedback with us. I am truly concerned and very sorry to learn about your recent experience. Please accept my sincere apologies for the inconvenience and discomfort caused by the presence of insects and mosquitoes in the room. This is certainly not the standard of care and comfort we strive to provide at Maidens Hotel. I completely understand how unsettling this must have been for you. I do wish the concern had been brought to our attention during your stay, as I would have ensured it was addressed promptly and professionally. Rest assured, I am personally looking into this matter to ensure it is not repeated in the future. In addition to our regular protocols, we have already implemented enhanced pest-control measures to prevent such occurrences. I would also request the opportunity to speak with you directly. If convenient, please share your contact details with me and I will connect with you personally. The team and I are truly grateful for your support, and I sincerely hope you will allow us another opportunity to restore your confidence in us. Sincere Regards, Prachi Sati

    5.0

    Overall amazing experience

    himani g.family with 1 kid

    property was amazing. Alot of gluten free options were there. Gluten free pancake got my heart ❤️ ...

    Travel Month: Aug 2025

    Room: Heritage Room, Colonial Architecture

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    Maidens Hotel has replied on Fri Aug 08 16:38:53 IST 2025

    Dear Guest, Thank you so much for your delightful review on MakeMyTrip. It is wonderful to know that the team was able to live up to your expectations, create wonderful memories for you, and ensure you had a comfortable stay. Our team is truly the heart of our hotel, and we are grateful for your appreciation. I am delighted to hear that the team exceeded your expectations. I have shared your kind words with Jashan and the entire team, your support and encouragement will continue to inspire us to go the extra mile in creating exceptional guest experiences. The team and I are sincerely grateful for your support and look forward to welcoming you back soon. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    4.0

    Good heritage hotel

    nikunj m.family

    A beautiful heritage property .Good food menu specially the breakfast .Good staff.Thanking the hotel .

    Travel Month: Jul 2025

    Room: Heritage Room, Colonial Architecture

    Maidens Hotel has replied on Tue Jul 29 18:39:17 IST 2025

    Dear Guest, Thank you for your kind words of appreciation and encouragement. I’m delighted to know that you enjoyed your stay with us and appreciated nearly all aspects of our property. At Maidens, we are dedicated to consistently delivering warm, efficient, and unobtrusive service to our guests. Recognition like yours is our greatest reward and motivation. The team and I are truly grateful for your support and look forward to welcoming you back soon. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    Other 5-star placesneed to learn from Maidens

    sreenath j.couple

    A very positive experience overall (better than many 5 stars out there)- great food, extremely helpful and courteous staff, clean and well maintained. Would definitely come back again and experience the superior hospitality. Special thanks to GM Ms. Sati and the team who decorated my room for my wife's birthday.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Heritage Room, Colonial Architecture

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    Maidens Hotel has replied on Fri Aug 01 12:56:44 IST 2025

    Dear Guest, Thank you so much for your heartfelt feedback. We are thrilled to hear that you loved every aspect of your stay with us, and it’s truly an honour to be considered the best hotel in Delhi by you! It’s heartening to know that you appreciated the hospitality extended by the entire team. They take great pride in ensuring that every guest has a memorable stay. I will personally convey your warm thanks to the entire team and they will be delighted to know they made your visit so wonderful and unforgettable. We look forward to welcoming you back for another exceptional experience. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    luxury Sta

    abhishek s.couple

    During my one‑night stay at Maidens Hotel, the blend of heritage charm and modern comfort was immediately apparent. The spacious, impeccably clean room featured a plush bed, airy high ceilings, and a well‑appointed bathroom. The welcoming staff—especially housekeeping—offered truly attentive, thoughtful service from arrival through bedtime . Breakfast was a standout: a wide variety of hot, fresh options served with warm smiles . In the serene garden and pool area, sipping complimentary iced tea among lush surroundings felt like a peaceful haven in bustling Delhi . Highly recommended for a tranquil, memorable overnight escape.

    Travel Month: Jun 2025

    Room: Premier Room

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    Maidens Hotel

    Dear Guest, Thank you for your valuable feedback on MakeMyTrip. We’re delighted that you appreciated the timeless charm of our property. Its heartening to hear that you enjoyed the warm welcome from our team, the hotel’s architecture, the spacious rooms, the delicious breakfast offerings, and the serene garden with its well-maintained swimming pool—an oasis of calm amid the bustling city of Delhi. Our team members have been carefully selected and thoroughly trained, and I’m thrilled to know they made a meaningful difference to your stay. They are indeed the true feather in our cap, and I will be delighted to share your compliments with them. Your kind recommendation means the world to us, and we look forward to welcoming you back for another memorable experience. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    Excellent Stay

    monica.

    The majestic property located in the serene Civil lines Bungalow zone takes you on a historical nostalgia. The staff is courteous and polite. The food is delicious and cooked to perfection. Must recommended for those who are looking for a stay different from the regular hotels.

    Travel Month: Jul 2025

    Room: Heritage Room, Colonial Architecture

    Maidens Hotel has replied on Mon Jul 21 14:02:29 IST 2025

    Dear Guest, Thank you so much for taking the time to share your recent stay experience with us. We’re thrilled to know that you had an excellent time, enjoyed your stay, and appreciated the serene ambience of our heritage property. The combination of our courteous team, delicious food, and the hotel's location truly enhances any stay, and we’re delighted that it made your visit memorable and special. At Maidens, it is our constant endeavour to deliver our best, and appreciation such as yours greatly motivates us to continue striving to meet and exceed the expectations our guests have of us. Thank you once again for your kind words and for recommending Maidens hotel. We look forward to welcoming you back for another wonderful experience. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    comfortable stay

    yogesh s.couple

    The stay was comfortable. Clean room. Food was also good. Staff was nice and always smiling and ready to help

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Suite with Living Room

    Maidens Hotel has replied on Thu Jul 17 16:52:14 IST 2025

    Dear Guest, I am delighted to hear that you enjoyed the delicious food, appreciated the services of our helpful team, and had a comfortable stay at the hotel. Your kind comments are very encouraging and serve as great motivation for all of us to continue striving to create exceptional experiences for our guests. Once again, thank you for choosing Maidens Hotel for your stay. We look forward to the pleasure of welcoming you back in the future for an even more memorable experience. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    Excellent Stay

    arman j.

    Stayed at Maidens Hotel recently and it honestly felt like stepping into another era. The place is beautiful grand old architecture, peaceful gardens, and a calm that’s rare in Delhi. The staff were genuinely kind and attentive without being over the top. Rooms were spacious, clean, and had that old-world charm without missing any modern comforts. Loved having my morning tea in the garden. It’s one of those places you don’t want to leave. Definitely going back.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Heritage Room, Colonial Architecture

    Maidens Hotel

    Dear Guest, Thank you so much for your delightful review on TripAdvisor. It’s wonderful to hear that you appreciated the warm welcome from our team and had a comfortable stay at the hotel. We’re especially pleased that the serene garden surroundings added to your overall experience and exceeded your expectations. Your kind words about our team are both encouraging and deeply motivating. Personalised service, combined with heartfelt hospitality, is what we strive for—and it’s truly rewarding to know that you felt genuinely cared for during your stay. Your appreciation means the world to us and will continue to inspire the team in their ongoing pursuit of excellence. The team and I are sincerely grateful for your support and look forward to welcoming you back very soon. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    Excellent Stay

    shivani s.family

    I was welcomed with warm smiles and unmatched hospitality. The staff is incredibly courteous, attentive, and always willing to go the extra mile to make guests feel comfortable. Whether it was the front desk, housekeeping, or the restaurant team, every interaction was genuinely pleasant and professional.

    Travel Month: Jul 2025

    Room: Heritage Room, Colonial Architecture

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    Maidens Hotel has replied on Fri Jul 25 14:54:15 IST 2025

    Dear Guest, Thank you so much for your kind words of praise. It is especially gratifying to know that the warmth, care, and personal attention extended by our team left lasting memories of your stay. We’re delighted that you enjoyed our facilities and that our courteous and attentive team went the extra mile to ensure your comfort and well-being. Our team is truly what makes Maidens Hotel special, and I feel privileged to work alongside such dedicated professionals who consistently strive to delight our guests. I’ve shared your generous feedback with the entire team they are thrilled to know their efforts were recognised and appreciated. We look forward to welcoming you back soon for another memorable experience. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    Excellent Stay

    deepanshi s.family

    My experience at Maidens was extremely good. They offer such good hospitality and the whole staff is always there to help you.

    Travel Month: Jul 2025

    Room: Heritage Room, Colonial Architecture

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    Maidens Hotel has replied on Thu Jul 24 17:54:30 IST 2025

    Dear Guest, Thank you so much for taking the time to share your recent stay experience with us. We truly appreciate your kind words about our hotel, hospitality, and the services provided by the entire team. It was my pleasure to share your compliments with everyone and they are delighted to know that their efforts have been recognised and appreciated. The team and I are sincerely grateful for your support and look forward to welcoming you back soon. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    Excellent Stay

    kapil c.

    Beautiful placw gud staff overall must go

    Travel Month: Jun 2025

    Room: Heritage Room, Colonial Architecture

    Maidens Hotel has replied on Mon Jul 07 15:17:05 IST 2025

    Dear Guest, I am replying on behalf of Ms. Prachi Sati (General Manager), who is currently travelling. Thank you so much for your delightful review. I am delighted to learn that you thoroughly enjoyed your stay at the hotel. It would be my pleasure to extend your compliments to the entire team. Positive feedback serves as a significant source of motivation for our exemplary team. We look forward to welcoming you back for another wonderful experience. Yours sincerely, Mukesh Sharma Food and Beverage Service Manager Maidens Hotel

    4.0

    Good Stay

    viren g.family

    Amazing food, very good hospitality.

    Travel Month: Jul 2025

    Room: Heritage Room, Colonial Architecture

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    Maidens Hotel has replied on Sat Jul 05 18:52:54 IST 2025

    Dear Guest, I am replying on behalf of Ms. Prachi Sati (General Manager), who is currently travelling. Thank you so much for reviewing us. We are thrilled to know that you enjoyed your stay with us and appreciated all aspects of our property. The combination of our helpful and attentive team, delicious food, and the unique ambience of our hotel truly does enhance any stay, and we are delighted that it contributed to making your visit memorable and special. The team and I are truly grateful for your support and look forward to welcoming you back soon. Yours sincerely, Mukesh Sharma Food and Beverage Service Manager Maidens Hotel

    5.0

    Our 2nd time in Maidens

    simran s.couple

    So this was a second time for us in maidens and honestly the experience is fabulous. The hospitality is great. Food is very good. Ambience is 10/10 and most importantly they knew that on the same day we were staying last year so they asked us what was the occasion and honestly the occasion was very special to us (my husband and i met in Delhi seven years back on the same day ) and honestly they made it more special with a very special decoration in the room and with the sweetest gesture by serving us a special cake, so maidens made our day more special ( keeping a specific records of guest stay is so thoughtful) and honestly this property is one of the most beautiful properties with the best room in Delhi. We love Maidens ❤️

    Travel Month: Jun 2025

    Room: Deluxe Suite with Living Room

    Maidens Hotel has replied on Wed Jul 16 18:14:54 IST 2025

    Dear Guest, Thank you so much for taking the time to share such a heartwarming review of your stay at Maidens Hotel. We are truly delighted to know that your second visit was as memorable as the first and even more special this time. It’s wonderful to hear that our team’s attention to detail and thoughtful gesture added to the joy of such a meaningful occasion for you and your husband. Such warm words of appreciation from our guests are certainly the biggest reward for us in our constant pursuit of excellence and in creating distinctive experiences for our guests. Your recognition and praise humble us. Our team is truly our hotel’s crowning jewel, and thank you for recognising their efforts. I have shared your comments with the entire team and they are delighted to know they were able to create a memorable stay for you. We immensely value your patronage, and the team and I look forward to welcoming you back to Maidens Hotel and Delhi. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    Excellent Stay

    karan r.

    Good stay perfect hospitality food was delicious and staff was corteous

    Travel Month: Jun 2025

    Room: Heritage Room, Colonial Architecture

    Maidens Hotel has replied on Thu Jun 26 18:42:29 IST 2025

    Dear Guest, Thank you so much for your generous feedback. I am delighted to know that you had a truly memorable stay and that you felt welcomed and looked after. It is wonderful to know that the team was able to live up to your expectations and create happy memories. Your valued comments for our team are very encouraging and a great motivation for all of us to strive to create exceptional experiences for our guests. Personalized service combined with heartfelt hospitality makes a memorable stay, and it's a pleasure to know that you enjoyed our hospitality. Your kind recommendation means the world to us, and we look forward to welcoming you back. Best regards, Deepika Kukreja Front Office Manager EIH Limited- Maidens Hotel

    1.0

    Disappointing!!!!!

    business

    Extremely disappointing experience due to the unprofessional and rude behaviour of the manager, Deepika. The room had a strong sewage smell, a non-functional AC, and overall poor condition. Despite multiple requests, she refused a simple room change with no flexibility or concern. Her attitude was dismissive, cold, and unhelpful throughout. I had to cut my stay short and move to another hotel. Hospitality is about how guests are treated and this property failed miserably on that front. Would not recommend.

    Travel Month: Apr 2025

    Room: Heritage Room, Colonial Architecture

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    Maidens Hotel has replied on Sat Jun 21 17:52:01 IST 2025

    Dear Guest, Thank you for taking the time to share your feedback. At the very outset, please accept my sincere apologies for the inconvenience you experienced during your recent stay with us. In a world full of choices, we are truly humbled that you chose to stay with us while visiting Delhi. I’m genuinely sorry to learn how your concerns were handled. This is not the level of service we strive to offer, and I deeply regret that we fell short of your expectations in such a fundamental aspect of hospitality. Please be assured that this matter is being personally addressed by me and to prevent any such occurrences in the future. We firmly believe that it is attention to these very details, that differentiates a good hotel from a great hotel. It is quite apparent that we have delivered short of your expectations and the standard of our service. While I cannot undo your experience, I hope you will view this as an isolated incident and not let it define your impression of our hotel. The entire team and I are sincerely grateful for your support, and we hope to welcome you back for a much-improved experience. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    Excellent Stay

    makeoversbyimran.

    It was very comfortable, stay Im happy 😊 always very yummy food amazing experience

    Travel Month: Jun 2025

    Room: Heritage Room, Colonial Architecture

    Maidens Hotel has replied on Tue Jun 17 18:16:50 IST 2025

    Dear Guest, Thank you for taking the time to leave your feedback and for giving us a rating of 5 out of 5. We’re delighted to hear that you had a positive experience during your stay. Your kind words are truly motivating and encourage us to continue delivering excellent service. The team and I are sincerely grateful for your support and look forward to welcoming you back soon. Sincere Regards, Prachi Sati General Manager Maidens Hotel

    5.0

    very smooth and excellent experience of the stay, would recommend

    isha g.family

    Very comfortable stay would recommend to everyone. Very corporative staff and good food. Will definable visit again

    Travel Month: May 2025

    Room: Deluxe Suite with Living Room

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    Maidens Hotel has replied on Thu Jun 05 16:24:45 IST 2025

    Dear Guest, Thank you so much for your delightful review. We are so delighted to learn that you had an overall great experience. It’s wonderful to hear that you found the team friendly and enjoyed the breakfast offerings. At Maidens, our dedication lies in consistently delivering a blend of warm, efficient, and unobtrusive services to our guests. Their recognition and gratitude stand as our ultimate source of satisfaction. Your kind recommendation means the world to us, and we look forward to welcoming you back. Sincere Regards, Prachi Sati General Manager Maidens Hotel

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