But property was upsetting, worst the we could imagine. It was a kind of strong smell due to moisture in wood which was given hell lot if headache. Surrounding area was not maintained clean, where waste water containers were thrown randomly and could see the stagnant rain water in that which caused large no of mosquitoes. No sign of fumigation and health control?
they changed the room and gave us the same kind with audacity of spraying room freshness, saying this is better room like we are some kind of fools! as our stay was included breakfast and lunch or dinner for 2 days, we didn't not avail any of the meals, still we made to pay rs 270- for ordering simple dal khichadi, Worst staffing ever! so all together we stayed only for 4 hour in that property even though we had the booking for 2 days. And pay for 2 nights and 4 meals and no refunds, no discounts and plus we paid for the on stupid khicdi which was so bad and bland in taste. I'm never coming back or even never recommending this hotel to any of the frnd or family.
Oxygen Resorts Mahabaleshwar has replied on Fri Jul 26 09:37:19 IST 2024
Dear Guest,
We are truly sorry to hear about your disappointing experience during your stay at our property. Your feedback is valuable to us, and we will address the issues you've mentioned regarding the room condition, cleanliness, and staff behavior with our team to prevent such occurrences in the future. Thank you for sharing your concerns with us.
Thanks & Regards