The Fern Samali Resort

The Fern Samali Resort has replied on Mon Sep 22 18:47:13 IST 2025

Dear Mr Rathod, Greetings from The Fern Samali Resort, Dapoli !!! We appreciate your feedback on your stay with us. We're glad to hear that you enjoyed our prime location and had a nice experience. It's true that some of our rooms are compact, designed to maximize convenience and functionality. We do offer different room types and sizes to suit various needs. On your next visit, we would be more than happy to help you select a room that might better suit your space requirements. Your satisfaction is our top priority. Looking forward to welcoming you back in the near future. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Tue Sep 23 08:10:52 IST 2025

Dear Mr Kalaskar, Greetings from The Fern Samali Resort, Dapoli !!! Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Tue Sep 23 08:09:40 IST 2025

Dear Mr Sawant, Greetings from The Fern Samali Resort, Dapoli !!! We're thrilled to hear you enjoyed the serenity of our property and found our staff to be accommodating. Your feedback about your time constraints and the need for more time to fully enjoy all our amenities is quite understood. This is common feedback that we receive from guests who love engaging with all facilities we offer. We're also taking your constructive feedback regarding the Spa on board for us to improve. We always strive to provide a relaxing and rejuvenating experience for our spa-goers, and we hope to impress you with improvements on your next visit. We look forward to welcoming you back for a longer stay to take full advantage of all our amenities. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Tue Sep 23 08:10:19 IST 2025

Dear Mr Patel, Greetings from The Fern Samali Resort, Dapoli !!! We're overjoyed to hear about your wonderful experience at our establishment! It is delightful to find that our staff was able to address your needs and guide you effectively. Ensuring your comfort and satisfaction is our utmost priority, and knowing that we achieved that, fills us with great pride. We always strive to provide an amazing experience and we're glad we succeeded in your case. Please return soon for another super comfortable stay. We look forward to serving you again. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Fri Sep 12 23:33:35 IST 2025

Dear Mr Jahagirdar, Greetings from the Fern Samali Resort, Dapoli !!! It's heartening to know that you enjoyed your stay at our property. We've put a lot of thought into creating a comfortable and engaging environment, so feedback like yours reinforces that we're moving in the right direction. Thrilled to hear you appreciated the food and views, as they are indeed some of the aspects we are very proud of. We sure look forward to welcoming you back soon. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Tue Sep 23 08:10:36 IST 2025

Dear Mr Kondkar, Greetings from The Fern Samali Resort, Dapoli !!! We're glad you had a good experience with us. We acknowledge your discomfort in terms of lighting in the room that was given initially. We're glad to hear that you chose to upgrade to a suite and hope you found it to be accommodating and comfortable. It's always lovely to hear such positive feedback about our supportive staff. We're always committed to providing the very best service and support for our valued guests. Your feedback is important for us to constantly improve and to make sure we provide the best possible service. Feel free to share more about your stay, especially the areas you believe we could improve. It would be our pleasure to welcome you back to enjoy another positive experience with us. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Sat Sep 06 15:36:27 IST 2025

Dear Mr Patel, Greetings from the Fern samali Resort, Dapoli !!! We're overjoyed to know that you had an exceptional experience dining with us, appreciated our food, and that our diligent staff members could contribute positively to your stay. It's wonderful to hear that our team, specially the receptionist, was able to upgrade your stay, making your day unique and memorable. We aim to make our guests feel special through our distinctive services and it thrills us to see this reflected in your feedback. We hope to host you again soon and continue to surpass your expectations. Please do not hesitate to reach out for any future bookings or inquiries, we're always glad to assist and serve you. We're absolutely excited to share your wonderful feedback with our team as they'll be thrilled to hear of their impactful service! Thank you for sharing your amazing experience. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Sat Sep 06 15:36:40 IST 2025

Dear Mr Kunder, Greetings from The Fern Samali Resort, Dapoli !!! We're glad to know that you enjoyed your stay and found the rooms to be spacious with amazing views. Our aim is to provide a relaxing environment, so it's rewarding to hear that we've accomplished that for you. We take all reviews into account and your feedback about the food quality has been noted. It's through inputs like yours that we can strive for improvement. We're continuously working on enhancing our menu and introducing better and diverse meal options that cater to the varying palate of our guests. We hope to deliver a better culinary experience during your next stay with us. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Sat Sep 06 15:36:56 IST 2025

Dear Mr Corera, Greetings from The Fern Samali Resort, Dapoli !!! We are overjoyed to read your positive feedback about our property. It delights us immensely that you enjoyed the stunning views and our diverse wildlife. We agree, our property is indeed a paradise for those wanting a break from bustling city life. We treasure hearing about your experiences and hope you made beautiful memories. You're welcome anytime for another tranquil getaway. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort

Dear Amit Singh, We sincerely regret to hear that our services couldn't match your expectations during your stay with us. It's concerning to note your dissatisfaction with the quality of food and beverages. We maintain high standards in our kitchen and your feedback will surely help us to improve and monitor these standards even more critically. It's pleasing to know that you found our staff supportive and we will surely take your feedback about the gym and poolside café into account. Furthermore, about your wife's birthday surprise, we usually appreciate when such requests are placed directly with us rather than via a third-party platform for better and timely coordination. Regardless, it's noted for future and we hope you will give us another opportunity for enhanced service and memorable experiences. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Thu Aug 14 19:24:21 IST 2025

Dear Ms Shetty, Greetings from The Fern Samali Resort, Dapoli !!! We appreciate your meticulous feedback on your recent stay with us. We are glad to hear that you enjoyed the location and the food at our property. It is disappointing though to learn about the inconveniences caused to you due to the door latch and bathroom cleanliness. We take all comments regarding the maintenance of our property very seriously, as we strive to always deliver a superior experience for our guests. Your highlighting of these matters assists us to tackle the areas where we can improve our facilities and services. Our team is currently working to address the room door latch issue and we are re-evaluating our housekeeping routines to ensure every corner of the room is well cleaned. Regarding the property itself, while it is an older building, we continuously make efforts to maintain and improve it where possible. We're determined that your next visit will showcase this initiative, delivers a seamless experience, and meets your expectations. We hope for another opportunity to serve you better in the future. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Thu Jul 24 16:10:18 IST 2025

Dear Ms SALUNKE, Greetings from The Fern Samali Resort, Dapoli !!! We're thrilled to hear that you enjoyed your stay in our Aster room and found our property to be well maintained, especially during the rainy season. It's great that you were able to savor the authentic Kokani food that we offer; we'll pass along your compliments to our culinary team. And it's lovely to know you had the opportunity to indulge in our spa facilities too. Your feedback is very much appreciated and we hope you'll consider staying with us again in the future. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Thu Jul 24 16:10:36 IST 2025

Dear Mr Ghosh, Greetings from The Fern Samali Resort, Dapoli !!! We sincerely appreciate your feedback! Your input is what helps us maintain and improve the quality of our services. It seems from your review that there may be some areas where you experienced dissatisfaction, and we are eager to address these matters. We would greatly appreciate if you could provide more specific details about the issues you faced, as this will help us better understand your experience and implement appropriate actions for improvement. Your detailed insight is paramount in enriching our quality and accountability. We very much value your time in sharing your thoughts and are devoted to ensuring your future experiences with our service exceed your expectations. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Mon Jul 07 22:22:50 IST 2025

Dear Mr Raj, Greetings from the Fern Samali Resort, Dapoli !!! We're overjoyed to hear that you enjoyed our location and found it to be a perfect getaway! The serenity offered by our location and the surrounding forest allows our visitors a unique and tranquil experience, and we're proud that you could share in this. Likewise we're thrilled that our culinary offerings were satisfying and our services met your standards. Regarding our property's distance from local attractions, we understand your point. It's very much a choice of serene solitude over city bustle. Your acknowledgment of our secluded location as a positive feature is greatly appreciated. We'd love to welcome you back to our little slice of forest paradise if you're in need of another serene escape. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Wed Jun 25 15:33:08 IST 2025

Dear Mr Swapnil, Greetings from The ern Samali Resort, Dapoli !!! We appreciate your constructive feedback regarding your recent stay at our property. It is encouraging to learn that you found our location fantastic and acknowledged the well-maintained state of our property. Also, we're delighted you enjoyed the valley view from our Tulip room. Your comments about our food being average are taken sincerely. We continuously strive to serve a diverse variety of flavorful dishes to our guests and we are sorry to hear that we did not meet your expectations on this occasion. We've noted your feedback and we will definitely look into improving this area. Looking forward to welcoming you back for another opportunity to exceed your expectations and make your next stay an even more enjoyable one. Your continued patronage is looked forward to. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Mon Jul 07 22:23:32 IST 2025

Dear Sir Greetings from The Fern Samali Resort, Dapoli !!! We value your feedback and it's regrettable to hear about the aspects of your stay that were not up to standard. While we are delighted to know that you found our property appealing, we are attentive to your deep concerns about our management and room service. Quality service is something we always strive for, and in this case, it appears we fell short. Also, we take food quality very seriously, and your thoughts about the dinner are alarming. Please be assured that your comments have been taken into strong consideration. We'll investigate these issues promptly and take every necessary step to improve our services. The meals served to our guests are intended to be of the highest quality and your feedback will aid in rectifying any inefficiencies. We appreciate you letting us know about the positive aspects of your stay as well, such as the breakfast. Your feedback is very much invaluable to us, as we aspire to achieve an optimal experience for all our guests. We hope to have another opportunity to serve you better in the future. Regards Dinesh Kumar Yadav General Manager

The Fern Samali Resort has replied on Tue May 27 15:35:12 IST 2025

Dear Ms Saxena, Greetings from the Fern samali Resort, Dapoli !!! We're ecstatic to hear of your positive experience at our establishment! It delights us to know that our location worked well for you and that you enjoyed dining with us. Our team does their best to make sure all our guests feel comfortable and well-served, so it's great to hear that the service met your expectations. Thank you for pointing out the peace and relaxation you found here, that is an ambiance we try to cultivate for all our guests. Your kind words have been shared with our entire team, especially our cafeteria staff. We strive to make every experience memorable and your words of affirmation validate our efforts. We're pleased to hear you liked everything and look forward to hosting you again! Regards Dinesh Kumar Yadav General Manager