E-Square The Fern, Pune

E-Square The Fern, Pune has replied on Tue Sep 16 19:03:58 IST 2025

Dear Mr. Gupta, We're so pleased to learn that you were satisfied with the size and maintenance of our rooms, the quality of our food, and our overall service. It's wonderful to know your experience was positive. Your feedback is greatly appreciated, as it will help us to improve further. Please do visit us again. We would be delighted to offer you another memorable experience. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Tue Sep 16 19:04:08 IST 2025

Dear Mr. Sanjay Prasad, We highly value your feedback as it helps us understand how we can better serve our guests. We are indeed proud of our professional staff and we take note of your comment regarding the warmth of their service. Additionally, we agree that our hotel's ambiance, which includes 'the wow effect', plays a large part in the total guest experience and your point is well-taken. Concerning our breakfast offerings, we're sorry to note that they didn't match your expectations. We strive to provide a wide variety of options to please all of our guests. Your critique will prove invaluable in improving our food service. Our team will be looking into areas where we can inject more warmth and personality to make the overall guest experience more pleasing. We hope that you will consider giving us another opportunity to provide a much more enjoyable stay. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Sat Sep 13 23:57:22 IST 2025

Dear Mr. Killekar, We are over the moon to hear about your excellent experience at our property! Your positive feedback regarding our clean and well-maintained property, spacious rooms, quality of food, and polite staff certainly boosts our spirits. Knowing our strategic location was convenient for you and that our facilities enhanced your experience is indeed gratifying. It warms us to know that your stay was pleasant and memorable. Your satisfaction is our topmost priority and we're glad to hit the mark! We hope you will visit us again soon for another spectacular stay. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Mon Aug 25 17:34:02 IST 2025

Dear Mr. SESODIA, We appreciate you taking the time to share your experience and we're thrilled to hear that you were pleased with our prime location and overall stay experience. It's enlightening to know your thoughts about our amenities and food quality. We're always seeking to enhance guest experiences and your feedback plays a crucial role in this process. We will certainly take these points into consideration as we constantly strive to maintain and improve our standards. Please look forward to some exciting changes on your next visit. Once again, thanks for your insightful feedback. We wish to see you soon for a more satisfying experience. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Sat Sep 13 23:57:42 IST 2025

Dear Mr. KHUNTETA, We are elated to read your wonderful feedback about our property. The carefully chosen location and maintained greenery indeed contribute to an impeccable guest experience. Your appreciation for our food and its variety certainly boosts our dedicated culinary team who strive to delight our guests every day. Our cooperative staff will be thrilled to know that their assistance enhanced your stay. Your satisfaction is our greatest reward and motivation. We can't wait to serve you again, enriching your experience even further to offer another memorable stay. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Tue Aug 05 23:59:19 IST 2025

Dear Mr. Kohli, We appreciate your feedback, and it's great to hear that our staff was able to assist you effectively during your stay at our facility. We take pride in our staff's dedication and professionalism and we are always looking for ways to provide the best service possible to our valued guests like you. We understand that sometimes issues can arise, our team members are trained and prepared to solve them swiftly to ensure a comfortable stay for our guests. We believe in treating every guest like family and making sure their comforts are met with the highest standard. It's good to see that the efforts we put into creating a seamless hospitality experience have been appreciated by you. Your feedback motivates us to continue to offer the outstanding service we strive for. Looking forward to your next stay with us! Regards, Rajib Das General Manager

E-Square The Fern, Pune

Dear Mr. Chitte, It's wonderful to read about your positive experience with us. We're delighted to know that you had a comfortable stay and enjoyed the cleanliness of our rooms. Our team is always eager to assist and ensure a pleasurable experience, so we're glad that you found our staff to be cooperative. Moreover, it pleases us that our location worked out perfectly for you. We truly appreciate your kind words and the recognition of the spread for breakfast. Your feedback is valued and it will encourage our team to continue providing top-notch services. Your satisfaction has always been our priority. We are thrilled to learn that we were able to live up to that. It's great that you found our hotel worth your stay. We would be glad to welcome you again for another wonderful experience. Regards, Rajib Das General Manager

E-Square The Fern, Pune

Dear Mr. Chitte, We are truly delighted to hear about your satisfactory stay with us. The comfort and overall well-being of our guests is our top priority, so it is pleasing to know you enjoyed our clean and cozy rooms. Similarly, we work hard to maintain high standards of hygiene and it is very rewarding to see this being acknowledged. Also, we are very glad to learn that our hospitality met your expectations. Our staff is well-trained to make our guests feel at home and well-taken care of. Your kind words about our breakfast spread are very encouraging. We certainly aim to provide our guests with a broad variety of choices to get their day off to a wonderful, tasty start. Your feedback is greatly valued as it motivates us to continuously provide the best stay possible. We hope you choose to stay with us in the future so we can treat you to another exceptional experience. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Tue Aug 05 23:59:56 IST 2025

Dear Mr. Chavan, It's fantastic to read your positive review of our hotel. We're thrilled you loved the location right in the heart of the city. Knowing that our team’s politeness and helpfulness stood out to you makes us incredibly proud. As for the food, our culinary team will be excited to hear that their efforts made your dining experience memorable. We consistently strive to provide high-quality service, food, and accommodations. We look forward to welcoming you back on your next visit! Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Wed Aug 06 00:00:08 IST 2025

Dear Mr. Killekar, We're genuinely enthralled to read your review. It's heartening to hear that our accommodations hit the mark with your, and your commendations on our cleanliness and maintenance have been passed on to our dedicated housekeeping staff. Your words about our polite and attentive staff have been greatly appreciated by our team, and we're delighted they were successful in providing you with an exceptional experience during your stay with us. We are equally thrilled you enjoyed our food and the overall ambiance of our property. Your high recommendations inspire us to further improve our services and guest experiences. As we always strive to provide peaceful and pleasant stays, we're more than happy to hear that we succeeded in your case. Looking forward to hosting you once again in the near future! Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Tue Aug 05 23:59:08 IST 2025

Dear Mr. Tiwari, We're incredibly heartened to read your positive review and especially happy to hear that Sachin and Namdeo made significant contributions to your stay at E-Square Fern! Their dedication to perfect room service and an outstanding dining experience are truly representative of the spirit of hospitality we uphold here at our hotel. They will be thrilled to learn of your high praise. It's fantastic to know that our staff provided you with both efficient service and insightful recommendations, ensuring that your stay was not only comfortable but also full of delightful culinary experiences. We are gratified that we could offer you a memorable stay and look forward to welcoming you back for many more such experiences! Regards, Rajib Das General Manager

E-Square The Fern, Pune

Dear Mr. Gopal, We are overjoyed to hear about your positive experience at our hotel. It's heartening to know that you appreciated our clean, tidy rooms, our delicious meals and our friendly customer service. It's a delight to hear that our diverse breakfast spread and other dishes delighted your palate. Moreover, your feedback regarding our efficient housekeeping team is sincerely appreciated. They will be thrilled to know they could ensure your comfort and convenience. We aim to deliver an experience worth cherishing for our guests and it is wonderful to know we were able to accomplish that for you. We would love to plays hosts to you again in the future. Do remember to ask about any ongoing offers before your next visit! Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Mon Jul 07 22:13:18 IST 2025

Dear Mr. Tak, We're thrilled to hear that you thoroughly enjoyed your stay at Fern. Your kind words about our ambiance, location, and food quality really warm our hearts. Our team strives to deliver an overall positive experience for our guests, and it's wonderful to hear that we hit the mark during your visit. Gratitude like yours is what motivates us to continually improve and enhance our hospitality services. We're glad to know that your stay at Fern was a memorable one. We very much look forward to welcoming you back soon. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Mon Jul 07 22:13:25 IST 2025

Dear Mr. VYAS, We are thrilled to know that you enjoyed your stay with us. It is indeed heartening to receive positive feedback about our strategic location, courteous employees, and excellent food quality. These are all integral parts of our property and we are glad they met your expectations. It is always our goal to provide guests with a fulfilling and memorable experience. Such commendation from our guests boosts the morale of our team and encourages us to strive for excellence each day. We hope to have the opportunity to host you again for another pleasant stay. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Thu Jul 10 18:30:58 IST 2025

Dear Ms. Sharma, We're truly pleased to see that your experience at our hotel was up to the mark. It's delightful to know that you appreciated our clean rooms and prompt service. We take pride in our committed staff and we're glad their cooperation added to your experience. Also, we're glad you enjoyed the central location of the hotel. We aim to provide our guests with easy accessibility to various city attractions. Your feedback motivates us to continue providing excellent service. We hope to welcome you back in the future for another wonderful experience. Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Thu Jul 10 18:31:09 IST 2025

Dear Ms. Kulkarni, We are absolutely thrilled to learn that you consistently enjoy your stays at our Fern Hotels across locations. Comfort of our guests is certainly a priority for us and it's wonderful to see this reflected in your experience. You drawing attention to our cleanliness and hygiene is something we appreciate a lot because we indeed place a lot of emphasis on these aspects. We believe a pristine environment enhances the stay experience significantly. Equally gratifying are your observations on our eco-friendly facilities. We are keen proponents of sustainable hospitality and our efforts in this direction are ongoing. It's extremely gratifying to know that guests such as yourself value these initiatives. We sincerely look forward to continuing the tradition of providing you a pleasant and comfortable stay in all our Fern Hotels. Do visit us soon, and feel free to suggest any improvements you'd like to see. After all, there's always room for fine-tuning in hospitality! Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Thu Jul 10 18:31:18 IST 2025

Dear Mr. Rao, We truly appreciate your positive feedback! It's fantastic to hear that you enjoyed your stay with us and found our facilities neat and clean. Your comments on our professional and supportive staff are especially gratifying since we do strive to provide the best service to our guests. It's also great to know that you had a positive dining experience in our attached restaurant. We aim to offer a variety of options with the high-quality meals that our guests expect. We look forward to welcoming you back for future stays. Regards, Rajib Das General Manager

E-Square The Fern, Pune

Dear Mr. Shetty, We're truly sorry to hear about your disappointing experience. The service that you described is not the standard we aspire to provide, not reflective of our usual hospitality. We are distressed to know our team didn't meet your expectation. It is important to us that all our team members deliver top-notch service to our clients and you've highlighted a critical area that needs our attention. Regarding your dining experience, we strive to provide a wide variety of wholesome food choices and it seems that we missed the mark. We'll take your feedback on board and work towards making improvements. Concerning the driver accommodation, we will evaluate and refresh our policies as needed to ensure full satisfaction of our guests and support staff associated with them. We truly value your feedback and will share this with our team to enhance training efforts, improve our food and overall service. We do hope for an opportunity to regain your trust in the near future. Please feel free to share further feedback or details from your stay Regards, Rajib Das General Manager

E-Square The Fern, Pune has replied on Tue Jun 10 10:16:40 IST 2025

Dear Mr. Ghosh, We highly appreciate your kind and thoughtful review. It's wonderful to hear that our comfortable rooms, good food, and courteous staff met your expectations. In regards to our rates, we push hard to provide value for money to all our guests, so it makes us very happy to hear we hit the mark for you. Regarding the construction, your feedback is valuable to us. We understand this could impact your transportation and hopefully it didn't cause too much inconvenience. We are in constant dialogue with the local authorities to seek solutions to minimize the inconvenience caused to our guests. Despite the construction issue, we're pleased to know that you'd recommend us. Your endorsement means a lot to us and reaffirms the efforts we put in every day. We are always looking for ways to make our guests have the best stay possible. Once again, we appreciate your review and we look forward to hosting you again in the future! Regards, Rajib Das General Manager