Valley View Beacon Resort Mahabaleshwar

Valley View Beacon Resort Mahabaleshwar has replied on Wed Sep 10 18:16:14 IST 2025

Dear Sai Prasad Agre, It's heartening to read your positive feedback about our services which seems to have made a wonderful impression on you and your family. It's enchanting that you particularly loved our front desk services, food, rooms, and the juggler show at the kids' zone. We strive to offer our guests a unique experience and your pleasing comments affirm that we are on the right track. We are absolutely delighted that you enjoyed your overall stay with us. We aim to ensure that every guest leaves with fond memories such as yours. Your praise will greatly motivate our staff to continue aiming for excellence. We look forward to serving you again soon for an even more memorable experience. Kindest Regards, Sayel Mandal

Valley View Beacon Resort Mahabaleshwar has replied on Wed Aug 27 00:34:28 IST 2025

Dear Deepak Thawarani, We're extremely delighted to know that you had an enjoyable stay and appreciated our staff's friendly and accommodating service. Glad to hear that the upgrade added value to your overall experience. Your positive comments about our housekeeping staff only motivates us to continue providing exceptional service to our valued guests like you. We will indeed pass on your kind words to them. We hope your stay was not only enjoyable, but also created wonderful memories. We look forward to your return. Kindest Regards, Sayel Mandal

Valley View Beacon Resort Mahabaleshwar has replied on Wed Jul 23 16:45:25 IST 2025

Dear Sachin Nihalani, We appreciate your detailed review and the compliments towards our helpful staff, kid's playroom, and food quality. It's great to hear that you found our parking facilities convenient despite the narrow approach road. On the other hand, we respect your concerns about the age of our property. We continuously strive to maintain our grounds to ensure they are inviting and comfortable for our guests. As for the closure of the lawn during monsoon, it is part of our commitment towards guest safety. Regarding the exterior environment, unfortunately, we have limited control. However, our priority is to ensure inside the property premises it's always a pleasant and comfortable stay for our guests. Your feedback is vital to us and helps us improve our services. We truly hope to welcome you back under more pleasant circumstances! Kindest Regards, Sayel Mandal

Valley View Beacon Resort Mahabaleshwar has replied on Wed Jul 23 16:45:54 IST 2025

Dear Ashish Arvind Patwardhan, We appreciate you taking the time to share your experience. We're delighted to hear that our food, ambience, and rooms met your expectations and that you enjoyed the buffet dinner and breakfast. We continually strive to provide an exceptional dining experience and comfortable accommodations to our guests. Your feedback about the narrow approach road is noted, and we are continuously working on improving every aspect of our guest's experience. Your unbiased rating encourages us to keep aiming higher. We look forward to welcoming you back soon! Kindest Regards, Sayel Mandal

Valley View Beacon Resort Mahabaleshwar has replied on Wed Jul 23 16:46:05 IST 2025

Dear Kashif, We're glad to hear that you had a nice experience with us. We understand your disappointment about the lawn area being closed due to rain. Our outdoor spaces are indeed a favorite amongst our guests and we're sorry that the weather impeded your chance to experience it. We do have to prioritize safety and maintenance during inclement weather, so we appreciate your understanding. Great to know that apart from this, the rest of your experience was enjoyable. The next time you visit, we hope the weather will be in your favor and you'll get to fully appreciate our outdoor amenities. We always strive to offer our guests the best experience possible. Looking forward to serving you again in the near future. Kindest Regards, Sayel Mandal

Valley View Beacon Resort Mahabaleshwar has replied on Wed Jul 23 16:45:35 IST 2025

Dear , We are thrilled to hear you enjoyed your experience at the Valley view beacon, including the dedicated play area and game room! We always strive to ensure our youngest guests are occupied, entertained and safe so parents can relax a bit more. Additionally, we take pride in our food quality, taste, and are glad to know we met your expectations. The weather indeed acts as a great add-on enhancing the overall ambience. We certainly are an ideal destination for a weekend trip with kids and truly appreciate you acknowledging that. We hope to see you back at Valley view beacon soon. Have a great day ahead! Kindest Regards, Sayel Mandal

Valley View Beacon Resort Mahabaleshwar has replied on Mon Jul 14 13:34:32 IST 2025

Dear Shubham Murotiya, We appreciate your feedback on your recent stay with us. It is through such inputs that we focus on improving our services. We have noted your concerns about room cleanliness at check-in, especially for late arrivals. Your comfort in our topmost priority, hence it is crucial to us that you experience our highest standards. We have already passed your feedback to our housekeeping team, informing them about the situation. Measures will be taken to ensure a more stringent cleaning schedule for rooms, keeping in mind both early and late arrivals. We are also setting up refresh training sessions for our staff to instill the importance of meticulous cleanliness, so such situations do not arise in the future. In future, we assure you of a clean, well-maintained room that will ensure your stay is comfortable from the moment you step in. We hope to see you in the future so you can experience these improvements. We are confident your next stay with us will meet, or even surpass, your expectations. Kindest Regards, Sayel Mandal

Valley View Beacon Resort Mahabaleshwar has replied on Wed Jul 09 11:21:46 IST 2025

Dear Jugal Jain, We're delighted to hear that you thoroughly enjoyed your time with us. It's terrific to know that you found our location convenient and our rooms to your satisfaction, with a particular appreciation for their cleanliness and spaciousness. Your compliments regarding the variety of Jain options in our food menu validate the hard work our culinary team puts into providing diverse meal options to accommodate our guests' dietary preferences. It's our goal to offer a range of delightful experiences to all our guests and we're pleased to know we've achieved that in your case. We're sure your constructive feedback will help potential guests in their decision-making process. Look forward to welcoming you back in the near future. Rest assured, we will strive to replicate and even improve upon this delightful experience on your next visit. Kindest Regards, Sayel Mandal