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Review Of Mountain Retreat - A Hill Country Resort

Grand Duff Road, Ooty | 5.5 km from city centre

    User Rating & Reviews

    • everyone
    • group
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    4.0
    Very Good

    565 Ratings, 363 Reviews

    excellent
    43%
    very good
    34%
    average
    14%
    poor
    5%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 5
    • 3
    • 4
    • 4
    • 2
    • 4
    • 3

    Rating Categories

    • Hospitality4.2
    • Facilities3.9
    • Food4.0
    • Room4.1
    • Cleanliness4.4
    • Value For Money3.8
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    Review Summary

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    This property boasts an amazing location with breathtaking valley views, making it perfect for a peaceful getaway. Guests appreciate the cozy cottages, helpful staff, and well-maintained surroundings. While food options are limited and can be pricey, many find it freshly prepared. The property’s serene atmosphere and stunning views stand out as key highlights for visitors.

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    Positive first
    3.0

    Average Stay

    kumarjit p.couple

    room was clean. however, this visit I was really disappointed with things. night for 3 hours there was no power backup, most of the food Menu was not available and there was no hand towels provided

    Travel Month: Oct 2025

    Room: Deluxe Suite

    5.0

    Excellent Stay

    shivaraj p.family with 1 kid

    Overall experience is excellent with respect to food is little costly, they will not give any gravy for zeera rise we have to order paying extra amount

    Travel Month: Sep 2025

    Room: Deluxe Suite

    2.0

    stay at the resor

    family

    the property was on a good location and the staff was friendly, But my driver was treated badly, he was not given fresh water to drink which is unacceptable.

    Travel Month: Aug 2025

    Room: Premium Suite

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    5.0

    Scenic and Serene

    atru g.couple

    It is a lovely place to stay for a relaxing holiday. Amazing view of the valley is what it makes stand out

    Travel Month: Jul 2025

    Room: Premium Suite

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    5.0

    Excellent Stay

    joyoti m.family with 1 kid

    The Amazing view and the Location is the USP of this property.... Lovely view ! The cottages are cozy.The hospitality is great

    Travel Month: May 2025

    Room: Premium Cottage

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    3.0

    Average Stay

    nishat s.

    Food was below average, poor hygiene, and less staff when compared to property size and customers.

    Travel Month: May 2025

    Room: Deluxe Suite

    4.0

    good experience

    nidhi s.family with 1 kid

    I am having an amazing experience, eyerthing is best. property is in hills view is pretty cool. food is ok but kids area needs more games

    Travel Month: May 2025

    Room: Deluxe Suite

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    5.0

    Excellent Stay

    soujanya p.family with 1 kid

    Property is well maintained and the view was awesome. Staff were courteous and friendly. Food menu was limited but prepared fresh as per request. Breakfast spread was good too. Rooms were bit gloomy but all amenities are provided as mentioned. Location is also very good and less crowded. Overall, had a memorable stay at the resort.

    Travel Month: Apr 2025 (5-Night Stay)

    Room: Deluxe Suite

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    4.0

    Very good

    prashanth a.family with 1 kid

    Nice resort located uphill with a very good view. Courteous staff, well maintained rooms and nice food.

    Travel Month: Apr 2025

    Room: Premium Suite

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    5.0

    Good stay

    soumya r.couple

    Beautiful place, awesome view, food is also tasty. Staff is very helpful and courteous. The property is well maintained.

    Travel Month: Mar 2025

    Room: Premium Suite

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    4.0

    Amazing

    tara k.couple

    Great location Good food Less options breakfast and alacarte but taste is very nice Clean and hygenic Little expensive and secluded but good for peaceful stay

    Travel Month: Mar 2025

    Room: Deluxe Suite

    4.0

    Good Stay

    sreevathsa p.couple

    The property is in the best possible location in the Ooty with a really good view. Friendly and helpful staff. The restaurant can improve the menu, taste and increase breakfast options.

    Travel Month: Mar 2025 (5-Night Stay)

    Room: Premium Suite

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    5.0

    Excellent Stay

    ipsit k.

    The resort is in a great location with a fantastic view. Really like the ambience of the property. Food was also great.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Premium Suite

    5.0

    good experience

    harshwardhan j.couple

    Good experience , nice rooms,hospitality was better, Nice food . Will suggest my friends and family for stay

    Travel Month: Mar 2025

    Room: Deluxe Suite

    4.0

    Excellent stay but not price worthy.

    shanthaveer h.couple

    The scenic view from the property, there was fog surrounded in the evening time and morning view is excellent. Very friendly staff and hospitality was good. Pros: Best view , Food was great, Nice staff, very clean and hygiene. Cons: No balcony, bathroom and switch buttons are old, Breakfast was not that much good and door lock is very old and need to lock the door form inside of you are going outside, no outdoor activity.

    Travel Month: Mar 2025

    Room: Premium Suite

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    5.0

    Perfect report for family

    abhijeet c.family with 1 kid

    Excellent property with an exquisite view! Perfect service best food! perfect place to spend your time with family in Ooty?!

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Premium Suite

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    4.0

    Good Stay

    vivek k.loyalty-icon

    Overall experience was good, food was good but limited options are there(no tandoori items are available neither any continental. I faced wi fi issue. Staff was good and cooperative

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Suite

    1.0

    Worst experience

    gaurav j.family with 1 kid

    If anyone want to experience dharmshala stay at a high cost .. one must visit one of the worst experience Train seats were more comfortable compared to hotel bed.. I also raised a complaint in hotel but no reply they said aaisa hi hai If u want u adjust u can or else u can leave water supplied in room was a regular tap water not a packed water bottle. (the staff said my himself.. bhaiya pani mat pina aap ko aapke sath lekar aai ho vahi pina ) plz won't visit of the worst experience 🙏😡 if u won't trust my words one can visit and then will regret

    Travel Month: Nov 2024

    Room: Deluxe Suite

    5.0

    Mesmerizing exp

    gurdarshan s.family

    The hotel has mesmerizing views which adds to the charm of it. The staff is amazing, attentive and helpful. The hotel is maintained quite nicely and cleanliness has been taken care. Food is also tasty especially non-vegetarian options.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Suite

    5.0

    Great resort, great location, great staf

    ragesh a.loyalty-iconfamily

    Pleasant stay with nice rooms, staff who take their work seriously and great food. Location is very nice and had an experience better than other hotels that i ever stayed in ooty

    Travel Month: Dec 2024

    Room: Deluxe Suite

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