I am very disappointed after going there — such a worst-managed hotel in such a beautiful place.
1. Internet was not working properly throughout the stay.
2. The hotel phone started ringing in the middle of the night, disturbing our sleep.
3. Buffet quality was poor and did not meet expectations.
4. When we requested in-room dining, we were sent a fork instead of a spoon, and only 2 plates even though we were 6 guests. Despite reminders, additional plates were sent after an hour with the excuse of “heavy rush” because the hotel was fully booked.
5. Guests were openly drinking and smoking in the garden area just opposite our room. When we reported this to management, the response was, “We can’t do anything.”
Overall, the service and management were highly disappointing and need serious improvement.
👉 If you are planning to visit with kids, this hotel is not a preferred choice due to the lack of proper management and safe environment.