Gem Park

Didn't want to leave

Amit Chaturvedi

Amazing service, Gem Park was perfect! ” First impressions ... Comforting, warm and welcoming, with a friendly and helpful staff”. I went there with my wife and a 5 year old son. Ooty is a beautiful place and by the way don't miss the shooting point best part of Ooty after the train, I can spend a full day there doing nothing. Now after the days outing and sight seeing, we enjoyed our time and played a lot of indoor games in the evening, they have child friendly section. Played snakes and ladders after a long time. The buffet breakfast was huge with cakes, doughnuts, croissants, north indian and south indian fare. Lot of choices for veg folks. I booked the dinner meal as well with package and that was the best decision. Evening buffet wasn't there as we went in Sept, but that gave unlimited choice from a la carte. Coming from Mumbai I was floored by the chefs Chinese preparation, it just blew me away. My belly feels ashamed to say that it ate Sizzler, palak paneer, veg crispy, Chinese noodles, and pizza for the dinner on a single night. But then its not a real vacation if you don't gain a couple of kilos.

Good Stay

Sudeep

Holiday Inn Gem Park is located near the top of one of the mountains overlooking Ooty. It offers a stupendous view of the town from the picture windows in the rooms and has ample lawns and seating arranged to help one appreciate the surroundings. There was a crackling fire in the lobby area to warm one up. The down sides were the old rooms and bathrooms which needed renovation. Our room needed some freshening up which the Gem Park undertook immediately. This Gem Park also does not have an activity centre for the children. The food was also not quite up to the mark even though the ingredients used were authentic. The restaurant also was quite crowded and not really designed for a buffet as there wasn't much room between some of the tables. The plus sides were the view and the location of the Gem Park which offers you the pleasures of beautiful Ooty without being in the midst of its hustle and bustle.

Vacation out in OOTY.

Ramkumar Thulasiram

Reached Ooty Gem park around 2:30 PM IST. Though we are asked to wait for 30 mins for cleaning room. Climate was very cool and a la carte ordering is possible. Food is very costly. People had bowl of white rice, and curry. They charged too much for a simple lunch. I would suggest book Gem Park only for staying eat outside. A2B is available you can taste variety of South Indian food there and minimum cost.
Location, room and room amenities are good. They are charging very high for transportation, Food & Bar. Food quality is OK but cost is high, 1 bowl of white Rice and Rasam I paid too much. No South Indian food available, only noodles and fried rice is provided. If you require you have to tell them 4 he before it seems. In Ooty A2B was available so we managed. Except price of food & transportation facilities all are good.

Very pleasant stay

Nimrod Dias

Very attentive staff. Very comfortable stay. Views from the Gem Park are magnificent. Room was comfortable but few things like bathroom door not being able to lock properly and no hot water from the wash basin were a few minor drawbacks. Apart from that the stay was very pleasant and comfortable and the staff were very warm and hospitable and made sure we were very comfortable during our stay. Would like to especially thank Mithun and Sekar for long after us well from the hospitality and housekeeping departments respectively. The food is lovely here and the sit out area where we had our meals with a magnificent view of the mountains and town made all our meals all the more enjoyable. Will definitely recommend this Gem Park and would love to stay here again on our next trip.

Excellent hotel with beautiful gradens.

Amit Saraf

What I loved about this Gem Park is it's location and service. It's located at a high altitude region with amazing views of the town below. Service was excellent. Hotel staff was friendly and answered your calls promptly. The food was pretty decent though dinner could be better with more variety. Gardens are well maintained and beautiful. The bar is quite expensive. Also, there were very few options to chose from. But the ambience and service was pretty good. But there were a few niggles as well. When I checked in there were no towels in the room. There were no tooth brush kits provided either. Had to call the house keeping for these items. There was no WiFi. Nevertheless the overall experience was just fantastic!

Wonderful Experience. Worth a second stay.

Kaushik Ganguly

Recent stay at Gem Park was really nice. Went there along with my family and would like to thank all the staff who we interacted with for making the stay really nice and comfortable. Food options both during the morning buffet and the dinner buffet was also quite nice. The deluxe room was quite spacious and airy and had a really nice view. The Gem Park allowed us to check in a bit early which is also appreciated. The Gem Park is quite near to the main city centre, however given that it is a hilly area most people would require some sort of transport to reach Chairing Cross. Would like to thank MMT for the rates offered which made it really value for money given the facilities and services on offer.

Perfect deal for a pleasant stay in Ooty

Cornell DSOUZA

The Gem Park is positioned perfectly. Approach is, quite good. Just a 15 min walk to St. Stephens church and the city center. Its located on the face of a hill and the view is fantastic from the rooms. The property is probably one of the oldest ones in Ooty but was very well maintained. The rooms were spacious and ameneneties were that of a, standard 3 star. The in house acitivites were really comprehensive and the restaurant food was as, good as it gets. The service was really good as, the staff rarely refuse to give you anything that can make you more comfortable .. The only caution I would draw is - avoid this Gem Park, on long weekends and holidays as it can get very crowded and commercial.

Beautiful place to relax and Enjoy with family

Shailendra Singh

We stayed in deluxe room, booked through makemy Trip so got in good discount. We travelled with our 5yrs daughter so they provided twin beds of queen size each. Kettles, mini fridge, toiletries were provided. Location is very scenic. Food is good with wide spread buffet. Few amnities are under maintenance ( swimming pool, Jade cafe). Beautiful terrace garden and awesome kids play area. Food is bit costly in toda cafe. Overall a nice place to relax and enjoy. Only problem we have faced during our stay is our room door, it was very difficult to open and close it. Will definitely recommend this Gem Park to our family and friends.

Excellent stay

MANOJ AGARWAL

We stayed in Gem Park for two days. Welcome drink they served was tasty. Ambience of Gem Park was awesome. Food they served was very tasty. Room was also good and clean. Hotel staff was very courteous and quick to fulfill even small needs of us. Buffet dinner contained a large variety of vegetarian food items. The only short coming we faced that it is far away from commercial market. Each time we had to ask for Gem Park travel desk for auto or taxi. Advisable to fix breakfast and dinner at the time of booking. Because buffet dinner seems little costly. Totally it was value for money.

Good Stay

Ankur

Initially I did not think much of the Gem Park while booking. But once I got there it was I realized that Hey! This is a nice Gem Park. The Rooms were spacious and well maintained, view from the 6th floor were great. They had garden at 2 levels which were well maintained and the food was great. Did not had a chance to take a dip in their swimming pool but the indoor room was really temperature controlled. Also the location was such that you get quite a view from their terrace. Bottom line i liked the place personally, and would recommend the stay at this Gem Park.

Good Stay

Santanu

I have stayed in many Holidays Inns around the world. Someone previously wrote that this was the best among all Holiday Inns. I dont agree - it was ok. It is mentioned as 5* but I dont think it can be called 5 star. It can be 4 star at the best. The rooms were smelling when we entered. However, the staff was cordial and sprayed the room on request. The pastry sold in lobby was stale. However, the breakfast was very good and so were the staff. Overall, good value for money - will come back again.

Incredible Valley View! Great Hospitality

Neethu B S

We got an awesome valley view room and a very early check in. The rooms are very neat and clean. Its is our second time at Gem Park and they have been fantastic. Mr. Francis at the Travel Desk was very helpful and professional. He will take care of all your sightseeing. All the staff are extremely polite and friendly. Mr. Shekar at the Toda Cafe Restaturant deserves a special mention for being proactive and professional. Also, Jade Garden Restaurant offers the best Chineese Food in Ooty!

Wonderful, Great and worth with money

Dhara Kothari

Best rooms and awesome view from the room. Great facilities. Worth the money. We really enjoyed tasty breakfast and club house games a lot. Very spacious rooms and housekeeping service was excellent. Lots of photography point in the Gem Park and relaxed place.

Location and room

Vaibhav

Location is the highlight . The rooms are good but nothing to be impressed about . Breakfast was decent.

Good Stay

Pudukodu

Good hospitality from Gem Park staff. Serving only buffet type in restaurants is disadvantage. Al-a-carte is available only with room service, a definite disadvantage. Also renovation work noise spoils the peace and tranquility in room . But overall a good stay.

Awesome stay

Pradeep Dave

Value for money. Nice food and variety, amazing service levels, polite and cooperative staff, I strongly recommend.

Amazing experience

sanjay mishra

Wonderful decor, nice staff, perfect for leisure. Loved fireplace in lobby.

Nice experience. Staff were friendly, pleasant stay

Srisaravanan Angamuthu

Nice experience. Staff were friendly. Reached at early morning and had a hassle-free check-in. Breakfast is very nice and had multiple options. Jade garden and Bolleuve were so nice. Cactus garden is must visit. Dinner was nice but bit costly and had few options for non-veg. Ample parking space and kids play area

Good Stay

Niyaz Kachi Mohamed

Waiting for next vacation not for ooty for Gem Park.
All of fine. I was faced one escalator issues that's all, under button not works. Otherwise All good, specially the restaurant service was excellent. Servant Anup's service was very touching experience and room service also.

Could have been maintained better

Karthikeyan r

Location is good. Ambience is good. Cleanliness needs improvement. Room maintenance not up to standard. Telephone not working. Bathroom door not closing it was in open condition. When asking housekeeping staff they were telling for safety purpose bathroom door can't be closed. I never expected this type of brilliant answer from them.

One of the best located hotels

Amit Gupta

Highly recommended property, with the best location and view. Food is brilliant, service was excellent. The North Indian menu could have been a bit more tastier.
Proper ventilation should have been provided in the bathroom. Drivers room is a must in this Gem Park as the weather is too cold for them to sleep inside their vehicles at night.

Great place to stay

Selvendran A

To start with the ambience, it is too good. The management is so good. Rooms are perfect and clean to the core. Food is extraordinary. We tried both continental and Indian food. Restaurant and it's people are too good, especially restaurant manager Mr.Shekar Christopher was too friendly and down to earth. He is caring too. Worth the money. Gem Park.

Nice weather and location of hotel

Geeta

Pleasant and comfortable stay, beautifully located, nice food and courteous staff

Good

UMESH KALE

Good stay, location and friendly staff.
The heater was not available in my room and had to wait for long to get one installed. Otherwise, the stay was good.

Excellent Stay

BHAIRAV DESAI

Excellent stay, food, amenities. Service could be little better but overall highly satisfied.
View was awesome. Food was excellent.

Excellent experience

Harleen Sahni

Excellent experience. View from the Gem Park is breathtaking. Very courteous staff. Wide variety of food items. Taste can be improved. Courteous staff and very helpful. Rooms are very big, however bed quality can be improved. Very well maintained and picturesque property. Overall very nice stay.

If you are looking for a good view from the room

Malaya Biswal

View from the room was very good. Place is far from the main city and you can't just walk to the city or near by markets. Service is very quick. But price is high, both room and food price. If it's a special occasion in your life then you may consider this place.

Good Stay

Jitendra Agarwal

Good view and great food, location was awesome.

Good Stay

urvashi shah

Food is good but very expensive.

Superb property and finest staff

Nihar Thakkar

Rooms are pretty big and clean neat. Very big property and well maintained. Staff is very supportive. Play area on 7th floor which is bonus. Dinning area is one of the best place to view valley. 4star property is value for money (not budget Gem Park). Breakfast and dinner are very nice with ample variety. Overall 5star stay and strongly recommended for family friends.