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Entire hill-view villa offering a lush lawn, balcony & caretaker

Review Of StayVista | The Lilly 4 BHK VillaLike a 4

Pudumund, Ooty

    User Rating & Reviews

    • everyone
    • group
    • family
    4.0
    Very Good

    22 Ratings, 11 Reviews

    excellent
    55%
    very good
    18%
    average
    14%
    poor
    5%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 4
    • 4
    • 5

    Rating Categories

    • Cleanliness3.4
    • Value For Money3.0
    • Facilities2.4
    • Checkin Experience3.3
    • Caretaker2.4
    • Value For Money3.0
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    Reviews Summary

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    This property gets appreciated for its spacious setup, cleanliness, and stunning views, especially from the master bedroom. It's ideal for family outings or get-togethers with friends. The caretakers, Prem and Reena, are noted for their helpfulness, making the stay enjoyable. The interiors are modern and cozy, creating a lovely ambiance for relaxing evenings.

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    Positive first
    5.0

    Had a wonderful stay at Lilly

    nikhil v.family

    Property is well maintained and good staffs too. Highly recommended for family outings or get togethers. Nice views and spacious villa.

    Travel Month: Jun 2025
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    StayVista | The Lilly 4 BHK Villa has replied on Tue Jul 08 12:42:54 IST 2025

    Hello Nikhil. Greetings from StayVista! Thank you for your lovely feedback! We're glad you enjoyed the spacious villa, scenic views, and our team's hospitality. It means a lot to hear you'd recommend us for family outings. Hope to host you again soon! Team StayVista.

    5.0

    Excellent Stay

    jayesh d.loyalty-icon

    Excellent place

    Travel Month: Mar 2024

    StayVista | The Lilly 4 BHK Villa has replied on Sat Apr 06 11:19:53 IST 2024

    "Hi Guest, Greetings from StayVista! Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at StayVista. Our team strives to provide exceptional service, and it's truly rewarding to know that we've met your expectations. We appreciate your kind words. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit. Thanks & Regards, Team StayVista"

    5.0

    Awesome view. Neat and clean. Good is great. Service was exemplary

    gourab p.loyalty-iconfamily

    The location and view is second to none. The whole bungalow was well kept. Neat and clean with all facilities needed to stay at a hill station. The view from master bedroom was the usp. The caretakers prem and reena were very generous and was always there for any help. Highly recommended for large groups of 10-12 people ( including kids. Can't wait to visit next time.

    Travel Month: Jun 2023 (3-Night Stay)
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    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:05:45 IST 2025

    Hello Gourab. Greetings from StayVista! Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the stunning views and the comfort of the bungalow. It’s great to know that Prem and Reena were able to make your stay even more enjoyable with their hospitality. We can’t wait to welcome you back for another memorable stay with your group. Your recommendation means a lot to us, and we look forward to hosting you again soon! Team StayVista.

    5.0

    Beautiful villa

    karan b.loyalty-icongroup

    Everything was great about the place, the location the staff and the interiors. Enjoyed the stay

    Travel Month: Apr 2023
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    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:08:05 IST 2025

    Hello Karan. Greetings from StayVista! Thank you so much for your kind words! We're so happy to hear that you enjoyed everything about your stay, from the location to the interiors and the staff. It was a pleasure hosting you, and we hope to welcome you back soon for another fantastic experience! Team StayVista.

    3.0

    Average Stay

    rajeev y.

    They are customers friendly and mr magesh is not shrewd while speaking with customers

    Travel Month: Apr 2023 (3-Night Stay)

    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:10:22 IST 2025

    Hello Rajeev. Greetings from StayVista! Thank you for your feedback! We're glad to hear that you found our team, especially Mr. Magesh, to be friendly and accommodating. We always strive to ensure our guests feel welcomed and valued. Your comments are greatly appreciated, and we'll continue working to provide excellent service. Looking forward to hosting you again! Team StayVista.

    2.0

    Care takers

    krishna s.loyalty-icon

    The property is built really well but the caretakers are least concerned about the guest and their well-being, we were not even provided with a cooker for making rice for our infants as they could not have outside food, on asking for one were told the owner needs to approve it. We had also opted for a bonfire for which we had to put the logs into the fire ourselves and were charged 2000 rs for that service. The care takers are very hostile and least interested in helping the guests out.

    Travel Month: Jun 2022 (3-Night Stay)

    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:12:13 IST 2025

    Hello Krishna. Greetings from StayVista! Thank you for taking the time to share your feedback. Please accept our sincerest apologies for your unfortunate experience. We’re sorry we missed the mark on this. We hope you choose to give us another chance so we can deliver a wonderful stay, as promised. Team StayVista.

    1.0

    No hospitalality and no service

    yogita a.loyalty-icon

    #noservice #nohospitality normally i don't write reviews to avoid talking negative about anyone but forced to do this to ensure people coming once we check out don't suffer for basics of things after paying premium. Price for this property which is not even worth rating single star for services ! - no extra bed sheets - no quilt - arrogant cook

    Travel Month: May 2022

    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:13:54 IST 2025

    Hello Yogita. Greetings from StayVista! Thank you for taking the time to share your feedback. Please accept our sincerest apologies for your unfortunate experience. We’re sorry we missed the mark on this. We hope you choose to give us another chance so we can deliver a wonderful stay, as promised. Team StayVista.

    5.0

    Nice stay

    saurabh.

    Location is very good, just 2-3

    Travel Month: Apr 2022
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    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:16:04 IST 2025

    Hello Saurabh. Greetings from StayVista! Thank you for your feedback! We're happy to hear that you liked the location. It’s great to know that it provided a good experience for your stay. We always aim to offer a blend of comfort and convenience, and your comments help us continue improving. Looking forward to welcoming you back again soon! Team StayVista.

    5.0

    Best luxury place in Ooty

    ravi.

    A modern 4bhk villa with premium interiors and good location. We spent time in the night sitting and chit chatting in the lawn along with bonfire set up. The staff members were of great help throughout the stay and assisted us in arranging food from outside. This was the best experience we had till now in any of the ooty villas

    Travel Month: May 2021

    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:18:35 IST 2025

    Hello Ravi. Greetings from StayVista! Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful time at the villa. It’s great to know that you enjoyed the beautiful lawn, bonfire setup, and the overall experience. Our staff always strives to provide the best possible service, and we’re happy that they were able to assist with your needs. We hope to welcome you back soon for another memorable stay. Thanks again for recommending us! Team StayVista.

    1.0

    Not at all satisfied

    rohan r.loyalty-iconfamily

    Reaching the property was very difficult. The location was not that great. The property was clean. The room was average. It was a bad experience staying in that property.

    Travel Month: Dec 2019

    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:22:10 IST 2025

    Hello Rohan. Greetings from StayVista! Thank you for taking the time to share your feedback. Please accept our sincerest apologies for your unfortunate experience. We’re sorry we missed the mark on this. We hope you choose to give us another chance so we can deliver a wonderful stay, as promised. Team StayVista.

    3.0

    Good property with no facilities

    vinay b.loyalty-iconfamily

    5 star property with 1 star facilities, too high rate with very low amenities, power back off is only for name sake. They will not use it, they left us with no power in night for more then 6 hours, hot water was not coming properly. Owner asked extra for bone fire even after paying for 1 villa for 12 members for one day. We went with family, while booking we planned for only 12 members, later 3 of our cousins joined us. We informed them a day before only but when we are about to reach the hotel they called us and they said 3 members are not allowed. We told them that anyhow we have booked the complete villa for us we will adjust. Later they said ok but while vacating the villa they gave us the bill for just 3 extra members! Even after paying for entire villa before only. We cant find the property in google maps. Care taker is just for care taking home and not to care take guests, they will not allow us to make even tea or coffee also. No hair dryer, no caretaker, very hard to order food online. Totally its not at all value for money. Only goodness is the property is very good at nice location.

    Travel Month: Jul 2019

    StayVista | The Lilly 4 BHK Villa has replied on Wed May 07 18:24:57 IST 2025

    Hello Vinay. Greetings from StayVista! Thank you for sharing your detailed feedback. We’re genuinely sorry to hear that your stay did not meet expectations. While we’re glad you liked the property and its location, we sincerely regret the inconvenience caused by power outages, limited amenities, and the communication issues regarding additional guests and services. Your concerns about the caretaker support, lack of flexibility, and food arrangements are well noted. We truly appreciate your honest input and apologize for the experience not being up to the mark. Team StayVista.

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