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Review Of Le Serene Resorts and Spa Munnar0123401234

Munnar, Munnar | 29.1 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.7
    Very Good

    24 Ratings, 8 Reviews

    excellent
    38%
    very good
    25%
    average
    17%
    poor
    8%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 5
    • 1
    • 4
    • 1
    • 2
    • 4
    • 4

    Sort by:

    Positive first
    5.0

    Excellent Stay

    sajith k.

    It's am wonderful stay,food was awesome, guent welcoming un forgot able nice room cardamom plantations walk awesome property very neet and clean very friendly staff,balcony view was superb morning complimentary breakfast buffet is very tasty and wonderful

    Travel Month: Jun 2025

    Room: Serene Pool View Room AC With Balcony

    4.0

    Good Stay

    gokul s.family with 2 kids

    Good place to visit with family. The rooms were decent. The swimming pool was also good and the kids enjoyed it. Service was okay.

    Travel Month: Apr 2025

    Room: Serene Valley Villa AC With Balcony

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    lakshmanan p.

    1. The property is 33 kms far from munnar main city 2. ⁠this place does not get chillness as like proper munnar. As per locals understanding only properties with in 5-6 kms enjoys and feels the climate. 3. ⁠Food is toooooo costly . I paid dinner charges of Rs 2000 for 5 people . 4. ⁠No morning tea available . Property says there is tea / coffee pack and water boiler in room . But that does not works for all. 5. ⁠breakfast gets ready only at 8 AM. 6. ⁠they do not provide soaps/comb/ towel as per number of persons . We have to ask for it . 7. Overall property not worth for the value paid per night! 8. Additional travel additional K M expenses for going to sight seeing as all places that side of munnar and this property is opp side make it irrelevant 4.

    Travel Month: Apr 2025

    Room: Serene Pool View Room AC With Balcony|Serene Valley Villa AC With Balcony

    2.0

    Poor Stay

    paul w.family with 1 kid

    Hi team , Staying was good . But service was too bad. See I have paid breakfast and dinner in package in MakeMyTrip . But whatever we asked they were said not available. Service everything was too bad . In reception incharge girl was not passionate at all. Whatever we asked we felt like rude behaviour was odd to us. It’s seems like scam to us. Here after I won’t book at makemytrip.

    Travel Month: Apr 2025

    Room: Cardamom Valley view Villa AC with Balcony|Serene Pool View Room AC With Balcony

    4.0

    Good Stay

    sujatha k.

    Stay was good. But the food was average. Can be improved. All the staff were good and kind. A special mention to mr. Bibin - the manager

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Serene Pool view Room with Balcony

    5.0

    best property

    dinesh d.loyalty-iconfamily with 1 kid

    My stay at here was rejuvenating, luxurious, and deeply connected to the essence of Munnar. It's more than just a place to stay; it's an experience that you carry with you long after you've left. I highly recommend this hotel to anyone visiting Munnar, whether for relaxation, adventure, or a bit of both.

    Travel Month: Dec 2024

    Room: Cardamom Valley view Villa with Balcony

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    syed s.couple

    It's perfect for families, friends, and couples alike. The rooms are spotless and very well-maintained. You can enjoy indoor games, a cozy campfire, and a clean pool. The staff is incredibly friendly and helpful. It's a great spot to visit near Munnar, located in the beautiful Idukki area.

    Travel Month: Dec 2024

    Room: Serene valley with Balcony

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    viswanathan v.loyalty-icon

    Very good hospitality food is very hygiene service is very good

    Travel Month: Nov 2024

    Room: Cardamom Valley view Villa

    Le Serene Resorts and Spa Munnar has replied on Wed Nov 06 15:18:31 IST 2024

    Dear Guest, Thank you for your kind words! We’re delighted to hear you enjoyed the hospitality, food, and service at Le Serene Resort & Spa. Your feedback motivates us to continue providing excellent experiences. We look forward to welcoming you again soon! Best regards, Le Serene Resort & Spa Team

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