Grand Plaza

Great Hotel. Comfortable room, polite and caring staff. Both breakfast and dinner were great with variety of options. We booked premium room at 4th floor, it had great view of mountain and river. They have ample of parking as well. We stayed there for 3 nights. They have a very good massage Center as well. Great Hotel. Comfortable room, polite and caring staff. Both breakfast and dinner were great with variety of options. We booked premium room at 4th floor, it had great view of mountain and river. They have ample of parking space. We stayed there for 3 nights. They have a very good massage Center as well. They also arraged for a driver cum guide at an economical price, who took us in my car at important places without bothering for direction and parking. Hassle free check-in and check-out.

put our grievance and do a little follow up then we can avail excellent service from them. They are polite and ever ready to help. As regards food, the complimentary breakfast was super with a variety including south and north which I enjoyed thoroughly. in the evening, tea and snack was provided as complimentary. Location of the property is close to the old state bus depot and in a peaceful area. Many restaurants are there in walkable distance. Suitable for family. I wish to avail their services again..and recommend to others

The stay was pleasant with nothing much to complain. The free breakfast was decent, the rooms were clean and the best part was 24/7 running hot water, something much needed for Munnar weather.. there wasn't much of a view from the room but it wasn't bad either.. probably one of the best views among the properties in Munnar town.. for better views you need to book away from Munnar town.. but you have plenty of options for food in the town.. wouldn't hesitate to come back again..

very nice property, convenient location, clean, neat and tidy. impressive interior. Very nice room facilities including beds, washrooms, hot water, kettle, tea coffee etc. food is awesome. enjoyed veg and non veg delicacy. excellent preparation. polite and friendly staff in restaurant and reception. excellent menu for breakfast and dinner. enjoyed Malabar fish and Grilled fish. it was awesome.

Rooms are good. Clean and well maintained facility. Easy access to all the facilities and near to all tourist attractions. Food is really good, both veg and non-veg. Could create a kids play area at the back as it’s just a vacant area. Recreation room was under maintenance so hopefully that will be nicer once finished.

We had a memorable stay at Grand Plaza. The front office staff, house keeping staff, dinning staff and spa staff all were nice and helpful. The cooking demonstration was awesome.

its a well maintained property.. Good food and restaurant and good location.. took balcony view rooms , room size could be little larger compared to price Nothing very negative overall okay

very good place to stay, very helpful staff and food is also good!! highly recommend. we stayed for 2 days and the service was fantastic

Stayed here with family for 3 nights. Overall experience is good. Rooms are very decent. Front deck and support staff as well good.

Had a fantastic experience. The staff was friendly, the room was okay with a good view, and the breakfast buffet was fine. Perfect location close to main market and famous visiting spots.

Location of the property excellent. Although it is in the center of the town, it is very quiet and calm. The staff is very humble and the amenities are also good. Service amazing. The food was surprisingly good.

Stay was good, and the room service, restaurant foods are good. sleeping mattress was not up to the expected standards. Spa service was good.

very nice Grand Plaza staff service is good balcony room not provided despite request

Location is near to old munar, morning food is great and finally they given small room for high cost ..little uncomfortable but service are good