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You are booking hotel for more than 30 days

Review Of Kasauli Hills Resorts0123401234

Chamian, Kasauli

    User Rating & Reviews

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    4.2
    Very Good

    867 Ratings, 533 Reviews

    excellent
    51%
    very good
    31%
    average
    10%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 1
    • 5
    • 3
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.2
    • Facilities4.0
    • Food4.0
    • Room4.1
    • Cleanliness4.2
    • Value For Money4.0
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    Reviews Summary

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    This property shines with its stunning location amidst Kasauli's lush greenery and serene environment. Guests rave about the clean, spacious rooms and the beautiful valley views from balconies. The outdoor activities, like badminton and table tennis, keep both kids and adults entertained. Food is highlighted as delicious, though some find it a bit pricey. The staff is known for their warmth and prompt service. A perfect getaway for nature lovers seeking relaxation away from the city's hustle.

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    Positive first
    4.0

    Good Stay

    arun s.family with 1 kid

    I have stayed at Kasauli Hill Resort many times and always found it to be a good place. The property has its charm, and my past experiences have been pleasant. However, I feel that now the rooms need some renovation and the furniture could use an upgrade to match the overall standard of the resort. With a little attention to these details, it can definitely continue to be a great stay option in Kasauli.

    Travel Month: Sep 2025

    Room: Deluxe Room Valley Facing

    Kasauli Hills Resorts has replied on Tue Sep 16 15:52:24 IST 2025

    Dear Guest, Thank you for being a loyal guest and for sharing your kind words about Kasauli Hills Resort. We’re delighted to hear that you’ve enjoyed your past stays and appreciate the charm of our property. We also truly value your feedback regarding the rooms and furniture. Your suggestions help us identify areas for improvement, and we’ll certainly take them into consideration as we plan future upgrades to ensure every stay is even more comfortable and enjoyable. We look forward to welcoming you back soon and providing an even better experience!

    4.0

    Good Stay

    shivleen k.family with 2 kids

    The place is very relaxing, in the lap of nature. Pizza was excellent. The only things is that I wasn’t allowed a late checkout even though I was travelling with a child. And too many reminders were given for checkout which were a little belittling. Plus there was no bathrobe. Everything else was good. The food was also nice.

    Travel Month: Aug 2025

    Room: PremiumCottage Valley Facing

    Kasauli Hills Resorts

    Thank you for sharing your feedback. We’re delighted to know you enjoyed the peaceful surroundings, our food, and especially the pizza. We sincerely regret the inconvenience caused regarding the late checkout and the repeated reminders — we understand how important comfort is, especially when traveling with a child. We’ll work on making our checkout process smoother and more considerate in the future. Your point about bathrobes is also well noted, and we’ll ensure this is addressed. We truly appreciate your kind words about the overall experience and hope to welcome you again for an even better stay.

    5.0

    Excellent Stay

    amit k.family with 1 kid

    Hotel was neat and clean. Food and service were excellent. Recommended for everyone for the stay. You can also take your kids with you.

    Travel Month: Aug 2025

    Room: Premium Plus Cottage Valley Facing

    Kasauli Hills Resorts has replied on Mon Aug 18 17:14:27 IST 2025

    Thank you for your kind words! We’re delighted to know you enjoyed the cleanliness, food, and service. It’s wonderful to hear that you’d recommend us for families as well. We look forward to welcoming you and your kids again soon.

    5.0

    Amazing Stay + View

    anmol n.couple

    the stay was really good we enjoyed their and your property was also really beautifull plus view..sndnxn xnccn cjnxnjdkwkansnsbajnahauan

    Travel Month: Jul 2025

    Room: Pine View Semi Premium Cottage

    Kasauli Hills Resorts has replied on Sun Aug 10 13:16:02 IST 2025

    Dear Guest, Thank you for your lovely feedback. We’re so glad you enjoyed your stay and loved the beauty and views of our property. We look forward to welcoming you again for another wonderful experience. Warm regards, Kasauli Hills Resort Team

    5.0

    Excellent Stay

    stuti b.

    The location is very peaceful. The resort is covered by hills and trees which is comforting. It’s a very good place to stay for the ones who need peace and comfort, away from the chaos of city. Food was also good, breakfast buffet had a lot of options! Rooms were also nice and comfortable. Also, the golfcart experience to reach the resort is also fun and something new! ✨

    Travel Month: Jul 2025

    Room: Deluxe Room Valley Facing

    Kasauli Hills Resorts has replied on Sun Aug 10 13:15:29 IST 2025

    Dear Guest, Thank you for your wonderful feedback. We’re delighted to know you enjoyed the peaceful location, scenic surroundings, and the comfort of our rooms. It’s great to hear you liked the breakfast buffet and found the golf cart ride to be a fun and unique experience. We truly appreciate your kind words and look forward to welcoming you back for another relaxing stay amidst the hills. Warm regards, Kasauli Hills Resort Team

    4.0

    Good Stay

    aastha a.couple

    The view from the property was beautiful—perfect for a relaxing getaway. The rooms were clean, cozy, and well-maintained, making it a comfortable stay overall. One thing to note: while the service was warm and welcoming, the food was quite expensive for the portion and variety offered.

    Travel Month: Jul 2025

    Room: Deluxe Room Valley Facing

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    Kasauli Hills Resorts has replied on Sun Aug 10 13:14:38 IST 2025

    Dear Guest, Thank you for your kind words about our beautiful views, comfortable rooms, and warm hospitality. We’re delighted you enjoyed a relaxing getaway with us. We’ve also noted your feedback regarding food pricing and variety, and will review it to ensure we provide the best value and experience for our guests. We truly appreciate your input and hope to welcome you back again soon. Warm regards, Kasauli Hills Resort Team

    5.0

    Must visit kasauli hills

    himanshu a.family

    From the moment we arrived at kasauli hills resort, we were blown away by the stunning views of the lush green mountains right from our balcony. Waking up to the sight of lush green view pand crisp mountain air was magical. The resort is beautifully designed with a mix of rustic wooden charm and modern luxury From the moment we arrived at kasauli hills resort, we were blown away by the stunning views of the lush green mountains right from our balcony. Waking up to the sight of lush green view and crisp mountain air was magical. The resort is beautifully designed with a mix of rustic wooden charm and modern luxury

    Travel Month: Jul 2025

    Room: Deluxe Room Valley Facing

    Kasauli Hills Resorts has replied on Thu Jul 24 17:18:24 IST 2025

    Dear Guest, Thank you so much for your kind words! We’re truly delighted to hear that you enjoyed the stunning views and peaceful atmosphere at Kasauli Hills Resort. It’s always our aim to blend natural beauty with comfort, and we’re glad you appreciated the rustic charm and modern touches. We hope to welcome you back soon for another magical experience in the mountains! Warm regards, Team Kasauli Hills Resort

    3.0

    Avg. experience. Food options and food was good

    akshay k.couple

    Reception can do better. Dealing was like some cheap motel. Hygiene and cleanliness could be better. Bar and brewery area and food and options were good. But again the staff was poorly trained. The chefs were five stars though. Tried multiple cuisines. Quesadillas

    Travel Month: Jul 2025

    Room: Pine View Premium Cottage

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    Kasauli Hills Resorts

    Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the food, the variety of cuisines, and especially appreciated the efforts of our chefs – we'll be sure to pass along your kind words to them. However, we're truly sorry to hear that your experience with our reception and overall hygiene did not meet expectations. Your feedback is valuable, and we’re already working on enhancing staff training and service standards to ensure a more consistent and welcoming experience for all our guests. We hope you'll consider giving us another chance to serve you better in the future. Warm regards, Team Kasauli Hills Resort

    5.0

    jungle main mangal ...

    gursimran s.couple

    Everything becomes flawless there ... pure nature ... 5 star hospitality , food 😍 ... brewery is too good , kombucha is lovely .... must visit .... approach road through Dharampur Kasauli Road the one via Ramada .

    Travel Month: Jun 2025

    Room: Deluxe Room Valley Facing

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    Kasauli Hills Resorts has replied on Sun Jul 13 16:28:05 IST 2025

    Thank you so much for your amazing feedback! We're thrilled you enjoyed the natural surroundings, our hospitality, food, and especially the brewery and kombucha. It's great to know you found the experience flawless. We truly appreciate your recommendation and look forward to welcoming you back soon!

    4.0

    kasauli hill resort review

    abhishek m.family with 2 kids

    The property and food were great. Room was just like any other hotel room, nothing special in that.

    Travel Month: Jun 2025

    Room: Deluxe Room Valley Facing

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    Kasauli Hills Resorts has replied on Sun Jul 13 16:26:03 IST 2025

    Thank you for sharing your feedback. We're glad you enjoyed the property and food! We’ve noted your comments about the room and will work on enhancing the in-room experience to make it more memorable. We hope to have the opportunity to welcome you again with an improved stay.

    4.0

    Good location and amazing hospitality.

    zafar i.family with 1 kid

    Location of the property is amazing. Brilliant staff and overall management is very friendly. Breakfast spread could have been better.

    Travel Month: Jun 2025

    Room: Super Deluxe Cottage Valley Facing

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    Kasauli Hills Resorts has replied on Sun Jul 13 16:24:46 IST 2025

    Thank you for your kind words and valuable feedback! We're glad you enjoyed the location and found our staff and management friendly. We've noted your suggestion regarding the breakfast spread and will certainly work on improving it. We look forward to welcoming you again soon!

    4.0

    Good Stay

    simar b.couple

    The property was really beautiful but the room was really small and not so clean, compared to whats shown in the pictures! Way more room options were available at the resort compared to what shows on the MMT app. Restaurants food was average. Ambiance of the property is nice and makes up for the rest!

    Travel Month: Jun 2025

    Room: Deluxe Room Valley Facing

    Kasauli Hills Resorts has replied on Sat Jul 05 11:43:18 IST 2025

    Dear Guest, Thank you for sharing your valuable feedback. We’re glad to hear that you appreciated the ambiance and overall beauty of the property. However, we’re truly sorry to learn that the room cleanliness and size did not meet your expectations. Your comments regarding the food quality and limited room options on the MMT app have also been duly noted. We’re constantly working to improve the guest experience and your input will certainly help us do better. We hope to have the opportunity to welcome you back and provide a much-improved stay.

    3.0

    Average Stay

    shikha a.couple

    Food was not good at all. Price is not justified for the quality of room. We have to wait extra 1 hour for check in

    Travel Month: Jun 2025

    Room: Pine View Premium Cottage

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    Kasauli Hills Resorts has replied on Thu Jul 03 17:10:18 IST 2025

    Dear Guest, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that the food and room quality did not meet your expectations. Your comments have been shared with our team to help us improve further. Regarding your mention of a delay during check-in, we have rechecked with our Front Office records and found that the check-in process was completed smoothly without any undue delay. However, if there was any inconvenience caused, we sincerely regret it. We value your input and hope to have the opportunity to welcome you again for a better and more enjoyable experience.

    4.0

    Good Stay

    gaurav s.family with 2 kids

    Property is good and location is amazing. they have kept the natural beauty intact while building the resort. Food was good but rates are on higher side. one feedback to share- The staff pays more attention to the daily Dine-in guest that visits the restaurant rather than in-house guests.. we felt as if we just had a room , no resort like feeling...

    Travel Month: Jun 2025

    Room: Deluxe Room Valley Facing

    Kasauli Hills Resorts has replied on Sat Jun 14 13:25:18 IST 2025

    Dear Guest Thank you for taking the time to share your valuable feedback. We’re delighted to hear that you enjoyed the property, appreciated the natural beauty, and found the location and food to your liking. We sincerely apologize for the experience you had regarding our service focus. Please be assured that our in-house guests are our top priority, and your feedback has been taken very seriously. We will immediately review this with our team to ensure all our guests receive the attention and hospitality they deserve. We hope to have the opportunity to welcome you again and offer you a truly relaxing and complete resort experience.

    3.0

    Decent Stay but Poor Policies and Overpriced Food

    nirjal.family with 1 kid

    "The premises are good, but cleanliness could be improved. The prices on the food menu are too high. Additionally, the hotel does not offer a refund for the remaining days of stay, even in case of emergency."

    Travel Month: May 2025

    Room: Kasauli suite 02 bedroom

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    Kasauli Hills Resorts

    Dear Guest, Thank you for sharing your feedback. We're glad to know you appreciated the premises. We sincerely regret that certain aspects of your experience did not meet expectations. Your concerns about cleanliness and food pricing have been noted and shared with the respective teams for immediate review. Regarding our refund policy, we understand emergencies can happen, and while our current policy does not allow refunds for early check-outs, we are reviewing such cases more carefully to improve guest satisfaction. We truly value your input and hope to have the opportunity to serve you better in the future. Warm regards, Kasauli Hills Resort

    5.0

    Excellent Stay

    neha g.family

    It was great experience... we enjoyed a lot there is lots of indoor or out door games for children as well as for us also and you can track around the resort also.. and food and drinks are also amazing.. staff are very helpful

    Travel Month: Apr 2025

    Room: Deluxe Room Valley Facing

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    Kasauli Hills Resorts

    Thank you so much for your kind words! We're thrilled to hear that you and your family had a great time enjoying the games, food, and the scenic surroundings. It's always our goal to create memorable experiences for guests of all ages. Your appreciation means a lot to our team—we look forward to welcoming you back soon!

    5.0

    Excellent Stay

    family

    We are stay in hotel with 16 month old baby . We are enjoying the stay and property are child friendly Stay & amenities are superb . Food are good but having less option Overall, I had a very good experience. The room was clean and comfortable, the staff were welcoming and helpful, and the facilities met my expectations. I especially appreciated the location and peaceful environment and child friendly property. i stay the hotel with 16 month old child.I specific thank to the quick check-in process” and the delicious breakfast” Thank you for making my stay enjoyable. I look forward to visiting again and will recommend your hotel to others.

    Travel Month: Apr 2025

    Room: Pine View Premium Cottage

    Kasauli Hills Resorts has replied on Mon May 05 17:55:36 IST 2025

    Thank you so much for your lovely feedback! We're delighted to know that you and your little one had a comfortable and enjoyable stay with us. It’s wonderful to hear that you found the property child-friendly, the amenities superb, and the environment peaceful. We're especially glad you appreciated the quick check-in and our breakfast offerings. Your kind words mean a lot to our team, and we’ll certainly take note of your suggestion regarding food variety. We look forward to welcoming you back soon and truly appreciate your recommendation!

    5.0

    good

    family with 2 kids

    hotei is located at good location also have good behaviour staff ,i also like there tasty and hygenic food also

    Travel Month: Apr 2025

    Room: Super Deluxe Cottage Valley Facing

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    Kasauli Hills Resorts has replied on Mon May 05 17:56:23 IST 2025

    Thank you for your kind words! We're glad you enjoyed the location, our team's hospitality, and the tasty, hygienic food. It was a pleasure hosting you, and we hope to welcome you back soon!

    4.0

    Good Stay

    rahul g.family with 1 kid

    Overall experience was good, the only issue is the rate of food items in the restaurant. Our stay was for 3 nights inclusive of breakfast. We had an assumption that the restaurant menu rates will be nominal but on the sad side they very highly exaggerated. Although rest all was good...they need to consider this onto make the stay much better.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Super Deluxe Cottage Valley Facing

    Kasauli Hills Resorts

    Thank you for sharing your feedback. We're glad to hear that you had a good overall experience during your 3-night stay and enjoyed the rest of the services. We truly appreciate your input regarding the restaurant pricing — it's valuable for us as we continuously work on improving guest satisfaction. We'll certainly review the menu pricing to ensure it aligns better with guest expectations in the future. We hope to welcome you back again for an even better experience!

    3.0

    Average Stay

    amanpreet s.family

    This was our 2nd stay ....last time it ws quite peaceful which is why we opted it this time also...but this new concept of restaurant booking by outsiders ruined the vibe for us....so much crowd everywhere in the evening....do not appreciate it....keep resort for peaceful stays....not for money making restaurant

    Travel Month: Apr 2025

    Room: Deluxe Room Valley Facing

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    Kasauli Hills Resorts has replied on Wed Apr 23 17:20:28 IST 2025

    Thank you for taking the time to share your thoughts. We’re truly sorry to hear that your second experience didn’t match the peaceful vibe you enjoyed during your previous stay. Your feedback about the evening crowd and the impact of external restaurant bookings is noted, and we completely understand your concern. Our aim has always been to create a relaxing and enjoyable atmosphere for all our guests, and we’ll be reviewing our current setup to ensure that the comfort of our in-house guests remains a top priority. We genuinely value your loyalty and hope to welcome you back for a more serene experience in the future.

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