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Review Of Timber Trail Resort
Parwanoo, Parwanoo
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
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Very Good
629 Ratings, 395 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 3
- 4
- 5
- 1
- 5
- 5
- 2
- 5
Reviews Summary
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Timber Trail Resort is perfectly located along the Himalayan expressway, offering breathtaking valley views and a serene atmosphere. The rooftop deck restaurant with live music adds a unique charm to dining, but the food is often deemed overpriced. Many guests noted the need for room renovations and improvements in cleanliness. Despite some service inconsistencies, the friendly staff and the cable car to Timber Trail Heights are highlights. Expect a mixed experience centered around its exceptional location and views.
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Positive first
5.0
Beautiful room with amazing view
simmi s.family with 1 kid
The view from the balcony was amazing. Their hospitality is very good. Food is very expensive but was tasty. Live music at the time of dinner but rain ruined it. Also they closed it early. Breakfast was included but served at order, not buffet. One thing more, bed was sliding down every time we rest our backs like the bed was very light and it gets shifted easily. Overall, it was a lovely stay with amazing view. I will visit again.
Room: Super Deluxe Room with Balcony
4.0
Mesmerizing views
rutuja.couple
The resort is a must stay for anyone who loves mountains, especially during the monsoons the fog just makes it more mesmerizing. the rooms were good and clean. the balcony valley view is the USP of the property. Although the inhouse restaurants are a little bit expensive as compared to average. Overall a good experience for a 2 days trip.
Room: Super Deluxe Room with Balcony
Timber Trail Resort
Thank you so much for taking the time to share your experience with us. We’re delighted to know you enjoyed the serene mountain setting, the monsoon charm, and especially the valley views from our balconies – they truly are something special. We’re glad the cleanliness and comfort of the rooms added to your stay. We’ve noted your feedback regarding the restaurant pricing and will certainly keep this in mind as we strive to enhance the overall guest experience. It was a pleasure hosting you for your 2-day trip, and we look forward to welcoming you back for another memorable stay amidst the mountains.
1.0
worst stay
sourabh s.group
Worst facilities, poor property, very expensive , walls broken, AC leaking, Poor service, hardly any crowd, nothing to do at the resort
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Thu Aug 21 14:17:47 IST 2025
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We would, however, like to clarify a few points regarding your stay. You were upgraded to our Timber Trail Heights & Terraces, which is accessible through the cable car and offers a unique mountain-top experience. As this particular property does not feature a swimming pool, we extended access for you to use the pool facilities at our base resort for your convenience. We understand that every guest has different expectations, and we are sorry to hear that our services and facilities did not align with yours. Your observations have been noted, and we will work with our team to address the concerns raised. We truly value your feedback and hope you might consider giving us another opportunity to provide you with a better experience in the future.
5.0
Excellent Stay
shashank r.couple
Polite professional staff specialy duty manager at reception, neat &clean rooms, great view from balcony, beautiful property.
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Thu Aug 21 14:18:43 IST 2025
Thank you for your kind words and for highlighting our team, especially our Duty Manager at the reception. We’re delighted to know you enjoyed the cleanliness of our rooms, the scenic balcony views, and the overall beauty of the property. Your appreciation means a lot to us, and we look forward to welcoming you back for another memorable stay soon.
5.0
Excellent Stay
harshit.
The property food was amazing, the location of the property was very scenic beauty and the place was very serene, the facilities and the staff is very helpful.
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Thu Aug 21 14:47:35 IST 2025
Thank you for sharing such wonderful feedback. We’re delighted to hear that you enjoyed the food, found the location scenic and serene, and appreciated the facilities along with the support of our team. Your kind words motivate us to keep delivering memorable experiences, and we look forward to welcoming you back soon for another relaxing stay amidst nature.
3.0
Average Stay
kuldeep p.family
too costly food and food quality was not good ,limited breakfast varieties ,breakfast was not goodcar all too costly food and food quality was not good ,limited breakfast varieties ,breakfast was not goodcar all
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Thu Aug 21 14:48:03 IST 2025
Thank you for sharing your feedback. We’re truly sorry to hear that the food quality and breakfast options did not meet your expectations, and that you found the pricing higher than anticipated. Your comments are very important to us, and we have shared them with our culinary team so we can review both the variety and quality of our offerings. We strive to provide a wholesome dining experience for all our guests, and your observations will help us improve. We hope you will give us another opportunity in the future to serve you better.
1.0
wrost service and room quality over price
rajbir s.group
wrost room condition and service over price room with full of mosquitos over price of food no taste buffet survice is also not goo wrost room condition and service over price room with full of mosquitos over price of food no taste buffet survice is also not good
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Thu Aug 21 14:48:41 IST 2025
Thank you for taking the time to share your experience with us. We sincerely regret to hear about the inconveniences you faced regarding the room condition, service, food quality, and buffet experience. Your concerns about cleanliness and comfort, especially related to mosquitoes, are very important to us, and we truly apologize for not meeting your expectations. Please be assured that your feedback has been shared with our housekeeping and F&B teams for immediate review and corrective action. We are committed to improving both our facilities and services to ensure a more comfortable and enjoyable stay for our guests. We value your input and truly hope you might give us another chance in the future to provide you with a much better experience.
5.0
Timber Trail
travel d.business
Well maintained property with easy access to Rope way. Quality of food was awesome. RestroBar with live music was the best part.
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Mon Jul 07 09:27:44 IST 2025
Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you enjoyed our well-maintained property and found the access to the ropeway convenient. It's wonderful to know that the quality of our food met your expectations and that the RestroBar with live music was a highlight of your stay. Your appreciation truly motivates our team to continue delivering memorable experiences. We look forward to welcoming you back soon!
5.0
Excellent Stay
abhishek p.
Everything is excellent. Food is marbelous. Staff is very coperative Excellent property
Room: Super Deluxe Room with Balcony
Timber Trail Resort
Thank you for your wonderful feedback! We’re truly delighted to know that you found everything excellent—from the food and our cooperative staff to the overall property experience. Your kind words mean a lot to us and encourage the entire team to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay!
2.0
Poor Stay
couple
Honestly speaking it is not worth the price. we were allotted room whose washroom door was not properly getting closed. Although they immediately called the carpenter. But it is not worth the price so we upgraded it and Timber Trail Heights ,it has nice view vibe is good but stay their too was satisfactory.
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Mon Jul 07 09:29:48 IST 2025
Thank you for sharing your honest feedback. We sincerely apologize for the inconvenience caused due to the washroom door issue during your initial check-in. While we're glad our team responded promptly by arranging a carpenter, we understand that the situation affected your overall experience. We’re happy to know that you enjoyed the views and vibe at Timber Trail Heights, although we regret that your stay did not fully meet expectations. Your comments are important to us and have been shared with the concerned departments to help us improve. We hope you’ll consider giving us another opportunity to offer you a truly seamless and satisfying stay
5.0
Excellent Stay
sandeep.
Timber trail resort ‘s food war excellent.food was very tasty and service was quick . Location of the resort was mind blowing . All the facilities that provide there was excellent we enjoy lot of there . And also want to visit there again and again .
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Mon Jul 07 09:30:17 IST 2025
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the delicious food, prompt service, and the breathtaking location of Timber Trail Resort. It’s great to know that our facilities met your expectations and that you had such a memorable experience with us. Your kind words mean a lot to our team, and we truly look forward to welcoming you back again and again!
1.0
Terrible Stay
mohit c.business
Breakfast was included and it was terrible and they should increase the menu too. We came at night and staff was not supporting so I will not go next time for sure and will not recommend to anyone
Room: Suite
Timber Trail Resort
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet expectations, particularly with regard to the breakfast quality, limited menu, and staff support during your late arrival. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with the concerned teams, and we are already working on enhancing both our menu variety and service standards—especially during night hours. We value your feedback and regret that we missed the opportunity to provide you with a satisfying experience. We hope you might reconsider and allow us a chance in the future to serve you better.
5.0
Inner Peace!
ketan a.family with 1 kid
The place is serene. The food is amazing. The staff is super-polite and efficient. The views are even better!!!
Room: Super Deluxe Room with Balcony
Timber Trail Resort
Dear Mr Asawale, Thank you so much for your wonderful feedback! We're delighted to know that you enjoyed the serene surroundings, delicious food, and the hospitality of our team. Your kind words about the views and service truly mean a lot to us. It was our pleasure to have you with us, and we look forward to welcoming you back for another memorable stay. Warm regards, Team Asia Resorts – Timber Trail
3.0
Average Stay
gaurav b.family with 1 kid
The price you pay is only for the view you get from the rooms and the property’s location. The food is okayish, maybe a major overhaul is required with the staff they have - be it room service/ cleaning: restaurant folks. Average stay at the property and it definitely doesn’t justifies the tariff.
Room: Super Deluxe Room with Balcony
Timber Trail Resort
Dear Mr Bhatnagar, Thank you for taking the time to share your feedback. While we’re glad you appreciated the scenic views and location of our property, we’re truly sorry to hear that other aspects of your experience did not meet expectations. Your comments regarding the food and service have been noted with seriousness, and we are already reviewing these areas with our team to identify where improvements are needed. Guest satisfaction is very important to us, and feedback like yours helps us to grow and serve you better. We hope to have the opportunity to welcome you again and offer a stay that better reflects the standards we strive for. Warm regards, Team Asia Resorts – Timber Trail
5.0
Excellent Stay
iaichika s.family with 1 kid
5
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Thu May 15 10:19:18 IST 2025
Dear Ms Laichika, Greetings from Timber Trail Heights and Terraces! Thank you for taking out time to share your feedback with us. Looking forward to serving you again. Warm Regards,
1.0
Terrible Stay
sheenam.
Facilties was not good he misbehaving very much . According to price food was not good .
Room: Super Deluxe Room with Balcony
Timber Trail Resort
Dear Ms Girdhar, We’re truly sorry to hear about your experience and sincerely apologize for any inconvenience caused during your stay. Your feedback regarding the behavior of our staff and the food quality is deeply concerning, and we are investigating this matter thoroughly. This is certainly not the level of service we strive to provide, and corrective action will be taken to ensure it does not happen again. We appreciate you bringing this to our attention and hope you will consider giving us another opportunity to serve you better in the future. Warm regards, Team Asia Resorts – Timber Trail
2.0
Poor Stay
ankush a.family with 1 kid
Food very good but experience bad
Room: Suite
Timber Trail Resort
Dear Mr Arora, Thank you for appreciating our food—we’re glad you enjoyed it. However, we're truly sorry to hear that the overall experience did not meet your expectations. Your feedback is important to us, and we would like to understand more about what went wrong so we can improve. Please feel free to reach out to us or call us. We hope to have the opportunity to serve you better in the future. Warm regards, Team Asia Resorts – Timber Trail
1.0
Terrible Stay
nakul s.family
Rooms have some peculiar smell, overall terrible stay. Not worth it, there are countless resorts in kasauli far better than this.
Room: Super Deluxe Room with Balcony
Timber Trail Resort
Dear Mr Singhal, We’re truly sorry to hear that your experience did not meet expectations. While we’re glad you found the food satisfactory, it’s disappointing to know that issues with the room and overall stay affected your impression of our resort. Cleanliness and guest comfort are top priorities for us, and we take your feedback seriously. We are addressing the concern regarding room odor with our housekeeping team to ensure such instances are not repeated. Your feedback helps us improve, and we hope you might consider giving us another opportunity in the future to provide the kind of experience we’re known for. Warm regards, Team Asia Resorts – Timber Trail
2.0
Poor Stay
nakul s.family with 1 kid
First of all I like to mention the property is not near to 4 star property, the furniture in the room is really old and every room is stinking with a severage smell. when I made complaint they took action and gave us room on 2nd floor which was not stinking but was not upto the mark. secondary I like to mention that staff is very rude and not welcoming at all, specially the restaurant staff which serves breakfast. Overall It was a terrible stay which I got after paying I Was shocked when I saw the prices of a 2 star property but tagged 4 star because of there group hotels. This resort is not a resort but station for guest going towards timber trail heights They have no play area for kids, no garden for relaxation and surprisingly they call it a resort. They should name it terminal for moksha.
Room: Super Deluxe Room with Balcony
Timber Trail Resort
Dear Mr Singhal, Thank you for sharing your feedback. We sincerely regret that your recent stay did not meet your expectations. We're sorry to hear about the condition of the room and the initial issue with the odor, though we're glad our team could respond by relocating you. That said, we understand that the alternate accommodation also fell short of your expectations, and we apologize for the inconvenience caused. Your comments regarding our staff behavior, facilities, and overall experience have been noted seriously. This is certainly not the standard of hospitality we aim to deliver. We are reviewing your feedback internally to identify and address the gaps you’ve highlighted, especially with regard to staff training and the guest experience at our restaurant. Our goal is always to provide a comfortable, welcoming environment for all guests, and it is clear from your experience that we fell short. We truly value your input and will use it to guide improvements across our services and infrastructure. We hope you might consider giving us another opportunity in the future to better reflect the high standards we strive for. Warm regards, Team Asia Resorts – Timber Trail
2.0
Poor Stay
rajbir s.
Room was very bad it was not worth washroom are to bad and old.
Room: Super Deluxe Room with Balcony
Timber Trail Resort has replied on Sun Feb 02 09:14:24 IST 2025
Dear Mr. Singh, Greetings from Timber Trail Height & Terrace! Guest satisfaction and happiness are always the utmost priority. We apologize for the inconvenience caused to you. Your concerns have been noted and sent to action-taking authorities to be looked into also we take complete accountability for our inadequate services and promptly resolving the drawbacks at our end. Warm regards, Front Office Manager
