Hotel Willow Banks Shimla

The staff is very good and cooperative Food very tasty Clean and well maintained rooms etc Good location

Over priced hotel, not worth it. Only the location is perfect as it is located on Mall Road. Better to go for other budget friendly hotels available. 4 star rating seems to be manipulated.

Location wise it is good as it was very near to Lift secondly it was on the edge of Mall Road. Breakfast was good for the given price but dinner and snacks were good but little expensive facilities including lift were good.

terrible rude staff....will not recommend to anyone..although location is good but besides location ..everything is bad The staff was very rude , although the location of hotel was good but overall experience was bad

The location of the hotel was the highlight, right on Mall road for easy access to a lot of tourist spots.

We stay here for one night only and there is no amenities like bathroom slippers ,dental kit,body conditio ers ,shampoo available when we check in and we call every time for such small things . Not recommend overpriced

The location is excellent and the property is clean, and the staff is very helpful. being close to the Mall Road again the location is too good

The location of this property is very good, near mall road..and facilities was also very good....I like this property

Property is very good , plus point that it is on mall road, near tourism lift. Service is excellent through out the stay, staff is very cooperative, room is near and clean , food is excellent.

great location. rooms are dusty

location is amazing exactly near parking n on mall road...v clean property...nice staff...v gud breakfast...my kids loved this place

Hotel property is located at a perfect Location on mall road entrance and rooms offers a very good view room were clean and smart TV and all basic things were available and. Staff was very courteous and ready to help. Only thing I didn’t like was fee hairs on my blanket. Food also was good

This hotel is too much adorable from my expectations because i experienced lot of things and all small and big things organised as well . I love this place too much and i highly recommend to my all knowns.

food was good but room not clean properly lots of cockroach I saw hear and there location was very good

Staff was very cooperative, room was neat and clean. Food was delicious

Our stay at Hotel Willow Banks was very comfortable. The rooms are spacious, airy & clean . The breakfast was sumptuous & staff very courteous. Overall we were delighted with our experience.

Our stay was very comfortable. Room was very spacious and clean.Food at the hotel too was very good.There was a small issue with the lift which we reported and were assured of quick remedy. Overall a good experience.

Very good staff and hospitality excellent location and very delicious food

Our experience at Hotel Willow Banks was simply perfect. The hotel has a boutique 4-star feel with world-class amenities, yet retains the warmth of a heritage property. The location on Mall Road makes it so convenient, and the private lift directly to the reception is a blessing. We loved the variety of restaurants within the hotel – delicious food, fresh gelato desserts, and even a stylish rooftop bar to enjoy Shimla’s nightlife. The rooms are cozy with breathtaking views of the valley. The staff is professional, polite, and always ready to assist. If you’re looking for comfort, luxury, and the best Shimla experience, this is hands down the hotel to choose!

Ok