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Review Of Hotel Sapphire Garden View

Kathadimattam, Ooty | 1.2 km drive to Ooty Lake

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    User Rating & Reviews

    3.1
    Good

    146 Ratings

    excellent
    23%
    very good
    29%
    average
    19%
    poor
    18%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 2
    • 3
    • 3
    • 3
    • 2
    • 4
    • 5
    • 3

    Rating Categories

    • Location3.5
    • Service Quality3.4
    • Value For Money3.3
    • Amenities3.3
    • Cleanliness3.3
    • Food3.0
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    Reviews Summary

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    This property is conveniently located near the bus stand and railway station, making it easy to access local transport. Some guests enjoyed the biryani from the restaurant and found the staff cooperative. However, frequent complaints highlight poor cleanliness, outdated rooms, limited hot water, and inconsistent service. Guests noted issues with maintenance, including broken window panels and odors in the rooms. Overall, the experience seemed mixed with expectations for improvement in hygiene and amenities.

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