The property is centrally located in Ooty, making it easy to explore nearby attractions like Karnataka Garden and the Rose Garden. Reviewers praised the friendly and helpful staff, especially Mr. Muthu, and appreciated the cleanliness of the rooms. However, hot water availability is a consistent concern, limited to specific hours, and some guests faced issues with room maintenance and cleanliness. Overall, the property offers decent amenities but may need improvements in consistent service and facilities.