This property has some solid plus points like its convenient location close to the bus stand and railway station, which makes it easy to explore Ooty. Some guests praised the cleanliness of the rooms and decent service. However, many pointed out serious issues like poor maintenance, lack of basic amenities, and uncooperative staff. Guests reported problems with hot water availability, cleanliness, and even hygiene issues in the bathrooms. Overall, the experience seems hit or miss, depending on individual expectations.