Mount View Heritage Hotel

Excellent Stay

Dhriti Basu Mallick , Apr 22, 2019

Great service. Delicious menu. Idyllic location!

Worst

Prasad Veerabagu P , Apr 21, 2019

Hotel room size is the only advantage. Reaching the Hotel is horrible. Limited breakfast. No restaurant. They are charging for the complimentary water bottles also. Bcaz I paid full payment I had no option to go out. If you want purchase food outside also it's fair from the Hotel. The manager behaviour is worst of all. I recommend no one to stay here.

Super good

Vijay Savanur , Apr 20, 2019

The place was super good and especially the staff, food was excellent.

Trip to otty

K BINU NATHAN , Apr 19, 2019

Stay is awesome. This place is near country club and opposite race course. Very much in the center of the City. Staffs are well behaved. Actually got better room.

Good Stay

Raghavendra Kumar , Apr 15, 2019

Staff were good. Good place to stay.

Wonderful resort

Balachandar Sundararajan , Apr 15, 2019

Wonderful View. Food is so awesome. Treating guest like owners. Providing things which we ask at any time if they have it. Milk for baby on early morning and late night. Near by bus stand.

Excellent Stay

chakravarthi kp , Mar 29, 2019

The room was spacious and maintained well. Breakfast was good. House keeping were very kind. Calm place to stay.

Great stay

Sunilkumar Deshmukh , Mar 15, 2019

Beautiful property, very well maintained. Nice rooms, excellent upkeep. Highly supporting staff, quite friendly.

Good property but terrible service and hospitality

Deepak Sharma , Mar 05, 2019

Location of the Hotel is good. It is at walking distance from railway Station/bus stand. We stayed in a deluxe room for 2 days. Rooms very bigger than what we expected and clean and provided with sufficient amenities. However, this was the only good part. There was no trained staff at all. Few local people who have no Idea how to treat guests were responsible for running the Hotel. There was a huge communication problem with these guys. No cleaning was done even when we explicitly requested for it. We had to ask for refills, water bottle, tea, coffee, spoon, etc, and then only it was provided. It seemed like the staff was on a temporary basis as any meal plans need to be communicated 4 hours in advance. We also opted for complimentary breakfast but it was a bad Idea. They don't really have a breakfast facility available. Rather, you can choose to eat from the breakfast that the staff has prepared for themselves. This was a huge disappointment for us.

Superb stay and a polite staff

Venkatesh Rugada , Mar 04, 2019

Really a very good stay and well behaved staff who took care of us. Especially Manju, who is very polite and very caring. Really given us a very good stay. Thanks MakeMyTrip. Executive room was fantastic.

Situated at a prime location, friendly staff

Raj Mohan , Feb 22, 2019

The location of the Hotel is good, the staff is very friendly and helpful. There is not much of a View and is relatively a small property with only two camp fire spots, We were not lucky enough as the other guests had already booked them, without this it seemed like a boring stay. No 24 hours hot water. We had booked 2 rooms for 5 members 1.3 occupancy and 2 occupancy, through MakeMyTrip, but upon arrival the staff informed that 3 members can adjust on the double bed and extra bed will not be provided, and if required we need to pay extra. Do not know who is at fault here.

Very awesome place to stay

Tejas Lone , Jan 13, 2019

First of all if anyone is planning to explore Ooty, don't search any of the hotel book directly hotel Mount view heritage suite room. It is very royal and awesome to stay. The view is awesome and it's from walk-able distance from Ooty bus stand. I have never seen such an awesome hotel in my life. The hotel serves vegetarian as well as non vegetarian meals. Breakfast is very tasty, specially onion dosa. They provide free WiFi as well as room heater. Must visit hotel in Ooty. Thanks to all hotel Mount view staff. Very helpful staff.

Service can be improved a bit

Sandipan Chakraborty , Jan 08, 2019

Hot water was coming on request and only in morning time. And the intercom was not working during stay. So everytime we had to go to the reception to ask something. Otherwise the location is too good and rooms are so big and clean. No disturbances were there during the stay. The stuffs are also very good.

Good location

Sachin Bhutada , Dec 31, 2018

Location is good, near the bus stand. However room service needs improvement. Not worth the price.
No hot water in bathrooms. Room service is poor for the price paid. Didn't even have tomato ketchup to be provided with potato finger chips.

OK for families

Sunil Kumar , Dec 25, 2018

Overall stay was good but rate in the restaurants is too high compared to other places in Ooty Boone fire was charged without proper details. Little old facilities, food rate is too high.

A peaceful and pleasant stay

Harshad Kanade , Jun 29, 2018

After reading some negative reviews on search engine, we were wondering whether the decision was right. Our stay experience at hotel Mount View was exactly the opposite of the review. The location of the hotel is pleasant and it was a nice place to spend your holidays with the family. Staff was helpful and prompt to address our orders and request. It was a nice place next to derby green. We got a gift as well from the manager. A small plant with a message to plant trees wherever possible. Ooty is awesome and mount view is the must stay place.

Ooty - a weekend getaway

Siddhesh Khaitan , Jun 15, 2018

The hotel location was good and the architecture of the hotel and room was something I liked as it had an old world charm about it. However, the approach road to the hotel was not good, and more importantly, the service was poor. Overall, not worth the money charged. There are many more hotel options in Ooty that one can consider. Cheers.

Not Worth for Money they charge

Pradheep Kumar , May 02, 2018

I have booked Two deluxe room and one of the room was very bad(though they have given other room on next day after argument). There was no proper ventilation, wooden floor was with big hole, toilet was not clean, There is no Hot water in both the rooms. Hot water facility is available only two hours in the morning. Complimentary break fast was with only two items, Bread was complimentary but egg omelette was charged. Overall it is not worth for money

Nice place to stay

ashwini hegde , Jan 29, 2018

Good ambience, cool and calm place to stay. Cleanly maintained, food is not up to the mark.

Just excellent. Would like to visit again.

Aniket , Jan 15, 2018

My experience was awesome. Location is perfect rose garden, bus station and market are very close. Cooperative staff.