Mount View Heritage Hotel

Very bad experience. I booked a room through MakeMyTrip, but the actual room provided was completely different from the pictures shown on their website. When I raised this issue with the receptionist, I was told that all rooms were full and there was no option to change — they simply asked me to manage with that room. I immediately checked out and requested a refund through MakeMyTrip. However, the hotel has refused to provide the refund despite giving me the wrong room and is still holding my money. I will never use this hotel again and do not recommend it to anyone.

the place was welcoming.. The host was really kind and good. a very peaceful place. food was good and on time. the room was really good and clean

5

Good location and vintage feel. Upkeep of property should be better. Not many options for food and the quality could also improve a lot. Overall, good value for money and a central location to explore all tourist spots in Ooty.

The hotel is conveniently located near the main bus stand, making it easy to explore the town. The rooms are comfortable and well-maintained, with a charming heritage feel

Hotel mount view heritage, ooty a cozy retreat in the heart of ooty, mount view heritage hotel offers a peaceful stay with scenic surroundings. Conveniently located near the main bus stand, it provides easy access to local attractions. Guests appreciate the comfortable rooms, friendly service, and the serene atmosphere, making it a great choice for a relaxing getaway.

KINDLY DON'T BOOK. PEOPLE HERE ARE MISSING BASIC HUMANITY! We paid around night which is quite premium amount and read our real experience below. We had checked into the hotel late evening. It was raining heavily. we ordered food when the same was served we asked for additional chapatis on which we received the answer that we cannot provide you should have ordered in one go. After we had heated conversation they provided us with additional chapatis. This was very disappointing. After which we demanded heater as there was very chilly outside and we were with small baby. They provided us the heater after sometime and then the lights were gone in 1 hour at 11pm at night when enquired they told that the generator was switched off and will not switch on till morning. We asked them we have small child aged 4 year old but they didn't start the generator whole night. We had to sleep in dark. Next day we spoke with some lady and asked whether they can provide power backup whole night on which we received answer from her as stated below "If you want to stay then please stay we will not be providing any power backup. If you want to move out you can we will not be providing any refund you can go to any court in India" When we asked that we have four year child and cannot stay in dark night on which they replied that "You can stay in dark it is not any problem. We dont care about your child" We had to leave the property immediately the next morning. I WILL URGE ANYONE READING THIS SHOULD NOT BOOK THIS PROPERTY. THIS IS NOT SAFE AND ANYONE SHOULD NOT TAKE THIS WORST EXPERIENCE.

Hotel Mountview Ooty is perfectly situated for travelers looking to explore the beauty of Ooty with ease. Nestled on Ettines Road, it offers seamless access to key attractions, shopping areas, and transport hubs, making every outing effortless. Whether you're heading to Ooty Lake, the Rose Garden, or the bustling town center, everything is just a short drive away. A truly convenient stay for those who want comfort and accessibility in one!

The rating is for Brook resort

Good hotel with nice view, breakfast was not that good, very close to bus stand and staff was very good

Hotel mountview ooty is a great place to stay! the staff is friendly and always ready to help, making guests feel welcome. The food is tasty and fresh, with good options for different preferences. It’s a comfortable and pleasant hotel, perfect for a relaxing visit to ooty. Highly recommended!

Hotel mountview ooty offers a delightful stay with warm hospitality and delicious food. The staff is incredibly courteous and attentive, ensuring a comfortable experience for guests. The meals served are fresh, flavorful, and cater to a variety of tastes. Whether you're here for a relaxing getaway or a quick retreat, this hotel provides a welcoming atmosphere that makes you feel at home. Highly recommended for those visiting ooty!

I stayed at mount view heritage for two days and found the location to be excellent with prompt and pleasing staff and good food. However, there were some areas for improvement, such as the kitchen delivery taking around 1 hour to reach our room. The bathroom had a persistent bad smell, which was temporarily addressed by the manager after we brought it to their attention. Unfortunately, the overall cleanliness felt below average, and I'd like to see improvements in these areas to enhance the stay experience.

As compared to price it is nothing . Basic amenities like hot water, wifi not working properly. Hotel feels like haunted movie set rather than a heritage place.

What we check in photos there hotel is not like that and very old hotel it is and lot of mosquitos is there no body caring

Very good location, Excellent food, good facility and very nice service 👌🏻

Everything is good

Mountview heritage hotel in ooty offers a charming blend of comfort and heritage. The plush interiors, wooden flooring, and well-appointed rooms create a cozy atmosphere perfect for relaxation. The hotel's location is convenient, making it easy to explore nearby attractions. The staff is courteous, ensuring a pleasant stay. Whether you're looking for a peaceful retreat or a base to explore ooty, this hotel is a great choice!

The food was good, service was ok but they should provide a room heater because it's a pretty cold place.

PROS: Staff was good and responsive. Bed was good and comfy. Bon fire was available on 1500 extra charges. BBQ was also available for veg and non-veg after charges. Hotel gives city view from height. CONS: Food was oily and was average. Basic things were not already available in room(towel, shower gel), we had to ask for it. But after asking they immediately gave it. Cupboards were pretty old and were not in usable condition.