Guests have mixed feelings about this property. While the location is conveniently close to the metro and some found the staff friendly and helpful, numerous reviews highlight poor room conditions, including broken beds, dirty linen, and bad maintenance. Issues like lack of basic amenities, unclean bathrooms, and unpleasant odors were common complaints. A few guests enjoyed their stay due to the spacious rooms and comforting ambiance, yet many reported frustration with service and overall cleanliness.