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Rajarhat, Kolkata | 7 km drive to Netaji Subhash Chandra Bose Airport
62 Ratings, 32 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property has mixed reviews from guests. While some appreciate the good service and convenient location, many have raised concerns about cleanliness, with dirty bathrooms and used bedsheets being common complaints. Noise and disturbances at night have also been mentioned. Despite these issues, some guests found it okay for a short stay, especially if quick access to the airport is needed.
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terrible Hotel😢
Very Bad condition this Hotel,Bathroom was very dirty,tap toilet was full of jung,,,i don't see such dirty hotel in my past travel...
Room: Classic (2X)
Room was terrible.
businessDon’t book very bad experience. Price displayed here is fishy. They dont provide a good room
Room: Classic (2X)
Cleaning and privacy
Dirty used bedsheets, dirty rooms, dirty bathrooms. People shouting and partying and running outside my rooms. Completely mess. Worst experience.
Room: Saver Double (X)
Hotel O Garden View has replied on Wed Jul 14 10:07:40 IST 2021
Hi, swarup! we never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, jacob
Above average
soloDirty washroom. Dirty toilet. Bedsheets and pillow covers were dirty and used but they changed those linens after compliant. Room was ok to stay.
Room: Saver Double (X)
Hotel O Garden View has replied on Mon Jul 06 10:34:02 IST 2020
Hi, Izhar! We're disappointed to hear such kind of experience you had with us. Rest assured, we've highlighted the same to our significant team so that none of our guests come across such hassle in the future. Regards, Vishal
Perfect for those people who need to catch flight
Actual location from the make my trip is different. But I advise it is okay to stay for one night for those messages People who need to catch flight latter.
Room: Saver Double (X)
Hotel O Garden View has replied on Mon Mar 09 18:14:02 IST 2020
Hi, Abdul! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Jamil
Good
Overall a cheap and nice hotel
Room: Deluxe (3X)
Hotel O Garden View has replied on Mon Feb 17 12:32:22 IST 2020
Hey Ashish, we appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon). Regards, Rachit!
Only stay if your purpose is to catch a nap before boarding flight
soloI had the same purpose of catching a nap before catching an early morning flight. Therefore, I did not mind much the kind of facilities. But the rooms was small, bedsheets dirty, fans and lights not working properly and last but not the least a smelly washroom. Further, there was a lot of commotion pretty late into the night so that was an added nuisance. Overall, a forgettable experience.
Room: Saver Double (X)
Hotel O Garden View has replied on Tue Feb 11 10:52:18 IST 2020
Sorry for the discommode, Gurjeet. Thanks for notifying us and will surely work towards better Guest experience in the future. Regards, Ravi!
Good
Safe comfortable stay at Durbar Guest House.
Room: Saver Double (X)
Staff behavior not good
Please don't book hotel because it's too far from Airport and staff is unprofessional.
Room: Classic (2X)
Hotel O Garden View has replied on Tue Dec 10 21:13:00 IST 2019
Hi Anil, we are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Mahesh!
Solo travel
I visit Kolkala and stayed there for two nights. Staffs were little indifferent if if ask them anything It's a so so hotel. Bathroom was not that clean. Water clogged (
Room: Classic (2X)
Hotel O Garden View has replied on Fri Dec 06 12:00:31 IST 2019
Something like this shouldn't have happened, Rashmi! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Rachit!
Worst food
Worst room waste of money in the hotel
Room: Deluxe (3X)
Hotel O Garden View has replied on Wed Dec 04 12:21:13 IST 2019
We truly regret for the distress caused, Sayantan! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Suresh!
Excellent Stay
Perfect accommodation, good service.
Room: Classic (2X)
Hotel O Garden View has replied on Thu Dec 05 07:47:34 IST 2019
Hi jonathan Tlau, thank you for sharing your love with us) we will constantly strive to provide consistent service every time whenever you visit us. Keep sharing your views in the future as well. Regards, Amit
Room cleanness and light is required at the room
Room and the bed is not clean. In the room there is a single lamp. I Am facing a very troubled due to low light.
Room: Classic (2X)
Hotel O Garden View has replied on Fri Nov 22 12:44:31 IST 2019
Hi Jayanta, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Sakshi!
Not a good hotel
familyThe location of the hotel is poor, rooms are small and dirty. The hotel feels unsafe for stay.
Room: Classic (2X)
Hotel O Garden View has replied on Sun Oct 13 09:03:29 IST 2019
Hey Kanad, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar
Short
Location good Food fine Service prompt and friendly
Room: Classic (2X)
Hotel O Garden View has replied on Wed Oct 09 20:02:19 IST 2019
Hi Patro, thank you for sharing your love with us :) We will constantly strive to provide consistent service every time whenever you visit us. Keep sharing your views in the future as well. Regards, Navneet.
Service
Service was good, rooms are neat and clean.
Room: Classic (2X)
Hotel O Garden View has replied on Fri Sep 27 19:13:49 IST 2019
Hi, Vipin! You for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Rahul
Stay
Good stay.
Room: Classic (2X)
Hotel O Garden View has replied on Thu Sep 05 06:55:33 IST 2019
Thanks for taking out your valuable time to rate us, Sandeep Ghangas! We will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! Regards, Vishal.
Horrible for couple and over rated
check-in problem, they charged me for check in after being paid the whole amount via debit card. 2hrs they kept me stuck in the reception. bathroom was below mark. the picture of the room in the application was different from the original one.
Room: Classic (2X)
Hotel O Garden View has replied on Wed Sep 04 18:49:37 IST 2019
Regret for the unpleasant experience you had with us, Amit! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
Worst hotel in this world
Worst hotel, stinky room, bed sheets, and blankets is very dirty, ac not working, all things in the bathroom were broken, lots of bugs like bed bugs, etc. I recommend everyone please don't go to this hotel, the worst hotel in the whole world.
Room: Deluxe (3X)
Hotel O Garden View has replied on Mon Sep 02 19:39:14 IST 2019
Hey Anshul, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar
Easy to reach and good
Good, clean and service also good.
Room: Classic (2X)
Hotel O Garden View has replied on Sun Sep 01 06:41:05 IST 2019
Thank you for rating us super, Arghya Das Gupta! Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, Navneet
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