The property boasts a good ambiance and polite staff, creating a comfortable vibe. Rooms are spacious and affordable, with a nearby railway station and shopping places adding convenience. Guests appreciate the tasty food offered. However, numerous issues like lack of hot water, poor maintenance, outdated facilities, and unprofessional service have been highlighted. Complaints about cleanliness, missing amenities, and inadequate room service suggest that improvements are needed to enhance the overall guest experience.