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Review Of Madhuban Boutique Hotel

Hari Market, Jammu | 5 minutes walk to Jammu Bus Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    80 Ratings, 22 Reviews

    excellent
    35%
    very good
    35%
    average
    13%
    poor
    11%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 2
    • 2
    • 4
    • 2
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.3
    • Cleanliness4.7
    • Food3.0
    • Value For Money3.3
    • Facilities2.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Rooms are very clean and comfortable with good amenities available.
    • Staff is polite, professional, and known for excellent service.
    • Property is located close to Raghunath Temple and main market, making it convenient for visitors.
    • Check-in and check-out processes are smooth and hassle-free.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    tundup w.couple

    The room was very good & staff was very politely spoken all the necessities are available here like a mini fridge wifi etc

    Travel Month: Oct 2025

    Room: Compact Cozy Room

    Madhuban Boutique Hotel has replied on Sun Oct 12 21:56:43 IST 2025

    "Dear Tundup Sir, thank you so much for your wonderful 5-star review! We’re delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon for another memorable experience."

    5.0

    Excellent Stay

    irfan t.business

    "Absolutely outstanding! The staff went above and beyond to make my stay comfortable. The rooms were spotless, the bed was incredibly cozy, and the amenities were top-notch. Perfect location and excellent value for money. Highly recommend this hotel for anyone looking for a memorable experience!"

    Travel Month: Aug 2025

    Room: Executive Deluxe Rooms

    • user photos

    Madhuban Boutique Hotel

    Dear Irfan Ji,“We’re so glad you had a comfortable and memorable stay with us. Thank you for your 5-star review—we can’t wait to welcome you again!”. Thanks.

    5.0

    Excellent Stay

    irfan t.group

    "Had a very pleasant stay. Rooms were clean and comfortable, staff was courteous, and the service was quick. Great location and good value for money. Would definitely recommend."

    Travel Month: Aug 2025

    Room: Deluxe Room

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    Madhuban Boutique Hotel has replied on Tue Aug 19 21:38:49 IST 2025

    Dear Irfan Ji, Thank you so much for your 5-star rating! We’re delighted to know you enjoyed your stay at our Hotel . We look forward to welcoming you again soon.”Thanks

    3.0

    Average Stay

    sandeep s.family with 1 kid

    Food

    Travel Month: Jul 2025

    Room: Executive 3 Bed Family Rooms

    Madhuban Boutique Hotel

    "Dear Sandeep Ji,thank you for taking the time to review your recent stay with us. We appreciate you choosing our hotel. We're sorry to hear your experience was just average. We value your feedback and are always looking for ways to improve. We'd love to hear more about what contributed to your experience being average. Please feel free to contact us ,we can learn more. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future." Thanks

    4.0

    Good Stay

    anonymous i.

    They do not have air-conditioning facility over generator backup. Rest everything's fine

    Travel Month: May 2025

    Room: Deluxe Room

    Madhuban Boutique Hotel has replied on Sun Jun 01 00:37:06 IST 2025

    Dear Guest, Thanks for your Highly Satisfactory Rating .

    3.0

    Average Stay

    anand k.business

    Location - Inside the narrow lane. No board or signage. AC will not run in genset. Frequent powers cut. Lift will also not operational in Genset. Front office staff rude and always blame customer about anything. Better to avoid this hotel.

    Travel Month: Apr 2025

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel

    Dear Anand Kamal ..Sorry for the inconvenience caused during your stay ,due to frequent power cuts which we don't have control on..Here even you not praise our front end staff for giving you early check in without taking any extra amount. Even Here you not discussed about the food order you give and cancelled it, after it comes to your room by giving a reason that you eat only tandoori roti's not tawa roti which you not mentioned at the time of ordering( even you not give us time for tandoori roti's & you simply cancelled it after cooking). Even we not react on this as a hotelier,as guest you have liberty to review and rate us according to your experience. Even you apologize on your behavior to our front desk staff if you remembered. Any how, we are not here to prove our self right or wrong. Again sorry for the inconvenience occurs during your stay.. thank you.. and looking forward to serve you again.

    5.0

    Excellent Stay

    dinesh s.

    Excellent hotel with excellent hospitality services. Staff is good. Room service is good. All are just one call away. All fitting used are branded. Near to market.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    Madhuban Boutique Hotel has replied on Wed Apr 16 12:59:36 IST 2025

    Dear Sir,We are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review.

    4.0

    good

    satyam j.couple

    Good location and clean near raghunath temple close to market and near to good amenities love this location

    Travel Month: Mar 2025

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Tue Apr 01 16:52:41 IST 2025

    Dear Satyam Joshi Ji,Thanks for your glowing review ...

    4.0

    Good Stay

    satyam j.

    Location - good (near to raghunath temple and main bazaar jammu ) food - average facilities - excellent

    Travel Month: Mar 2025

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Wed Mar 26 15:43:31 IST 2025

    Dear Stayam Sir, Thanks for the Rating.

    5.0

    Excellent Stay

    gurmeet c.loyalty-icon

    The hotel was nee t and clean, and staff was really really good and professional. Mr. Anil is really good. He serves us and very helpfull.

    Travel Month: Feb 2025

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Sat Feb 15 13:43:01 IST 2025

    Dear Gurmeet Sir, Thank you so much for your glowing review! We're absolutely thrilled to hear you had a wonderful stay with us. Your satisfaction is our top priority, and we're delighted that our team was able to provide you with an exceptional experience. We look forward to welcoming you back again soon.

    4.0

    Good Stay

    abhinav l.loyalty-icon

    It was very comfortable and decent stay with overall good amenities and clean rooms

    Travel Month: Feb 2025

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Sat Mar 08 08:05:38 IST 2025

    Thanks you so much Abhinav Ji for sharing your experience with us.

    3.0

    Average Stay

    vijay a.loyalty-iconcouple

    Property is right in middle of busy market so if you are reaching thru a cab be prepared to walk 250 meter as cabs will drop you bit far. Positive is very near to raghunath temple so you can plan visit to temple as per your convenience considering rush timing. Be prepared to spend 5-6k extra if you or your spouse are shopaholics as lot bulk shopping options. Hotel got renovated recently but food and other amenities can be considered average

    Travel Month: Feb 2025

    Room: Executive Deluxe Rooms

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    Madhuban Boutique Hotel has replied on Mon Feb 03 20:01:10 IST 2025

    Dear Vijay Arora Ji, Thank You For Your Review. Cab Easily Came in the front of the hotel even we provide dropping facility from our hotel. Even we have parking in the front of the hotel .we don't know why cab drop you their if you condinated at that time we will assist you but any how ,you are a very valuable guest to us. will invite you again .Thanks

    3.0

    Average Stay

    sanjay s.

    The breakfast needs improvement. Poor breakfast and tea quality was the worst

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Sun Dec 01 21:11:26 IST 2024

    Dear Sir,Thank you so much for your review. Every customer's opinion matters to us as we are continually striving to improve our service. We sincerely apologize for the food issue but even you didn't complain any thing during your stay at our hotel.

    4.0

    Good Stay

    piyush.business

    It was a good stay at hotel madhuban. New renovated property.

    Travel Month: Aug 2024

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Wed Aug 28 13:47:49 IST 2024

    Thank you sir for the star rating .

    5.0

    Excellent Stay

    manan t.

    It was extremely excellent the room was very good & comfortable but hotel staff should add accessories like colgate brush comb etc it would be very great.

    Travel Month: Feb 2024

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Tue Feb 06 14:27:21 IST 2024

    Dear Manan Ji, Thank you for your wonderful feedback about your stay at Madhuban - A Premium Boutique Hotel in jammu! It's fantastic to know that you had a comfortable and enjoyable stay.and definitely work on your feed back ,We look forward to hosting you again in the future and providing you with another perfect stay!

    2.0

    Poor Stay

    prabin p.

    Service is very poor no shampoos, body lotion cream, dental kit and saving kit also. Very bad experience

    Travel Month: Dec 2023

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Sun Dec 10 13:08:03 IST 2023

    Dear Prabin Ji,We're sorry to hear that you had a poor experience at our property. We strive to provide exceptional service to all of our guests, and we're disappointed that we fell short in your case. We would like to make things right and invite you back. thanks

    4.0

    Very cooperative staff

    geeta h.business

    Lively stay, make my trip booking was hassle free and the staff, especially mr raju (staff) was extremely welcoming and cooperative. Though, since it’s a newly established hotel, the facilities could’ve been better.

    Travel Month: Oct 2023

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Mon Oct 30 14:33:27 IST 2023

    Dear Geeta Harish Ji, Thank you for your valuable feedback & your experience matters to us & we appreciate your input, we'd be thrilled to have you as our guest again.

    2.0

    Poor Stay

    arnab b.loyalty-iconfamily

    Recently stayed one night at Hotel Madhuban Jammu while coming back from Mata Vaishnodevi Yatra. The Manager and staff are polite and well behaved and helping in nature. Check in and check out process was smooth. The hotel is located very close to Raghunath Temple and main market of Jammu. But I could not give location rating more than 3 as the hotel is situated at a very cluttered congested back alley with not a pleasant surrounding. The hotel guided the driver to reach the hotel. Hotel building looks new compared to the surroundings, rooms are also new. However, there is no chair, table available in the room. One will have to manage with a small bed side shelf for having food inside the room while sitting on the bed. Not convenient at all. No tea / coffee making kit and kettle are available. AC is controlled centrally with no option of control at the room itself. The cooling was inadequate. There is no restaurant available at the hotel. They have a so so room service, though service level is very poor. Not recommended to avail room service. With the issues mentioned above, the hotel seems to be over priced.

    Travel Month: Sep 2023

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Sun Oct 15 09:21:03 IST 2023

    Dear Arnab Ji, Thanks for your valuable feedback, we are taking it seriously and will make improvements accordingly. Your experience matters to us and we appreciate your input. We'd thrilled to have you as our guest again.

    4.0

    Feedback

    amit r.solo

    Staff ok, food part need to taking care of well, rooms are clean but need some small work done, rest are ok

    Travel Month: Sep 2023

    Room: Executive Deluxe Rooms

    Madhuban Boutique Hotel has replied on Thu Sep 21 14:41:13 IST 2023

    Dear Amit Ji, Thanks for your valuable feedback! We're taking it seriously and will make improvements accordingly. Your experience matters to us, and we appreciate your input. We'd be thrilled to have you as our guest again!

    1.0

    Tv was not working

    kishan s.loyalty-icon

    They have not provided any kettle or dental kit as well any slippers to wear in the room. They also not provided any thing on call

    Travel Month: Sep 2023

    Room: Executive Deluxe Rooms

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    Madhuban Boutique Hotel has replied on Mon Sep 18 13:40:10 IST 2023

    Dear Mr. Kishan Singh Ji, Although we are in total disagreement with what you have written, still we regret the inconvenience caused. But yes we don't provide kettle as of now or dental kit.Best Regard

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