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Review Of The Grand Hill0123401234

Hari Market, Jammu | 5 minutes walk to Railway Recruitment Board

    User Rating & Reviews

    • everyone
    • group
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    2.9
    Average

    235 Ratings, 129 Reviews

    excellent
    20%
    very good
    21%
    average
    16%
    poor
    17%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

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    • 4
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    • 3

    Rating Categories

    • Location3.0
    • Cleanliness3.1
    • Room3.5
    • Food2.5
    • Hospitality3.3
    • Value For Money2.8
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    Review Summary

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    The property has a prime location near Jammu railway station, which guests appreciate. While some enjoyed the food and clean bathrooms, many expressed dissatisfaction with the small room sizes and lack of basic amenities. Staff behavior was noted as inconsistent, with experiences ranging from helpful to rude. Overall, cleanliness and maintenance appear to be major concerns.

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    Positive first
    1.0

    Money wasted, mood spoiler hotel, the staff is very bad and very dirty room

    aman s.family

    The rooms are very small, the food items are missing, the staff is very rude. wastage of money. bad hotel

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    1.0

    Hotel Worst hil

    indo g.business

    Hotel needs renovation. there was no Wi-Fi. dirty and burnt Linen. no TV. dirty bathroom. overall I had a very bad experience at Hotel Grand Hill.

    Travel Month: Jul 2025

    Room: Deluxe Double Room

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    1.0

    Terrible Stay

    kumarvel a.family

    The property location is very bad, arrogant staff, rooms not as shown in photos, very bad & stinging rooms, very bad experience, first time unhappy

    Travel Month: Jul 2025

    Room: Deluxe Double Room|Deluxe Four Bedroom

    1.0

    Terrible Stay

    family

    inhone check in ke liye mna krdia pr refund tkk nhi kiya...humne 1500 diye the..mna krdia .even bola ki make my trip walo ka call aaega to refund krdenge..but kiya nhi..nh response kiya

    Travel Month: Apr 2025

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    deepak s.business

    as I asked to check in at reception on 12:00 pm but the receptionist denied to checkin because room was not ready. there is not complimentary you have to pay for everything even water bottle also. if you say something at reception then the receptionist said that you only booked the hotel not purchased it. I suggest to everyone that no one book it by looking the photos uploaded on online platforms. Everything is opposite as shown online even staff.

    Travel Month: Apr 2025

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    mridul s.family

    make my trip now also part of scam..!!! no basic amenities , hygiene at worst, food pathetic, booking was with complementary BF and Dinner, No BF provided, dinner food quality pathetic, wash room, room, bed covers, towels are uncleaned/torned,

    Travel Month: Apr 2025

    Room: Deluxe Double Room

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    5.0

    Excellent Stay

    simanchala p.family with 1 kid

    service of the hotel very satisfactory .Location of the hotel near by the jammu railway station. very fantastic people.

    Travel Month: Mar 2025

    Room: Deluxe Double Room

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    1.0

    hotel is at good location room also fine . but worst food waste of money

    daniel i.couple

    Hotel is located at good location but I ordered food it took 1 hour no taste no salt even. Waste of money

    Travel Month: Mar 2025

    Room: Deluxe Double Room

    4.0

    Value for money

    zulqarnain m.couple

    It was good, loved the food very much, bathroom was clean hot water etc. Phone was not working but incharge gave his phone"s number specially.

    Travel Month: Feb 2025

    Room: Deluxe Double Room

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    2.0

    Poor Stay

    bibhuti r.business

    Poor service, no chair at room, no towel rail at bathroom, t v was not working after complaining also. No result, then why visitor will. It. Is a worst stay at this hotel

    Travel Month: Dec 2024

    Room: Deluxe Double Room

    5.0

    Excellent Stay

    sourav s.solo

    Good....

    Travel Month: Nov 2024

    Room: Deluxe Double Room

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    2.0

    Poor Stay

    hedge m.business

    Food was okay, room was not cleaned, tv not worked for 2 days, tap was leaking, no water bottle was provided

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    nandlal g.

    The grand hill, jammu is very bad for staying, the hotel is found uncleaned, unhygienic, room was with smoking smell, landline was not working and many more problems,

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    1.0

    Pls Not booked any person nd very high rate

    business

    very Terrible Stay nd very dirty Room nd staff not Good ,washroom not clean nd Bulindig very Dirty

    Travel Month: Sep 2024

    Room: Deluxe Double Room

    5.0

    Safe and clea

    amir.business

    Very good location and interior is awesome service is good staff speaking very politely food is very hygine

    Travel Month: Aug 2024

    Room: Deluxe Double Room

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    5.0

    Hotel like neet and clean

    amir i.business

    Property location is very good and room interior is lovely and safety proces is good hotel staf is loyal and soft spoken

    Travel Month: Aug 2024

    Room: Deluxe Double Room

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    1.0

    Pathetic experience faced with my family.

    shivans a.loyalty-iconfamily

    The condition of the rooms and hotel premises was pathetic. Blankets and bedsheets were not clean. Rooms were smelling. Exhaust in washrooms were not working. The prices are not at all worth the experience i had. Anyone booking this hotel should definitely look for some other option.

    Travel Month: May 2024

    Room: Deluxe Double Room

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    1.0

    'terrible' is an understatement.

    zahid k.loyalty-iconbusiness

    Its a terrible hotel. We asked for a room inspection before check-in. When we got in the room, we were greeted with cockroaches on the floor as well as the wall. Damp wall inside the room with water seepage and all over the lobby. 'terrible' is the understatement. It was so bad that we left the hotel and booked another hotel and stayed there. We did not mind losing our booking amount with this hotel.

    Travel Month: Apr 2024

    Room: Deluxe Four Bedroom

    1.0

    Location

    anuradha b.loyalty-icon

    Could not find the hotel so didn't stay at the hotel as the address was wrong and my sim was not working in j& k

    Travel Month: Apr 2024

    Room: Deluxe Double Room

    1.0

    Don't make the mistake to book

    anurag.solo

    Worst experience of my life. Even if somehow you are able to get room here for free, my advice is don't take. Rooms are smelly, untidy and staff is impolite. It's not a hotel it is more like a public toilet with a bed.

    Travel Month: Apr 2024

    Room: Deluxe Double Room

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