Heritage Homestay | Rooms & Caretaker

I had a very unpleasant experience during my stay at Heritage Homestay. When I arrived, there were only two people managing the entire property, and only one person was present most of the time. There was no proper service and no food available, which was already disappointing. The condition of the room made things even worse. As soon as I entered, I noticed tiny hair strands all over the bed, pillow, and bedsheet, which clearly showed that the room hadn’t been cleaned properly. The room felt dark and uninviting, almost as if someone had already stayed there before me. The water bottles provided were not sealed mineral water bottles. Instead, they were old Coca-Cola and Pepsi bottles, scratched and reused, filled with what looked like tap water. I even noticed bubbles inside the bottles, which made me feel unsafe to drink them. When I requested hot water, it didn’t work. The water pressure was very low, and the pipes were leaking, so taking a bath was a struggle. Overall, the basic facilities were completely lacking. The most shocking part came during checkout. The owner asked me to give them a good review and even mentioned that they often ask customers to review from their own phones so that they can write it themselves. This felt very dishonest and manipulative. I refused the offer because I believe reviews should reflect genuine experiences, not paid or fake ones. Overall, this was one of the worst stays I’ve ever had. The hygiene, facilities, and service were all below acceptable standards. I would not recommend Heritage Homestay to anyone who values cleanliness, honesty, and basic comfort

Amazing stay. Clean and Safe environment.

Good stay with friends heritage home is like home. This property is very good awesome stay it’s like a mahal

Good service provided.

Very very good experience in stay nice staff i will recommend it for everyone go there and have a nonce experience

Awesome place. It's like a home in an unknown city. We had a big room, small room, common area and two terraces all for us. Above all amit and his staff make it a well worth stay! you are an excellent host amit!

Our stay at Heritage Homestay was very pleasant. The host Amit ji is very welcoming. The staff was always available for any enquiry or help. The room and bathroom were clean, comfortable and well maintained. I would like to highly recommend this homestay to anyone visiting Jammu. It's home away from home 😊

Overall neat clean accommodation only heating arrangement can be better. Tea bags/milk powder pouches could be fresher.

It is a good property but not excellent. Require improvement. There should be a private kitchen in property for guests to have a more feeling like home.

Excellent reception, very cooperative and personal touch by the caretaker. Neat and clean rooms ac /tv/all working fine. Washroom quite tidy. Parking for the vehicles/taxi.

The stay was good with nice service

Really beautiful old bungalow to stay and amit was really helpfull. Additionally this place is quite close to all the important places to visit in jammu

Great hotel staff and their hospitality

Hi i stayed in heritage homestay jammu for 2 days and the ambience and the behaviour of the staff was very good. The property is well maintained and has taken care of all the requirements of guests. Will give 5 star to heritage homestay jammu. Do8

I highly recommend to all to coming here for wonderful stay.

Everything is amazing and all the staff is very well there is clean place and is pet my amazing time on this

Overall stay was gud with nice big rooms and proper hygiene including washrooms. Acs were fine. Gud balcony dining area garden. Though some small food stuff can be added like bfast etc

Whenever you visit, i would strongly recommend to book this place. Its location is perfect, the host is very very helpful, rooms are huge with excellent hygiene. Bathrooms are huge too with hot and cold water. I will surely come here again with my family. And yes, property has a beautiful mango tree.

Superb place i will always prefer this one whenever i visited jammu. Thanks

Hotel was awesome, rooms were well maintained hygienic and at the prime location of jammu, 5 /5 to the experience